Airtel Complaints & Reviews

I have an airtel dth from 2011 (Customer ID- [protected]). Last week I have requested to airtel for re Installation for connection and when it did not happen after 3/4 days, I escalated the issue with your customer support team.( Escalation No[protected].

Day before yesterday your customer support told me that within 24 hours they will resolve the problem and made a con call with local DTH cable operator and over the telephone...

I have a problem with the service levels of Airtel Broadband team. They are extremely incapable, they make false commitments and their technical staff which visited our place is extremely rude.

My Wi-fi has not been working properly since 29th May and today is the 10 day since I made the initial complaint to Airtel customer care.

Since then I have spent more than a total of 3 hours on phone with the Airtel customer...

Dear Sir,

This is further to our complaints on Airtel DTH Customer Care centre vide reference no. 19314403 dated 01/06/2012, 19434672 dated 05/06/2012 and 19485730 dated 07/06/2012 and regular follow ups with engineer, our problem has not been resolved yet. It has been observed on each call either at customer care or to engineer no one is able to understand our problem and not able to give suitable reply. Yesterday, on 6th...

I RECHARGED FR RS 50 FROM YOUR SITE ON 7/6/12 FROM MY SBI ACCOUNT AND RECEIVED MESSAGE THAT RECHARGE HAS BEEN DONE, BUT TALKTIME GIVEN IS RS1 PF 43.50 STAX 5.50, TXN ID [protected]. YOUR SITE CLAIMS THAT THERE IS FREE RECHARGE, BUT RECHARGE HAS FAILED,CUSTOMER CARE IS SAYING AMOUNT IS NOT RECHARGED, KINDLY REFUND THE AMOUNT AT THE EARLIEST...

I got online recharge done, through Airtel website. However, even though the amount (rs. 444) was debited from my account the recharge was not successful. I again tried online recharge, and it was successful the second time.
When contacted the customer care, they said it will be refunded in 24 hours, however there is not refund yet, Also now they have stopped responding to mails and the customer care executives don't have any...

Hi,

I am Avinash Veleshala (Mobile no: [protected]) facing a trouble with Airtel service provider and their customer care executives. Due to the network issues at my work area I have sent a message for MNP in May 2012 but later because of few unavoidable circumstances I am unable to change for other network. In the mean time I have received a call from Airtel Customer Care executive and she said that we are the privileged customers...

I have purchased 3G data card from Airtel on 03.06.2012. They promised me that it will give the 3G speed
With 2GB data for a month in Rs 202/-. But I observed that its speed is even worst than 2G provided by other operator. Airtel being a reputed and trusted operator cheating the customer by giving false statement. Even when I m searching the network there is no such Airtel 3G network. Sir I request that my case should. Be considered...

i was provided with a post paid connection airtel cug sbi connection which had a sms pack at a pre told rate but later the pack was deactivated by the company without prior intimation and the amount was also deducted and billed in my monthly bill...i called the customer care a no of times but all in vain..i wish to seek d explanation from the company as to why the refund is not made into my account.......

I called airtel cc 198 and lodged a complaint on 11th May 2012 to stop the incoming paid messages and the reference no is COVWC [protected] but it was not done.So I again requested them to stop messages on 13th May,ref no.CNWWC [protected].But as on date they didn't considered my request.Till now I'm receiving the messages and daily amount was debited from my account.My Mobile no.[protected] .I want the amount to be credited back...

dear sir,

my name is mohan rangaram ghanchi

i am post paid costomer of airtel
my no. is
[protected]

complain no. last F[protected] 15 MAY 2012 15:05

i am using blackberry service from 2 year but frm last 1 year 6 month i am
having big data service issue in my office and residant area i have complaint
many time but frm your side no solution one...

An Airtel salesman came to our office to sell their postpaid services and where there was some cost advantage for group usage. I submitted 3 prepaid mobile numbers to be converted to postpaid numbers. The application for this was submitted on 21st May to the salesman.

Till date they have successfully converted only one number to postpaid.

The second number is now not working and they have deactivated the prepaid...

dear sir/ madam,

i forgot my airtelmoney id and password. my mobile number is [protected] and please send me details in nandini.[protected]@gmail.com....

Sir,
Myself Bhushana Deshmukh,customer of Airtel ,Maharstra since from 2006. I had gone through the various type of hidden charges, till the date, applied by airtel itself,whithout any request message sent from my side . I had complained manier times, regarding this matter to airtel customer care executive officer,but it worked hardly . Now, from last 2 weeks,they might have blocked my number. So,I am unable to talk with airtel customer...

dear sir/madam,
my self srikant dora,i had convert my no.bsnl to airtel([protected])on 27/03/2012.my upc code is BY541873.i had submitted documents three times.but on 01/06/2012 my no. Was deacivated.i contact at bhilai airtel office,c.g. on 02/06/2012 and again resubmitted documents.they started no. And promise me,again no problem with you.but on 04/06/2012 my sim registration failed,again i contact same office,now they said this no....

I was asked to pay only Rs 1266.87 by Airtel Manager Vinoth(Mobile:[protected] email:ascent.[protected]@in.airtel.com) for this airtel 3g number([protected]).I have made a payment of Rs 1266.87 twice by mistake on 22nd of may and 23rd of may.Kindly revert the transaction of Rs1266.87 made on 23rd of may.I have asked for cancellation of services for this number [protected].They are not doing it.I got a bill of around 3000rs for the third month which...

Sir,my name is punit and mobile no. Is [protected] .my internet charges deducted on 30.5.12
Although i did. Not requested to renew for pack for another fifteen days.i instructed them to stop plan.
Plan is stoped. After one days. But rs. 60 were not reimbused .kindly give RS.60 back to my number....

Its regarding Cell# [protected] with Airtel India
I was given the promotional offer of 3G for 3 months in the month of November and same was added in my base
plan. When promotional offer was activated on my phone, I called up customer service that
what will happen after 3months. Customer service agent informed that the 3G plan will be discontinued automatically after 3 months.
Once 3 months the 3G plan did not get...

My airtel No. is [protected], regarding the bill generated every month since Jan 2012, there is an ampunt of Rs. 99 that is being charged under “Value Added Services” as “SMS – Other”. Each month I have to invest my time scanning and checking the bill and then call up Airtel Customer Care and get the amount reversed subsequently. Do you expect the customer to audit the itemized bill every month and ask you to provide compliances...

hi,

I have converted my old prepaid Airtel no to new Postpaid having no [protected]. As i am cognizant employee. They have offered a corporate plan . The plan is of 149 rental with 49 discount..300min free...CUG TO CUG FREE and daily 10 SMS free .
The card is started from 16th may 2012 (20 days from today).
But today they (airtel company)callled me and told me that I have overcrossed the limiy...

To,
The Nodal Officer,
U.P. (East),
Bharti Airtel Limited,
Lucknow-U.P.

Sub: Refund & Adjustment of Excess amount charged against Value Added
Services & Late Payment Fee.
Ref: ANUPAM GUPTA, Anupam Gupta & Co., Near Hanuman Mandir,
Hazaripur, Gorakhpur-U.P. (Mobile No. [protected] COG No.
[protected]).
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