Claimed

Airtel Complaints & Reviews

2.1
Last updated May 29, 2024
Complaints 54512
Resolved
21960
Unresolved
32552
Quick Links
Statistics
Share
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Airtel reviews & complaints page 2235

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
I
isalva
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DISCONNECTION OF MY LINE

Address:Karnataka

Dear Sir,

I am working in Dubai and i have been using my mobile[protected] for last few years and have been charging at each interval to keep in active. on 2nd of december i checked my mobiel and it was working and used ezetop to charge my mobile. from 4th till 7 th i used the card extensively upto Rs. 1500/ was charged and used around rs 1000. i also spoke to customer care on 121 and 198 number of times and also they disconnected...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
lnreddy
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bill generation system

Address:Bangalore, Karnataka

Dear Sir/Madam,

This is Lakshminarayana reddy B N. i had airtel broadband connection with airtel Account Number: 16179607 & airtel Number: [protected].

My connection is stopped working on september 11th 2011. i have raised the request to solve the issue. but the technical person who came for resolution said it cant be solved as the cables are damaged heavily.Hence i raised the request again in october...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sanjaya Panigrahy
from Noida, Uttar Pradesh
Report
Copy

Wrong promise and not handling call

Address:Bangalore, Karnataka

HI Sir,

This regarding recharge RC 37 to avail STD call 30P/Min. I have done a recharge with RC37 but my STD calls did not converted to 30P/Min. I have called Airtel customer care for the same they said to me it's for local not for STD. I told them I can avail the Adv paper that you have mentioned. Instead they are not ready to listen me. They forward to supervise but call is so badly managed I am not able to reach the...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ajaytripathi_1985
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

balanced detection

Address:Bihar

Dear Sir,
Airtel mobile compney had cut balance from my mobile number [protected] which is approximate 90 INR. i had more call to airtel customer care then airtel give me complaint number CBCC[protected] But present time no response by airtel


Thanks
Ajay Tripathi
[protected],[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Bangalore, Karnataka

Hi,

This is regarding my airtel broadband connection issue. I had placed a request for shifting of my broadband connection. The request was placed on 12th of July 2011 for the number[protected]. The connection was shifted on 8th of August to my new address but it is not been active since.I am being billed for both the old and the new number for the past few months for a connection which is not even working.

I...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
W
WillBill
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DUK Alerts

Address:Bangalore, Karnataka

Dear Sirs,

I have suddenly received the following unsolicited message on my mobile

"Thank you for using DUK. You will be charged Rs. 1 everyday. To stop service dial *789*407# - From 50000 message centre[protected]"

This is ridiculous and unacceptable as I have not activated such a service. I do not even know who is DUK. I am sure there must be millions of other innocent users like...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
R
Rajat Ras
from Gurgaon, Haryana
Report
Copy

Being Fooled By Airtel Outlet

Address:Delhi

I am a regular customer of yours from past 6-7 years. On around 27th of nov. i received a promotional call on my no. that if i convert it into airtel money i will get the discount @5% on bill amount & if i booked movie tickets i will get @50% cash back.

As it is a attracting scheme i went to your airtel outlet on 30th of nov. around 7 pm but they said due to server down they are not able to issue me a new sim & told...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Harsimran KaUr
from mohali, Punjab
Report
Copy

Misconduct in relationship centre

Address:SAS Nagar, Punjab

Sir,
I Amarjeet Singh R/O # 718 ,sec.80,mohali visited your airtel relationship office at phase 3B2 mohali (SAS nagar) at about 6:50 pm on 7.12.2011 for paying my airtel bill of mobile no. [protected], after paying the bill i contacted the staff for information about airtel HD digital TV for new connection. I am also a previous customer of airtel digital tv with customer ID [protected]. But I am very sorry to say that staff sitting...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
anil_11
from Delhi, Delhi
Report
Copy

Wrong deduction of amount from account

Address:Uttar Pradesh

In feb’11, i paid Rs.150/- with request of ESPN top up for which 99.99 was deducted.
My balance at this point should be Rs. 50/- as above (150 - 99.99) as confirmed by the statement available at Airtel site.
But in May/June’11 onward a negative balance msg started flashing at my TV screen, I enquired about that they said it may be because of airtel is deducting on daily basis for ESPN top-up.
Since, ESPN chennal...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
pugazhenthi_s
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Airtel money SIMs deactivated with nearly Rs.4000 credit

Address:Tamil Nadu

I am S.Pugazhenthi. I'm living in Chennai. I planned to buy a new whirlpool refrigerator and whirlpool washing machine in Vivek's Home appliances in Annanagar East, before 2011 Diwali. Vivek's salesperson told me that Vivek along with Airtel Money SIM had launched a new 10% cash back offer. Because of this offer only I bought the refrigerator and washing machine in there. I bought two airtel money SIMs ([protected], [protected])...
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
S
santosh v
from Jabalpur, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unknown deduction

