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It's been 14 days of placing an order and it hasn't arrived yet.
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[protected] this is the order I'd.
I ordered 15 days ago, the order still hasn’t been shipped from their warehouse. I have contacted their customer care several times, they do not have an answer for this problem l, all they say is wait for your order. The service is pathetic, the customer care is absolutely useless. Would never order from this site again.
Horrible customer service, worst delivery!! 👎it's been more than a week since I've ordered (prepaid) and my order hasn't even shipped yet, while my orders from other websites has already delivered.. welcome to urbanic where you get overpriced products that too with worst customer service. This is not my first time ordering from here and everytime it never fails to disappoint me. At least they should take action and try to fix it but no, are we the customers a joke? the business wouldn't work without us purchasing their products, the least thing they can do is help us, it takes more than 2 weeks to deliver and one time it took nearly a month, I'm never ordering from this particular website again. I'm done..
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