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Airtel Complaints & Reviews

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Last updated May 29, 2024
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Airtel reviews & complaints page 629

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V
Venkat12326
from Bengaluru, Karnataka
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money deducted but no balance

Address:560079

Today morning i had used the airtel app to recharge my account which was 200rs talktime. I proceeded with the payment and the money was deducted but the balance of my account remained the same and my airtel app showed a error message saying the transaction was unsuccessful. And after that there's not even a single info about the failed transaction in the account

Can anyone help me resolving this?
Regards
Venkat...
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P
Prerna Vimania
from Delhi, Delhi
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recharge not credited to my account

I did a prepaid recharge of rs. 399 for my airtel number on 22 november'18, using my debit card.

Transaction reference[protected]

Recharge was successful.
However balance is not reflected to my account.
The amount has been debited from the account but there is not recharge credited to my airtel number as of now. Kindly look into the matter...
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B
Bharath88
from Ahmedabad, Gujarat
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airtel secure claim processing

Address:Vadodara, Gujarat, 390019
Website:www.airtel.in

I am using airtel postpaid for quite sometime, they have introduced a scheme called airtel secure to insure the mobile against accidental and liquid damage. Claiming that the user only need to pay 10% of repair charges and rest will be borne by insurance company. Paying a premium of rs100 + gst more than a year. When i've actually encountered the issue of accidental damage to mobile, the real colour of airtel secure was revealed. Submitted...
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K
Kannan Kumar Sambath Kumar
from Angamali, Kerala
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poor voice and data coverage both indoor and outdoor

Address:600116

Am residing in chennai/ porur/ ambal nagar 600116. Here airtel coverage for both data and voice is very poor both indoor and outdoor. Even the signal shows 4g. Also by 10pm to 1am this becomes more worse. I doubt airtel is cheating their customers. Am holding both prepaid and postpaid. Please address this issue asap else i may left with only option of porting....
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R
RaHul StYlo
from Gurgaon, Haryana
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debit freeze issue of airtel payment bank account

Address:Samastipur, Bihar, 848302

I registered on airtel money wallet this month however when i am trying to initiate any transfer from my account, it shows debit facility has been disabled in my account. The number is [protected]. I have submitted all valid identification documents as per kyc norms to the airtel money email id. I dont know what kind of foul play is going on, they are just trapping people to use airtel money to receive gifts in form of cash for shopping and...
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M
Md Yusuf Ansari 777
from Kolkata, West Bengal
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offer on nokia 6.1 plus

I have bought new nokia 6.1 plus from flipkart and there was an offer from airtel of getting ₹1800 cash back in the form of 36 coupons and 240gb data in the form of 20gb data per month on recharge of 199/249/448, i have done 199 recharge twice, but didn't get the cash back and extra data, i have contacted airtel customer care and they told me that i would only get cash back of ₹2000 as it is a festive offer on buying any 4g phone and...
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S
sankarc9
from Bengaluru, Karnataka
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unable to send port sms from airtel phone

Address:560037

I want to move out of my postpaid airtel connection ([protected]) due to poor connectivity and call dropping. However i am unable to send port sms to 1900. All other sms are working fine.

1- reached out to airtel store, they informed that the sms feature is active and verified everything is fine. They asked me to contact customer service 121 or 198.
2- called customer service 121, they asked to restart the phone. Tried...
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S
sanjudad
from Chennai, Tamil Nadu
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55315 call charged rs.540

Address:Bangalore, Karnataka, 560085

In my postpaid bill i was charged additional rs.540 against spl number dial 55315 which i didn't made myself. They insist, i spoke to this number for 59 mins on october 2nd. This is not a valid number and i could see so many complaints against this particular number, in this forum.

It's not one or two rupees but 540 rs. This is really absurd about airtel forcing me to pay for this after being a customer for 10 years. I don't...
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R
Rajesh kumar1987
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vemes service

They have always actuvated this service without my consent and deducted the money. I have already requested them to block this service but they have been doing it. Again i have recharged my account and the money has been deducted. I would like to complain against airtel company and want them to block this service and refund my money. Its really annoying and frustrating....
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R
rxshiv
from Mumbai, Maharashtra
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sim card registration failed - no service

Address:400080
Website:www.airtel.in

November 19-2018 - "no service" showing up on phone
November 20-2018 - spoke with airtel customer service and followed troubleshooting steps provided by them. Finally i was told to replace the sim.
Replaced sim at around 1:30pm.