Address:Sagar, Madhya Pradesh

Dear sirs,
i m santosh vishwakarma my airtel mobile no is [protected] i m very upset for my unknown balance deductiom from airtel prepaid mobile services.2 or 3 hour after recharging my balance will go to nill.one time we found new masage from ay-9200 and deduct 5 rs every day msg say naya saal nai car and every day 5 rs deduct from my account and date november 21 to we recharge my mobile and after some time deduct my balance.we...
Helpful
Be the first one to find this review helpful
Found this helpful?
9 Comments
Report
Copy
A
avishekbhattacharyya
from Hyderabad, Telangana
Report
Copy

No amount credited on recharge of Rs.47

Address:West Bengal

Sir,

Myself Avishek Bhattacharyya,an Airtel pre-paid user([protected]) had recharged my account with Rs.47 for activating the free sms pack for 30 days.However,although I received a message that the easy recharge had been successful,the sms scheme was not activated.Morover,my account was not credited with any balance.This is highly disappointing as it has forced me to have a rethink about continuing on your network.I hope you...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Krish Dharmarajan
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Buying Talk-time, Beware

As You Buy Talk-time, Beware!

Sub: My Airtel Mobile No.[protected]

On Dec 4, I was recharging my prepaid account –as usual -- to build up talk time [vide Transaction ID[protected]]. And as usual, the screen flashed, ‘Recharge Successful.’ So I went my way.

But it has proved to be a case...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jchittoda
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst customer care

Address:Ghaziabad, Uttar Pradesh

Whenever you call to customer care 121 and select any option that goes to their "talk to our Customer Care representative", then suddenly call gets disconnected.
Airtel is earning money as the 121 is chargable and they automatically disconnect the call when you select the option to talk to the customer care representative.

This is the worst IVR system I have ever seen....
Helpful
Be the first one to find this review helpful
Found this helpful?
9 Comments
Report
Copy
D
devfarswan
from Chennai, Tamil Nadu
Aug 18, 2021
This thread was updated on Aug 18, 2021
Report
Copy

Some Channels are Not Working,(Some Channels are losing Day by Day)

Address:Gautam Buddha Nagar, Uttar Pradesh

Dear Sir,

I Mr. Devendra Singh, Customer.ID [protected] residing at Village-Chaura, Sector-22, Nr.Ideal Public School Noida Pin-201301 Dist-Gautam Budh Nagar.
Dear Sir I have Airtel Digital T.V Connection, My DTH Complaint No. is 14163697 Dated.01.12.11 & 14283363 Dated 06.12.11, Sir My Airtel Digital TV Problem is Some Channel is(Losting) Not Working on T.V.screen,T.V Screen is Showing Black Screen, so i do the...
Helpful
3 other people found this review helpful
3 found this helpful
4 Comments
Report
Copy
P
pooja tyagi
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non-functioning of Landline number

Address:Gautam Buddha Nagar, Uttar Pradesh

I have registered my complaint with airtel for my office landline number from past 2 days but no one from Airtel is bothered to help us. Every time they ask us to write mail to different e-mail ids but they do nothing in that response. We have done everything we were asked to do but our problem is still same and our complaint is going unheard. Our office landline is dead from 2 days, we tried to contact airtel by every means but it going...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vimal85
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Billing Fraud

Address:Chennai, Tamil Nadu

As per my current broadband plan, two services i.e Airtel PC Secure and Airtel Website Builder comes free along with my plan. I have never used both of these services but decided to try the website builder simply as it anyways comes for free (actually 250 /- per month but free in my plan). On October 2011 when I was scanning the bill, i suddenly noticed that Airtel has billed me for PC Secure. I was shocked and then discovered that Airtel...
Helpful
Be the first one to find this review helpful
Found this helpful?
15 Comments
Report
Copy
E
esamhafiz
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Tariff

Address:Karnataka

I have complained earlier regarding my tariff n they just promised me that they will call me back yet not i have received any call from airtel. If they can't provide service than why simply they make such promises.
Esam
Bangalore
[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
T
Tarsem Singh1982
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SECURITY REFUND

Address:Bathinda, Punjab

Dear Sir,Mam



Plz find the attached files my and my mother deposit receipt .PDF and revert please.





Regards

Tarsem Singh

Ph No.[protected]


[protected][protected][protected][protected]


From: [protected]@airtel.in [[protected]@airtel.in]
Sent:...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
rishixs1
from Bhopal, Madhya Pradesh
Report
Copy

cellular range very very weak in my home area

Address:Bhopal, Madhya Pradesh

i have complaint 5 times on airtel about my range very weak in my home area and theey always send a person to my home. thee person verifies theat thee range is low and tells theat he will do sometheing about it. as far as i see, theere is only one possible sollution theat is, installing a 'repeater' in my home. thee last time theat person came to my home, i asked for a 'repeater' and he told he will do sometheing about...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy