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Air India Express Complaints & Reviews

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Last updated May 22, 2024
Complaints 664
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Air India Express reviews & complaints page 34

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M
Madhukar P. Bhandari
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Rude treatment by the staff.

I went to Air India Express Dubai Airport Office to buy a ticket on emergecy basis. There the airport manager on duty Ms. Anita Shetty treated me very rudely. She don't have any manners to talk with the public. Whatever may be the situation, people on this post shoud not loose their temper. I wrote to Air India Express but they are least bothered to respond. Only she is substantiating her action. I think even Air India Express will not...
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geetha
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irregularity&irresponsibility

It is really a big shock to know that now airports are also not safe for the passengers and their baggages.On 3rd April I got down at Calicut but I didn't get my baggages on that particular day.After calling and complaining a lot of times they responded.I got my baggages on 10th but I was shocked to see that my bag was tore and all expensive things were taken away. All those things and gifts I bought for my sister who was going to get...
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PRAJEESH PRABHAKARAN
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not honoring confirmed bookings

I would like to post a complaint against Air India Express on the troubles my family had gone through when they were flying from Kozhikode to Bahrain on Air India Express flight IX473 on 29th August 2008.

PNR number IX03612850 and passenger names are Leeba Balachandran (my wife) and Parvathi Prajeesh (my daughter)

I have made web booking (on confirm basis) well in advance and e-tickets were issued. But when reached...
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G
G Kumar
from Ernakulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non receipt of refund

I made on-line booking using my SBI Credit card [protected] on 23.5.07 for return trip to Colombo by Air India for Mr. Pranav Dheeraj Gundlapalle (my son). The ref number is PNR IXO 1729226

I had cancelled the booking on 31st May. I understand from SBI Cards that they are not in receipt of refund for the cancellation.

Details of the booking:

Due to problem in computer...
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