From november 20-2018 till now even new sim is showing "no service"

Have called customer service about 4 -5 times after sim change and have followed all troubleshooting...
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A
abhi.singh7337
from Bengaluru, Karnataka
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10+ year old airtel number disconnected

Address:Bangalore, Karnataka, 560094

The concerned number is - [protected]

My father had been using this number for more than a decade. The same number has also been used for the aadhar verification of the whole family.
After he passed away 2 years ago, we only used the number to attend to calls and whatsapp.

Now airtel has disconnected the number without a prior notification or any warning that the number will be disconnected if not recharged.br...
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Address:Mumbai City, Maharashtra, 400088

I did a prepaid recharge of rs 199 for my brother using sbi online banking.
Transaction is successful, however the balance is not credited to his mobile number.
He also did not receive any sms.
Phone number - [protected]
Recharge was done on 20 november 2018.
Transaction reference received online - ihj0969153
Can someone tell if this recharge was processed successfully?...
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D
Derek Schooner
from New Delhi, Delhi
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new broadband connection not connected till date

I had applied for aairtel broadband connection after getting assurance from the telemarketing of airtel that i can get a connection in my area. I was assured that within 24 to 48 hours my connection will be connected. But till date connection has happened. I have phoned on the number who were calling me for connection and to whom i had given the cafe no and my id proof. But they are now picking up my phone. My tnx. No. Is [protected].
My...
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N
Naveenkumarojha
from Bengaluru, Karnataka
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safe custody of primary connection

Address:Jaipur, Rajasthan, 302039

I have been using airtel dth (2 connections) from past 4 years
Recently i have activated safe custody for my 1 connection.
And i was not informed when it is expired and the remaining balance started deducting.
It went to negative.
When i called customer care they said you have to recharge to watch on other connection also which is activated for 1 year.
Since i am not using 1 connection and other one is unused,...
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S
Subhalipu
from Bhubaneshwar, Odisha
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activation of my airtel prepaid number 8018649510.

Address:Cuttack, Odisha, 754022

Please activate my mobile prepaid number [protected]. Which i used around 7 years. Two months ago my number had deactivated and someone else having this number now. This number addresses me everywhere (Bank, friends and family relatives, facebook, whatsapp, paytm and other shopping apps). Let me have this number which had deactivated inappropriately....
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A
Ash konedana
from Vijayawada, Andhra Pradesh
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net work problem in my area, even 2g is not available... requesting tower.

Address:Guntur, Andhra Pradesh, 522616

Please provide airtel 4g tower in my area there about 200 to 500 people but there is network problem. Even phone call r not able to connect... Please provide a tower at... I complaint a lot if time but they couldn't respond.. We r facing this problem when we started using airtel network. We r using since 8 to 10 years..
Please provide a tower at...
Rajaka colony, 4th ward, chilakaluripet, guntur (Dt), andhra pradesh, india.522616....
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S
Saki01singh
from Varanasi, Uttar Pradesh
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bad and rude behaviour

Address:Lucknow, Uttar Pradesh, 226002

Today i called on customer care number they didn't listen my complaint they start shouting they were so rude.. The first one is imran and the second one is murlidhar. Imran behaviour was so bad.. It's felt like he was frustrated.. Because he was so rude i cut the call.. And the second murlidhar was also rude bt i need help so i talked him he helped but he talked in q very bad manner...
Please teach them how to talk....
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G
gauravdeopa
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barred outgoing

Address:560037

Their internet and network is worst so I kept a different number as primary outgoing and internet usage. Also I have enough balance in my Airtel number, I am making call very rarely with this number but this is my primary number for incoming calls and all messages. Now I am getting message from airtel that my outgoing calls will be barred. After talking to customer care, they are asking me recharge with minimum 35 RS in every 28days else...
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R
raju sd
from Bengaluru, Karnataka
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regards to get my old airtel sim number 9902202236

Honerble sir/mdm i am not mutthu kumar, my name is raju sd from chikmgalore dist actually i am the subscriber of the number before mutthu kumar, unfartunatly i lost my no in recyclying mode, i request at airtel office at bannergatta road, but representatives also told they r also helpless,

He used that number as post paid custmer banglore, i request him to transfer the number in my account, frist he agree after some days he...
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S
sudheer zensar
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airtel outgoing validity problem

Address:Hyderabad, Andhra Pradesh, 500072

Previously my validity was 2032. Now it shows expire date is 22 nov 2018. And the message that i have to recharge with rs. 35 to enjoy uninterrupted service.

Airtel started cheating customers.

They haven't communicated about outgoing validity plan change and notified me all of suddenly. How do i trust validity of existing plans as posted in airtel web site? Is it really fair?...
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