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Airtel Complaints & Reviews

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Last updated May 29, 2024
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Airtel reviews & complaints page 417

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M
missy jl
from Bengaluru, Karnataka
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wrong recharge reversal

Address:Bangalore, Karnataka
Website:Airtel.in

Had an airtel sim bearing number [protected]. I recharged it today (2nd Dec) for Rs. 399 (84 days plan). Came to know later that the sim is deactivated and the number has been allotted to someone else.
Have spoken to customer care for reversal and below is the reference number of that conversation.
The request#[protected]
Have asked airtel store also but no solution yet.
Now I wanted to escalate this as...
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N
Nishant Asati
from Mumbai, Maharashtra
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pack validity issue

Address:Lucknow

Mene apna unlimited pack 19 august 2019 ko 1699 rs se recharge kiya..jo 365 din ke liye tha...lekin mere purane pack ki validy 24 august thi..mujhe 1699 wala pack 25 august se lagu hoga yeh btaya gya tha...but bo pack 19 se start ho gya..plz resolve my complaint...my mobile no is [protected]..aap plz mere pack ko dekhkar aage proceed kre..mujhe bahut shi rhega...
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K
kannan sockalingam
from Chennai, Tamil Nadu
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recharge reimburse / validity update

#Airtel_India

Again fed up with airtel service.

I have been recharged my number with 1699 yearly plan prior to the completion of my same existing plan 1699. After I did the validity shows only as 365 days without taking my previous balance validity days into the account.

Am already aware and done similar recharge for monthly unlimited plans before it ends and it usually sums up the number of days...
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P
Puneetarora333
from New Delhi, Delhi
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plan upgrade without any notification

Address:New Delhi, Delhi, 110018

This email is in regards to my airtel connection[protected]. I was in a advance rental plan rs 2499 for six months.in october my plan was ended and without any notification airtel upgraded me to monthly plan of rs 799. This is not acceptable.
I called airtel many times, however i was not provided with any resolution. I have been asked to stick at high cost plan which is not affordable for me at all.

I have requested...
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P
Puneetarora333
from New Delhi, Delhi
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plan upgraded without any notification

Address:New Delhi, Delhi, 110018

This email is in regards to my airtel connection[protected]. I was in a advance rental plan rs 2499 for six months.in october my plan was ended and without any notification airtel upgraded me to monthly plan of rs 799. This is not acceptable.
I called airtel many times, however i was not provided with any resolution. I have been asked to stick at high cost plan which is not affordable for me at all.

I have requested...
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A
anilj250
from Delhi, Delhi
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previous validity expired due to 1699 recharge

Address:Hyderabad, Telangana, 502032

Dear sir,

I recharged today 1699, i got validity for one year but due to this i had lost 40 days validity of previous pack.

Please credit remains 40 days back to my account.

If you are system accepting both payments i should get both validity, otherwise refund my amount 1699 immediately.

Thanks
ANILKUMARREDDY...
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Address:NEW DELHI, 110091

Dear sir,
Sub: please active my number - [protected]

I was already lodge a complaint to consumer court so this is my last request to your give me my number and activated i am unable to pay this amount because i am farmer so this is big amount for me i can't afford this amount i wll pay only 1000/rs.
I am really disappointed with airtel for this as they did not bother to intimate me even through mail. Just to...
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A
abhichand26
from Mumbai, Maharashtra
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validity not given 84 days and refund 1699

Address:Dehradun, Uttarakhand, 248001

Dear sir,

I recharged for ₹399 on[protected] and for ₹1699 on[protected], so i should have validity of around

399 plan 84 days which was valid till[protected]
1699 plan 365 days
Total it should be 449 days validity but it is showing 365 days,

Please credit remaining 84 days or refund my ₹399

If your system is accepting both payments i should get both validity,...
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V
VISHAL INDEL
from Bengaluru, Karnataka
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airtel static ip

Address:MMDA koyembedu, Chennai, Tamil Nadu, 600106

Sir,
I have applied for static ip after broadband installation but its been a month their no response from airtel. If i book a complaint and unless its fixed the otp shouldnt be provided. Here the technician ask for the otp to close the request right away. Please need action regarding this issue.

Account number:[protected]

Service request numbers:
[protected]
[protected]...
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P
priyanka vadsariya
from Ichalkaranji, Maharashtra
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against airtel prepaid services

I was a user of tata docomo when it transferred to airtel i have subscribed to airtel once i recharge in last months for unlimited plans but i didn't get internet connection for the half of the months. The day before yesterday i paid recharge plan of 199 first with unlimited plan which offered fasttag but they didn't neither recharged on my number not paid my money back. Then, i recharge for another plan of 129. Now it is running smoothly....
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R
Raghunatha S
from Kottayam, Kerala
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validity not given 101 days and refund 1699

Address:Airtel, 560061

Dear sir,

I recharged last week 399 and today 1699, i has to get validity on

Present 17 days
399 plan 84 days
1699 plan 365 days
Total it should be 466 days validity but it given 365 days,

Please credit remains 101 days

If you are system accepting both payments i should get both validity, otherwise refund my amount 1699 immediately,

Please...
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Address:Dehradun, Uttarakhand, 248141

I was just going to attend marriage and while riding my motorcycle my phone just slipped from the pocket and when i reached to the wedding location then when i checked my pocket to call to my family member that i reached home then i couldn't found my phone in my pocket soo please help me to block this number temporarily.
Phone number = "[protected]"...
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J
Janardhan Juttiga
from Hyderabad, Telangana
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refund not received after recharge failure even after two weeks

Address:Hyderabad, Telangana, 500049

Recharge transaction was failed for mobile [protected] on 18th november, 2019. Rs 399 was deducted from my bank account. But the recharge transaction was failed. We have registered complaint with airtel customer care on the same day (Complaint number conrc[protected]). But the amount is not yet refunded even after two weeks. There was no proper response from the airtel customer care.

Complaint number: conrc[protected]...
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R
rohitsavaj
from Dahod, Gujarat
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airtel address verification issue

Address:ground, Shop No 6, Zodiac, Sarkhej - Gandhinagar Hwy, Ahmedabad, Gujarat, 380015

I applied for a post paid connection,
After 1 hour sim was activated,
After 3 hours verification guy came to my home, he asked my information i gave to him, he asked to show electricity bill i shown that,
After 6 hours, i got an email and text message saying that your "outgoing calls has been barred and sim verification failed"

My sim no.[protected]*...
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Address:Chennai, Tamil Nadu, 600100

Hi team,

Today i have recharged with 247 rs. Again my customized plan (246.08 rs) has changed to gujarat value lite sd pack (293.57).

This happened multiple time. Last month too i sent email for the same issue. It is really frustrating. Why i have to contact cc after recharge? Do you think i have free time to run behind cc every month?

Could you please resolve this issue asap. This is the last...
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M
Manish1052
from Delhi, Delhi
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network not reached at office basement

Address:Paramount Products Pvt. Ltd., Hosiery Complex, Block C, Noida Phase-2, Phase-2, Noida, Uttar Pradesh, Gautam Buddh Nagar, Uttar Pradesh, 201305

Dear Airtel

Office address:-Paramount Products Pvt. Ltd., Hosiery Complex, Block C, Noida Phase-2, Phase-2, Noida, Uttar Pradesh

Natwork not available in office basement please check and provide boosters and help us on urgent basis.

Thanks Regards
Manish
[protected]...
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B
Bansh Patel
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

miss-commitment, fraud and denial by airtel about my new recharge

Address:E131, 2nd Floor, Sector 22, Noida, Gautam Buddh Nagar, Uttar Pradesh, 201301

Before making recharge of rs 1699, i called to airtel executive to confirm about the terms and conditions, benefits of the particular plan. Airtel executive told me that new plan will start after existing plan will expire. Due to this assurance, i recharged the rs 1699 plan in 21 days advance. After successful recharge of rs 1699, i also got a confirmation message from airtel that, my new recharge will be activated afrer 16th december 2019....
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C
ChandraSekar E
from Chennai, Tamil Nadu
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outgoing service barred without prior notice & worst customer care

Address:603109

My outgoing service is barred since yesterday though i have enough balance and validity. I bought this sim/number ([protected]) on 2005 and never switched to postpaid or any other networks.

When i enquired with airtel, they said my outgoing service is barred due to document verification (Seems fine since 2005) and they have not informed this in prior notice. Its been very difficult for me that i'm in remote place and it's frustrating...
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S
Sujith Burla
from Delhi, Delhi
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recharge cancellation for my preponed pack

Address:West Godavari, Andhra Pradesh

I have done a wrong payment to another number, so please cancel the prepaid pack and refund my amount as soon as possible, i have done a prepaid pack of amount rs 399 to a number in my airtel app from phone pay, so for this mistake i want to refund for this issue and cancel my preponed pack of rs 399 as soon as possible.
Hope u will refund my amount
Thanking you...
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A
Akshay wadhwa
from Najibabad, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong promise and breach of trust

Address:Bijnor, Uttar Pradesh, 246763

Dear sir,
I have recharged for 1699 on ([protected]) on 30/11/19 and there was ongoing plan of 509 which has validity of 22 days left and after recharge i received message from company that my 1699 plan will get activated on 23/12 of which i have a proof
But it activated today itself and company has discontinued my 509 plan also which is a breach of trust and fraud they took money from me for services and discontinued my plan...
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