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Airtel Complaints & Reviews

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Last updated May 29, 2024
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Airtel reviews & complaints page 578

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G
gchoudhary
from Jodhpur, Rajasthan
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recharge refund for paytm recharge

Address:Jodhpur, Rajasthan, 342001

Sir/mam
on my number [protected], i have accidently recharged amount of 399 which is not currently useable due to this being a 2g sim and also not currently in use .So i would like to request a recharge refund to my icici bank account
operator reference number is[protected].recharge was done via paytm
thank you...
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saravanan karthik
from Jayamkondacholapuram, Tamil Nadu
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all channel disconnected without intimation

Address:600059

As per TRAIL rule I have selected the channel required. Yesterday around 6.20 PM entire dish connection was disconnected and it show error code 4.When I contacted Airtel customer care they informed it will take 48 hrs to resume channels. As they are updgradting as per new TRai plans. No intimation is given to customer before doing such upgradation. Very poor response of Airtel service... Really feedup with the service of Airtel digital......
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Lakshmipathi Bendapudi
from Pune, Maharashtra
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eprebill january 2019

Respected sir/madam,
I am living in abroad and my family using airtel company's prepaid connection with no. [protected]. & i want to know the incoming & outgoing details and call duration time for this month (January 2019) its very urgent so help me i am very thankful to you if you send as soon as posible
Plz send my detail's to my e mail id...
Pathilakshmi. [protected]@gmail.com
Airtel number: [protected]
Thanking...
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Address:Pune, Maharashtra, 412101

Hi,

My airtel number is [protected] but the sim card doesnt seem to be working here (In the us) as it is not able to detect the local us network, can i get some help as i need to be receiving msgs, else there is no point in having an india number, when i bought the sim card i was told that it would work globally, this needs to be reolved at the earliest. I have tried selecting the netwrok manually and in automatic manual.br...
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T
Tanvir Hassan
from Kolkata, West Bengal
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disconnection without my notice

Address:Kolkata, West Bengal, 700073
Website:[email protected]

My name is Tanvir I chose the pack on 1st Feb 2019 and submitted it I got the message within 48 hrs your pack will be activated. On 2nd Feb 2019 my connection is cut off. I called the customer care I was told your connection will be cut off for 48 hrs or else you will have to take our recommend pack. What is the use of TRAI which the government has issued this fraud company is doing like this my id is [protected]...
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A
Arvind_0603
from Chennai, Tamil Nadu
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money deducted recharge unsuccessful for my prepaid airtel number

Address:Chennai, Tamil Nadu, 600025
Website:www.airtel.in

I initiated a recharge of Rs.65 for my airtel prepaid number on 2/2/2019, the amount had deducted but not recharged.my transaction id is[protected], transaction had initiated and payment also done but not recharged.I request the refund or to recharge my number as early as possible.And the airtel customer care is also not supporting with this issue....
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N
navimanmeet
from Shimla, Himachal Pradesh
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airtel is charging illegally on my postpaid no.9876673490 bill (543212)

Address:Chandigarh, Punjab, 160036

Hi, airtel has charged on my post paid bill around 376 rupees for using the services of 543212 (Which we haven't used this service. I am in a plan of 99 and after adding the above unknown charges and other call charges i got the total bill of 701. I wonder by seeing this bill and called the airtel customer care service people. They are not ready to investigate on why this bill was charged and also not ready to show the proof o[censored]sing this...
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Hi,

I had my international roaming activated on my card since 2013. It was working fine all this time until last month. I had enough money on the card but now, no messages and no calls on this number. I have all my india accounts, ids configured with this number and i need to keep it active.

Please suggest if there is a way to re-activate it?...
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A
Akshitpuri
from Bathinda, Punjab
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airtel payment unsuccessful even after paying amount to airtel store

Address:147001

Amount of rs 360 was received by airtel staff along with a receipt of payment. But the payment is still pending and airtel customer care is saying no payment is received.
No update on my airtel app.
No track of payment.

I have visited the store two times but the resolution is unsolved

The airtel staff is rude

The transaction was made on dharampura bazar branch of patiala.
br...
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Address:New Delhi, Delhi, 110007
Website:www.airtel.in/digital-tv/dth-contact-us/customer-care

— forwarded message —
From: rohit khanna
To: [protected]@airtel.com ; [protected]@airtel.in
Cc: [protected]@airtel.com ; "[protected]@gmail.com"
Sent: saturday, 2 february, 2019, 8:31:35 pm ist
Subject: truly un happy with customer care, un trained customer care executive, supervisor and floor manager chandra kant bhan

Rohit khanna
[protected] / [protected]. [protected]
www.rkifm.com...
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Address:Pune, Maharashtra, 411048

I recharged my account on 2nd feb 2019 with 200 rs, even though the amount is showing in transaction history it's not visible in the account balance.
I am unable to select new channels using trai regulations even on website or mobile or dth tv.

