Airtel Complaints & Reviews

I have been facing problems with the Airtel DTH Set Top Box (STB) ever since its installation in Jan 2010. The STB was replaced on many ocassions during the warranty (6 months). Thereafter each time, they charged service charges for replacing the STBs. Even during the replacement it is common to see the technician trying out 2 or 3 STBs before finding one that 'works'. However it works only for a few weeks and fails again. Please...

Hello,

I want to change my IPTV Channel Package to pay per channel package as mentioned in your Airtel website.

http://www.airtel.in/applications/leads/iptv/index.jsp?c=152&e1=yes&e2=1...⇄

Please visit this link and select "Plans and Offers for you" and check the line mentioned.

"Now Select your favourities and create your own Channel Packages!"br...

This mail is OBVIOUSLY aimed at the Chairman and CEO of Airtel Group. Gentlemen would you all ever get to know the poor quality of service Airtel provides to us?

Do you all ever get a feed back that Airtel sucks?
Do you know how frustrating it is to try and communicate with the majority of you Airtel customer service people??
the problems we face-
1. your customer service people are almost illiterates....

Hello,

Iam carring Airtel Prepaid Connection [protected]. I given MNP Request to switch to Vodafone. I got the UP ID AT644544 from 1901.

I submitted all the papers to vodafone. After couple of days i got the message from Vodafone as "Your Porting Request AT644544 dated 06Mar11 has been rejected by your correntopeator due to The porting code does not match the Donor allocated porting code for this number....

AIRTEL-[protected], ONCE AGAIN DISCONNECTED WITHOUT INFOMATION (04/03/2011),I THING THIS TIME REASON FOR SUBMIT MY COMPLAINTED FOR INTERNET,FINAL SOLUTION MNP ONLY?
Dear Customer,

This is to inform you that your concern listed 26 Feb. 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern...

My Cell No is [protected].

I have never activated friends chat on my mobile. But a message came on 5/3/11 saying 30 Rs has been deducted from my account. I was astonished as how could they deduct this charge without my consent.

I even dont know what is friends chat on airtel.

Tried around 50 plus times to complain to airtel customer care but they the IVR is a bogus thing. You cant ever talk to...

I recharged my prepaid Airtel account for Rs. 50 on 27th feb/2011,and i immediately got a message that account has been recharged. But for some unknown reason Rs. 30 was cut from my prepaid account. I have not taken any paid services like hello tunes, caller tunes etc. This is not the first time such an incident is happening. Please help me by giving the appropriate place to complain. No customer care executive comes to line when i try to...

History
[protected]
I was an Airtel Broadbandi, Bangalore, user for nearly two years. The fixed line number allocated was 42115300. Throughout I faced minor issues with the service (bill not delivered, lack of automatic upgrade, no automatic change of billing address even though the internet connection was shifted !, etc.). The internet connection was however stable and speed was as desired.

Billing issuebr...

dear sir
my numbers [protected] airtel friend locator is not working in my no only last 3 days my balance also very clear in will cahange the set then try to locator still not working.plz clear this problem.
coustemer carr no response till the date i inform to many times. thank you
my email id [protected]@yahoo.com...

Myself dolly my number is ([protected]) i have port in to your airtel service on 19 feb 2011 from the day i am facing a problem before porting, I had filled a form from internet for porting from aircel to airtel as when it was going to be port i was told that i will get a scheme i.e 1000 sms (local) free for 60days, airtel to airtel 10 paisa, other 30 paisa, STD 40 paisa (60days) FTT on 30,60,120 (30days) now from the day of porting i...

Dear Sir


Requesting You to Please look into the matter

Also please refer the mail (attached below this e-mail)

The problem is connected to Airtels Rs 98/2gb monthly plan which is clear (In Rs and in GBs)
However the customer being told that after 2gb its 30 paisa/ 50kb is not plain and clear

"Additional GB charged @ 6000/- is something which i was never informed"...

I sent the e mail earliar on 02/03/2011 to you to refund Rs 300/ due

to failure of mobile recharge. but to my utter surprise instead of Rs300/

to refund, only Rs50/ was refunded on 05/03/2011.

I wanted to recharge the mobile -[protected] through AXIS NET BANKING

for Rs 50/ on 01/03/2011 and the message came" operating system not available,
br...

Customer ID:[protected]
According to TRAI FAQ question 15, customer is not supposed to pay any amount to Airtel DTH company or to service engineer if there is any problem with the SetTop box. When I called to airtel customer care one of the execuitve told they wont follow TRAI regulations and he mentioned they will replace/repair for only one year and customer need to pay 100Rs to service Engineer everytime he makes a visit.
br...

Sir,
I m an normal retailer of Bharti Airtel Lmt. where i provid sam services for customer like- salling airtel sim, recharges, mobile bill payments, broadban bill payment etc.

But after the sim activation i had to request to distributer to pick that customer id. But they never pick at right time due to that customer's sim got barried from Airtel.

Please take action against them to modify...

Sir,
I, chanda bhaskararao PRE-PAID MOBILE NO [protected] applied for Mobile Number Portability from AIRTEL to BSNL on[protected] with unique porting ID AA1136RA and rejected by airtel reason sent is UPC Mismatch eventhough unique porting id correct. I contacted custumercare of airtel . No PROPER REASON. I was told to apply again.

Again I APPLIED FOR MNP on[protected] airtel to BSNL WITH Unique porting...

Sir/Madam,
I have been receiving a number of spurious telephone calls from the following numbers :
[protected] (on 3-3-2011 at 08:54)
[protected] (on 1-3-2011 at 11:45)
After some amount of online research, I realized these are from Pakistani Telemarketers offering fake monetary prizes. I have found warnings about this from a television news channel (STAR Ananda). I wish to record my displeasure about such...

My name is Krishna (PH NO : [protected])

I had sent an sms INTERNET to 121 on[protected] to activate 3G internet from airtel which boasted to give 2GB for 98 rupees per month. And i got a message saying Rupees 98 will be charged every month.

Now i got the Feb-March postpaid bill where in have been charged Rupees 750 as Rental towards the same.

This information was not communicated during the subscription.br...

Dear Sir

On 6th of February i have activated international roaming as i was about to to southeast asia on Holiday .
i have been told that there will international roaming charges on incoming and outgoing call which is inbetween Rs. 50-rs.100 per minute and for your blackberry it will as per your current tariff plan ( which unlimited free ) .

when i returned back to india i got a call from airtel that my...

I have a airtel no [protected] having sms pack of Rs. 88(700 msg/day). but as per TRAI we can send 100 massages per day from the pack. Today in the morning I have send 10-15 msges from the the package only. After that charges is deducted from my main blalnce for another 8-9 msg. I called customer care from where I got the assurance only. In the after noom i got a msg stating that Re 1 is credited to your account. So please do some need ful...

Hi,

This is regarding a very bad and horrible customer service by the airtel outlet in frazer town.
When i went to pay bill , After waiting in a queue for half an hour, when i told my account number they said broadband payment is only by cash and not by card. They told me to go to nearby atm. when i went and brought they said, through account number i cannot pay bill.they need landline number to pay the bill whereas...