Claimed

Airtel Complaints & Reviews

2.1
Last updated Jun 4, 2024
Complaints 54515
Resolved
21960
Unresolved
32555
Quick Links
Statistics
Share
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Airtel reviews & complaints page 208

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
Priya Indalkar
Report
Copy

Out of service without intimation

Address:Satara 415002

Suddenly on 18th April, 2021 the airtel sim on my phone stopped working. It shows no service. Initially thought it might be a phone problem. Restarted phone several times, changed sim tried it in another phone, tried stopping other services like wifi. I thought it is due to network issue for some time. but all of no use. Response received from customer care on my email buy duplicate sim which is not possible till another 15 days.
All...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
maniklaldaulani61
Report
Copy

Recharge not done

Address:Guru Nanak Colony, Wagh Dardi Road, Manmad, Dist - Nashik

Yesterday I recharged with 598 plan from Airtel app, I used 40 wallet balance and I got 50 discount, and 508 deducted from Phonepe.
I accidentally deleted transaction I'd of confirmation but I have Phonepe transaction I'd....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Suddenly on 03rd April, 2021 the airtel sim on my phone stopped working. Initially thought it might be a phone problem. Restarted phone several times, changed sim slot, tried it in another phone, tried stopping other services like wifi. I thought it is due to no recharge but it's not. I have done the recharge for Rs. 49. The recharge was done but I don't receive any message from Airtel to my number. And it's still the amount is in that number...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Abhay1996
from Pune, Maharashtra
Report
Copy

Airtel wallet money stuck

Hi,
My money is stuck in karte wallet which is about 6781rs . Now airtel is not allowing me to withdraw my money back and also not transferring money to bank account. I have sent all details to them on mail also shared all requested details adhar card copy, cancelled cheque copy. Still i am not getting my money back they have stopped responding
My mobile number [protected]. Could you please help me in getting money withdrawn.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vidit pushpanjay
Report
Copy

Fastag not delivered from long

Address:bareilly

I ordered fastag using airtel thanks app on March 25 whereas still it is not delivered and order showing in validation.
Called multiple time to airtel customer care but no response received.

If your company is unable to deliver fastag then refund the amount.

[CASE:9432102]
[CASE:9472124]
[CASE:9479484]

Would request Indian government to check and put heavy fine on Airtel...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Harshad Pahune
from Mumbai, Maharashtra
Report
Copy

I have data balance but not work

Address:At Mahakal, Post Nalwadi, Wardha - 442001

I recharge 1.5GB /day data balance and another extra data balance of 12GB at 98₹.

So I completely used 1.5GB daily data balance but I have that remaining data from 12GB extra recharge. then also some site are not opened after 1.5GB used from dailt data pack. That sites are very important as from my job point of view.

And when I tried to complain for the same on Airtel Thanks App then it shows that you used...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
Chethan Chetu K S
Report
Copy

No network in my village

Address:Thattekere village and post hungud hobli, hunsur taluk, Mysore district, Karnataka

I can't use internet because my internet did not loaded opening website like and YouTube aslo please ...
We are help me to understand my situation for my village call and internet support...
As u will hope are fix my internet problem

Thank you...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
salmanf khan
from Jodhpur, Rajasthan
Report
Copy

Call voice issue from last 8 months

Whenever I call or receive call neither I can hear properly nor other person can hear, changed the sim as they told, did all what they said like switch off sim out, etc. Even changed my mobile devices also but nothing helped,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
salmanf khan
from Jodhpur, Rajasthan
Report
Copy

Airtel xstream fiber connection harassment

I applied for airtel xstream fiber broadband connection online I received confirmation and number of person who will come install the fiber connection, device. But the person never comes and when I call he says service isn't available in your area without even checking, and once one person came and checked on my location that service was available and he said he will come back tomorrow but never returns, I was told and still they say I'm...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
Tamilandlx
Report
Copy

Outgoing SMS not sent

Address:GN Mills, Coimbatore

Dear sir,
i have main balance and unlimited calls, but Outgoing sms is not sent to 1900...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Its been 3 weeks now and I am facing severe issues with my calls, every incoming /outgoing call I am having problems with the voice, there is major break in the voice and I just cannot understand anything.

Complaints have been raised since 3rd Apr mainly on Twitter but all I get to hear is someone is working on it.

All work is currently done on the phone and the phone data, it is unbelievable that the company...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Hazeem Idasseril
Report
Copy

Ported to airtel cant activate data

Address:Idasseril pdad north karunagappally

I had ported my bsnl number [protected] to airtel, after tele verification i can make calls from that number but no data is available even though my starter pack is with data

And call was not getting connected from my another bsnl number [protected]
Getting a voice message with the airtel ported number([protected]) doesnot exists...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Madhuban 6th lane, near bata furniture

The mobile internet is down for most of the times of a day. This is quite annoying and frustrating. Please resolve this issue asap. My location is Madhuban 6th lane, puri-2, puri, odisha, India. Pin- 752002...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Hi, I have been a loyal customer of airtel for more than 20 years and had no complaints till now apart from the usual call drop issue. I trusted airtel hence had opted for ECS, auto debit way of paying airtel bill. I had a monthly plan of rs.424 as of last year(2020). I realised a bit late (feb 2021) with shock that they have changed my plan from rs.424 to 1999/ on 1st oct 2020. They have not taken any form of consent with me. I checked the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Everytime I try adding the broadband connection to the application of Airtel thanks it says bad request. I have been trying since an hour...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I have paid all the amount,
Subscription has done
But they are not setting my broadband
Its been 8 days .
Before they said all processes will be done within 2 days.
But they are not installing the broadband....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jaydipt
from Pune, Maharashtra
Report
Copy

Fastag is blacklisted and no step taken since more than month

My fastag has been blacklisted. Airtel payment bank asked me to cut thr fastag and they will take care of deactivation process, I did that and it's been more than month since they haven't resolved the issue.
Case no: 9147862...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I have been asked to pay Rs 4328 as part of advance payment for Airtel broadband connection to my residential address. One executive called me on 07/04/2021 an told Pole is too far we can’t give you the connection. Since than I haven’t got any updates on installation or connection provision for my request and the representative who connected with me for the process was not even attending my call neither replying back for my messages after...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Afreen Toravi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Due to some reason connection could not be established at my home.

Hi,

This is regarding the new connection applied for.
The DTH consumer number is [protected]
Due to some reason connection could not be established at my home.

So, I requested Airtel Digital TV to please cancel the connection and refund the amount paid by Amazon UPI to my concerned account.
Please note that the DTH is not installed/activated.

The details are included:
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
torrakshay
Report
Copy

Dth not yet activated

Website:airtel.in

Good day
I have recently purchased an airtel dth connection from their website, they have installed everything yesterday and I have made the payment online, but still now the connection has not yet been activated, I have been continuously calling the customer care number and no one is giving a satisfactory reply more than 24hrs has passed after the installation, please do the needful...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy