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Airtel Complaints & Reviews

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Last updated May 29, 2024
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Airtel reviews & complaints page 470

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P
PrabhatKumarS
from Bhubaneshwar, Odisha
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poor indoor coverage at nit rourkela even with a nearby tower

Address:Vikram Sarabhai Hall of Residence, NIT Rourkela, 769008

Getting extremely poor 4g signal coverage (-120 to -110 dbm) indoors barely 500m away from tower, there's like 1-2 buildings in between - that's all. Download speeds fluctuate a lot (Ranging from 0.5 megabits/s to 3 megabits/s). Upload speeds are completely garbage - don't even get 0.1 megabits/s on uploads. Signal drops to zero are very frequent.

Desirable resolution - install some boosters or something similar such that we...
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A
anilrajnarooka
from Bhopal, Madhya Pradesh
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airtel secure plan (phone insurance) claim amount

Address:Bhopal, Madhya Pradesh, 462066

I've taken airtel secure plan which covers handset damage. On 4th jul 2019 my phone got damaged and i claimed for the insurance. After a 2 days of continuous email and call struggle they contacted me. After verification of all the documents they took the phone for repair. After few days, i was informed via email (And later call) that my phone is a case of beyond economic repair (Ber) and that i'll be given cash benefit an approved amount...
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M
Mrunalini kovvuri
from Mumbai, Maharashtra
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sms failed to send

Why can't i send message from my mobile even with sufficient balance available
My airtel sim has sufficient balance to send the sms but i can't able to send any message from my number
How to check whether sms service on my number is enabled or blocked
If it is in blocked condition how to take it back to enable position
How can i slove this problem?...
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Address:Raigad, Maharashtra, 410210

Really it’s totally a worst experience by availing airtel connection. Completely dissatisfied and disappointed.
Airtel customercare is providing wrong assurance to get more customers..
I am a victim of such real case. Since 2years my network issue complaint is still open and given a false assurance of life time discount of rs. 100/- but not providing...
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J
Jasleen kaur07
from Jaipur, Rajasthan
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regarding my phone number.

Address:House no. 1387 sector 8 Faridabad, Faridabad, Haryana, 121006

Hey,
My airtel mobile number is [protected]. I have always choose prepaid plans over postpaid. My last month prepaid recharge was for ₹199 and for no good reason i have to pay ₹1709 because my number has been changed to postpaid without my notice. Now the airtel company is calling me again and again to pay my bill or they will retrieve my services....
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P
Pmk_8
from Vadodara, Gujarat
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dth advance rental plan related complaint

Address:380015

I have subcribed airtel dth connection on about october 2018 by paying one year advance rental to airtel. My airtel dth customer id is [protected].
Reference to trai guideline, it has been assured that the customer who paid advance rental, can avail beneifits of the same till it was originally valid.
But now all of a sudden airtel has stopped broadcasting all the assured channels to my subscription.
I have made complaint...
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O
Omkar Dudhagundi
from Mumbai, Maharashtra
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not resolving network issue

Address:500040

I have airtel network issue and even after complaining from past 1 and a half year no resolution yet. I have keep on following up on them. Even after tweeting only one response i receive that i should wait work is in progress. From past 1 and half year work is in progress. I need a strong action against airtel. When someone calls me when i am at home they get a response saying that my mobile is switched off. And i get a 2g internet at my...
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Address:Faridabad, Haryana, 121003

I had protected my device through airtel handset protection scheme. My device got damged accidentally. I raised the claim and you have rejected the claim saying that the purchaser name and claimant name are not matching. Just you inform you that during registration of my device i uploaded the same documents but you didn't tell me that names are not matching so it's a not possible to protect the device with us. When it was damged, you are...
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D
dutta.ujjwal
from Mumbai, Maharashtra
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no 4g no internet after postpaid to prepaid

Address:Kolkata, West Bengal, 700030

On 22nd july i submitted a application to change my existing airtel number [protected] from postpaid to prepaid. It was completed on 22nd night and i made a recharge of 169 on 23rd july. But since then i couldn't able to use internet on my mobile. I could make outgoing call and can receive incoming call. Sms functionality is fine. I am not getting any 4g or 3g connection in my mobile. Only 2g connection is active.

I went to...
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S
shwetasaxena65
from Mumbai, Maharashtra
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airtel dth: no service

Address:Agra, Uttar Pradesh, 282001

This is regarding the airtel dth customer id [protected]. I got the connection installed in march 2019 and there is some problem that comes up every single month.