I have no option of changing my current backpack or selecting channels anywhere and even your customer care number[protected] is not working.
I left with no choice to...
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Hi,

I have recharged my airtel number +91-[protected] with 3998 pack today[protected] and then I came to dubai( UAE ) then I was able to use my data services but I can not make any international calls or receive any calls.

Please help me with this issue as I seem to have lost all faith on Airtel .

You can reach me at +[protected].

Either fix issue asap or refund my money.br...
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A
Abhijith M
from Tiruvalla, Kerala
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misbehaviour from customer care

I lost my sim recently, to deactivate the sim i called the customer care, we gave every detail which need to deactivate the sim, at the end of the call i asked couple of things about the sim deactivation, but unfortunately i got a bad response from him, he told me that "he will decide weather the sim has to be deactivate or not". He was really rude and i'm really disappointed after his response. I'm from kerla specifically from calicut. I...
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G
Gagneetk
from Noida, Uttar Pradesh
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overcharge on my airtel

For a us trip, i needed a pack just for emergencies and not the whole trip. So when airtel consultant called me, i inquired about the packs.
The agent told me about the daily plan.in that i was told that i can get incoming messages and can see the incoming calls for free. If i pick up a call, or use anything from side (Calling, sending a text or internet), then i would be charged for that day.
I then asked him that if i use...
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J
J L SETH
from Delhi, Delhi
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airtel dth services - sudden disconnection

Address:New Delhi, Delhi, 110026

My airtel dth connection id is:[protected]. The service to this tv has been suddenly disconnected despite heavy credit balance in my account and also despite my having given clear list for opted alacarte channels on 30th january, 2019 itself - which also stood clearly acknowledged with their request id:199727 on 30th jan. Itself.

I am contacting them on their 121 customer care number but to no avail. Sent them email too. No...
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A
alaram
from Coimbatore, Tamil Nadu
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unlimited recharge call amount not added

Address:631501
Website:AIRTEL

Dear sir,

I have recharged amount of rs. 399 to the number [protected] on jan 23 2019 through airtel payment money bank for my mother mobile number ([protected]). Till now amount not added in the recharged number of rs.399 in main account but only added validity. Its related when i call to customer care especially mr. Lal prasad not responded properly and he was afraid to giving line to his superior for asking about my request.br...
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N
Narendra Suradkar
from Veraval, Gujarat
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airtel dth signal problem

Address:Bharuch, Gujarat, 392011

Dear Sir,
Regarding Airtel DTH service provider,
I am facing problem in Airtel DTH service from starting. Also your customer care officers also speaks very rudely when we call them. Also most of the times your customer care officers cuts the call without solution of problem. In my area there is always problem with Airtel DTH service. Also in mansoon most of the times connection remains off. I am facing this problem since from...
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A
Ajitchaudhary
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

airtel dth services stoppage after trai's guidelines.

Address:Vadodara, Gujarat, 390023

Dear sir/madam,
Airtel customer id :[protected]-001
I have chosen my plan as per trai order on 24.01.2019 on service providers website. Till date they have not activated my new plan moreover, they have stopped fta channels also. The reason put forth is your account balance is not there. I have recharge my account with rs. 200 each time on 15/01, 21/01 and 22/01/2019 i. E. Total rs.600/- for 15 days against my total monthly...
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S
sanjeev singh tomar
from Raebareli, Uttar Pradesh
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airtel no network after porting @ mobile no 8109217357

I’ve given port in request to airtel on 25th jan 2019 from vodafone postpaid in gwalior (M. P). On 30th jan 2019 vodafone has accepted the same and airtel has sent sms stating dear customer your porting request for mobile no.[protected] to airtel has been validated by vodafone (Gsm). The number will be ported-in to airtel by 31st jan 2019 00:14 am. The second sms states once your mobile displays no network, please insert the airtel sim in...
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Suryaranjan Kumar Singh
from Duliagaon, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

airtel dth assam

Address:Jorhat, Assam, 785004

My channel has been deactivated on 2feb 19 even though i have balance and select ed my pack as per trai new norms. When i called on replied given it takes 48 hrs. Same reply was given on 01 feb 19 also. On 01 feb 19 when i have asked for change of plan customer care replied that as per rule your old plan will be continue up to 18 feb 19 but on 02 feb 19 my old plan also deactivated....
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