After three months of installation, the set-top box stopped working. I had filed a complaint regarding the same on 23rd july and i was told that the technician will visit by 11:00 am on 24th july 2019. The job was assigned to the technician named mr. Ashok with the...
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A
Anirudh Kala
from Jaipur, Rajasthan
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international roaming charges for singapore and indonesia

Address:Airtel Jaipur office, Jaipur, Rajasthan, 302020

I have been billed for us international roaming charges though i have not been to us in the month of june at all. I went to singapore and i have received the bill for the same too.

The customer care is saying that i have been to indonesia as well bu i have not been there, i don't even have the visa for the same. If it catched the network somehow, i will not pay 4000 for the same.

Also they cannot count singapore...
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W
wb sovan
from Mumbai, Maharashtra
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sim card deactivated without confirmation

Address:India, 400701

Hi,
My contact number [protected], it was active plan which was to be expire on this month 12 th, before 1 day its of expire sim card deactivated and data totally removde of my sim from airtel database, while i call they says its not airtel sim, and deactivated reasoni did not recharged while, such a stupid reply, i have rechrage proof of paytm, then again i called and mailed to there appelate email they replied it have documents issue...
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K
kamal_sairam
from Chennai, Tamil Nadu
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complaints against airtel staff

Address:perambur, Chennai, Tamil Nadu, 600011

Hi this is kamalakannan from chennai, my airtel number [protected] was not working since 3 days, i went to airtel office at perambur papermills road, on[protected] at 11.45 am, and i meet mrs. Priya your staff and i explain my sim was unable to use, the sim is detecting but no service, she said simply may be your sim damage buy another sim we will activate with existing number, i pay 25 rupees and i buy new sim, your staff priya said it is...
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T
Thesumitgangwar
from Mumbai, Maharashtra
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problem of airtel network

Address:VILLAGE POST JOGITHER, TEHSIL BISALPUR, DIST PILIBHIT, Pilibhit, Uttar Pradesh

ग्राम जोगीठेर जिला पीलीभीत पिन कोड 262203 के आस पास 3 किलोमीटर एरिया में एयरटेल में २ महीने से लगातार नेटवर्क की समस्या आ रही है कभी कभी 4g नेटवर्क आते है तो कभी 2g नेटवर्क भी है २...
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Address:172 Beharipur Memraan Bareilly Up, Bareilly, Uttar Pradesh, 243003

This is with utmost regret that i ve been trying to reach my mother 76 and aunt 60 who have airtel prepaid no. S[protected] and[protected] based at 172 beharipur memaran bareilly up from the last few weeks and constantly getting repeated non availability of network and out of coverage area problems. While calling them the voice keeps dropping in between and sudden cut off.. I have to urgently reach out to them since i am currently overseas...
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S
Subbarao Duvvuri
from Chennai, Tamil Nadu
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sim card blockage

Address:Chennai, Tamil Nadu, 600087

[protected] - prepaid SIM. which regular has 84 days package for INR 344 or so. is blocked on internet as pack validity neared. then sim blocked all outgoing, incoming, data and no network is also there. still validity extended til aug 10 th, 2019. I received a message rs 23/ - will be deducted and services will be extended....
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Without my knowledge/notice unwanted services were activated by airtel on my number, and the bill went up from regular inr 350 to inr 1729 for 1st month, to inr 10780 on 2nd month and inr 16056 on 3rd month.

During the complaint, the call center rep mentioned that it could be software/technical glitch that led to the activation o[censored]nwanted service and airtel would probe the issue with the concerned technical team and rectify...
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M
Manesh Patil
from Mumbai, Maharashtra
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massage not receiving or sending since 2 month

Address:pune, 413512

I have been raised a complaint before one month still i didn't get any reply my queries
As i am facing issues related to messaging that i cant communicate through messaging to anyone user so r u team able to resolve my issue or not.
I need urgent resolution.
Provided a port option in 1 day.

Going to the airtel store every day last 15 days going but issue not resolved.
They only told given some time...
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M
Manesh Patil
from Mumbai, Maharashtra
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still after 2 month issue not resolved message not receiving or sending

Address:Pune warje, Latur, Maharashtra, 413512

My aitel mo no [protected] not massage not receiving or sending
Since last 1 month. Going to airtel store they are change my sim but still same issue. After i call several time in customer care but they does not support.

My all the bank transaction and all other transaction pending.
After change sim issue not resolved they suggest me you port your no in postped such painfully.
Lot of time hammer in last...
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B
bhawna akarnia
from Gurgaon, Haryana
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I want my number to remove from ndnc

I am not able to make calls from my number from 3-4 days. If i called on any numbers i received a voice that my call in not connected. I called to customer care of airtel company. From them i get to know that my number is in ndnc list. [protected] my number is in ndnc and i am not able toh make calls from my number please remove it from ndnc list this is not commercial number. Please remove my number from ndnc list as soon as possible...
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