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Airtel Complaints & Reviews

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Last updated May 29, 2024
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Airtel reviews & complaints page 653

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D
Disisme06
from Kolkata, West Bengal
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received misbehave from customer person very badly

Address:Kolkata, West Bengal
Website:Submit complaint

I am using [protected] airtel prepaid no.. Today, 23rd october 2018 i received a customer persons call from [protected] at 2.54 pm.. Named mayuri (Doughted) as she was calling for postpaid. I was not unable to attend and told her i had traveled whole night.. She asked my other postpaid no. Which i am not bound to tell her.. After that she had behaved very badly, raw tone and spoken slangs to me
I am very disappointed that airtel appointings...
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M
mrthiru
from Puducherry, Puducherry
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removal of talk time plans

Address:Chennai, Tamil Nadu, 600116
Website:www.airtel.in

Today i learned that the talk time top up plans have been removed and i have to top up every month to keep talk time validity.

I strongly oppose such decision as i am using basic model and i have same basic feature phones for my parents and i only top up them when their talk times are used, this may take sometime 1 month or 2 month or 3 month. For me also its same.

The plans you brought now are headache and i...
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A
AR - Ilayaraja rasigan
from Chennai, Tamil Nadu
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very bad behaviour

Address:600097

[protected] am - 10:30 am

As my airtel sim blocked & asked for puc code, contacted airtel customer code and they asked me to visit store room. Went to the store room this morning, every customer was approaching executives, i also. And then they asked me to get the token and sit and wait. They called out token no.1 & 2. I was waiting for my turn. Many customer did not get the token, they directly approached the executives...
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K
Kumaresan Rathanavel
from Perundurai, Tamil Nadu
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illegal deduction of rs.75/- from my balance for undemanded hot chilles

To day I got a message from Airtel that Rs.75/- was deducted from my account for activation of HOT CHILLES. I deactivated it by SMS. But the amount Rs.75/- was not refunded.Offering value added services without demand from the customers is an offence. this type of pick pocketing from customers should legally be checked by authorities concerned....
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R
Rinkoo Sharma
from Gurgaon, Haryana
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non activation of my mob 9711997585

Address:121004

Dear sir,

My mobile no. [protected] has been ported out from vodafone yesterday at 11: 30 pm and till now that number is not activated from airtel. I have called you again and again to your customer care but i always replied that your verification is pending and wait for one hour but they did not define that what kind of verification is pending, i have already verified by your customer care.

I have spent more...
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D
deeps4chill
from Chennai, Tamil Nadu
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customer service, handled by goons, disrespectful.

Address:Chennai, Tamil Nadu, 600099

I have an airtel broadband connect for which i have failed to pay the bill for 2 months, as our family has been in an accident. With all the chaos in hand, we have missed paying the bill. For which the connection was removed, on top of that a lady from airtel called us threatened that she will be sending people over to our house and also accused us of cheating, if she had checked our airtel bill records, we have over 6 connections for over...
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R
Rakesh Kachhi
from Nashik, Maharashtra
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new sim card 1

Address:Mumbai City, Maharashtra, 421306

To,

Airtel service team

Sub: issue of duplicate sim:

Hi team,

This is to inform you that i am rakesh kachhi having airtel postpaid connection no - [protected] with family plan no. [protected]. I have lost my mobile on 16/10/2018 therefore i want to request duplicate sim. Kindly issue a duplicate prepaid sim card as soon as possible.

Thanks & regards
Rakesh kachhi...
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E
epsanthosh
from Mysore, Karnataka
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request to reactivate my number.

Address:560036

Hi, this is santhosh my contact number is [protected]. Its got disconnected today by 11.45 when i call customer care they told me there was a call from my number to ndnc number as per my knowledge i do not call such unknown number.

And i am facing too much of service issue when i call customer care i will not get a proper response your customer care people will say to visit nearest airtel out let and also when i visit the nearest...
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B
banerjee.alpana
from Delhi, Delhi
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resolution to numbers barred under ndnc

Address:New Delhi, Delhi

Airtel decided to bar my numbers based on a purported complaint about dnd violation. Without any warning or information.
Now, when i have been following up on this with their ndnc team, they cannot seem to move beyond "share a documented evidence that the complainant registered his/her number to receive such communication". The problem is that we do not know who the complainant is, or what his/her number is. That information is not...
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A
Ajay Borgikar
from Bengaluru, Karnataka
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my airtel app deducted amount twice

Address:560078

I tried to recharge my mobile using my airtel app for the amount 558, while doing this without any intimation and notification they have deducted the amount two times which is rs 1116,

I tried to call airtel but you know how difficult it is to get connected after doing all ivr drama they disconnected my calls

I got a message stating that they will refund the amount in 7 working days, what!!! 7 working days are...
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A
ayswarjya009
from Kolkata, West Bengal
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unauthorized charges for bhakti sagar portrait

Address:Kolkata, West Bengal, 700135

Airtel — wrong deduction of rs.20 for bhakti sagar portrait
Mob : [protected]
Today's received a sms that 20₹ deducted from my airtel mobile a/c. [protected]

Balance deducted without my permission, i dont know whether service of bhaktisagar portrait has been started on my airtel no or not. Without any request and deducted rs.20 from my account balance. Please stop service and return my balance as i have not...
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T
Trupti Badiyal
from Mumbai, Maharashtra
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customer care.. kajol

Address:400101
Website:Customer care way of behavior

Hello
I recently got ported to your company airtel... After receiving call from your customer care.. At that time. They were kind and humble to talk.
On same name we have 3 numbers.. Bill was paid for two numbers.. As we received receipt of those two numbers...
Some 4days back i received call from your customer care number is kajal.. As am busy in the morning.. I asked her.. Is it urgent to talk or we will talk later,...
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My airtel phone no [protected] of state himachal pradesh pl stop and credit my balance back to my airtel sim account for self activation of inlogic games and gen x games without my permission and request.
This is very poor service of airtel for me being a regular customer for the last 12 years.
Pl resolve it i shall be very thankful to you for this great act of kindness....
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K
Keshav122
from Delhi, Delhi
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trai regarding a mobile number unbarred by bharti airtel

Address:Gurgaon, Haryana, 122001

Respected sir,

To whomever it may concern, i am keshav having a airtel prepaid number [[protected]] using it form past 8 years.

Recently i have been facing problem is that my sim number has been barred by trai, because of this my number has been suspended temperorly by airtel.

The reason for barring my number is not valid reason. My [protected] number is only for personal use i have never done any...
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S
Sandhiya21
from Chennai, Tamil Nadu
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my 4g sim is not working

Am using airtel 4g sim, suddenly the sim is not working from 10/22/2018 without any intimation. It got disconnected when am using itself.

Restarted phone several times, changed sim slot, tried it in another phone, tried stopping other services like wifi. All of no use.
All this without any intimation from airtel. I was about to receive important calls and messages on this number. Lost peace of mind due to this carelesness.br...
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K
Krishna Consciousness
from Bhubaneshwar, Odisha
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#airtel payment bank amount was deducted or hacked

Address:Khordha, Odisha, 751001

Dear Airtel Payment Bank,

A fake call to my Number [protected] from #airtel payment bank withdraws my balance.

The Money transferred to Jibgali Gandyia [protected].

I Got call from this number [protected]. He said you need to upgrade your wallet and said open the App.

After I open the APP immediately got a message that Money was transferred to Jibgali Gandyia [protected]. Transaction...
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Address:Bangalore, Karnataka, 560035

I have submitted form (Converting post paid to prepaid) in the air store room in the surjapura raod on 28th september, then i have not received any call from airtel, then again i visited same store on 13th october and enquired about status, they said your forms were uploaded already, pay outstanding amount now, it will be converted in 24hours. I paid outstanding out, and received message saying it will converted in 24hours, nothing happened,...
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T
T.N Prabhakar
from Muzaffarpur, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

charged for valuepack

Address:Nalanda, Bihar, 803118

My balance deducted for ValuePack but i did't purchase anything . I got this message Thanks for using ValuePack .you have been charged Rs 20.0 from your airtel Mobile account.For more services, call 56789.This is an unethical behaviour they are doing.who is in the world gonna purchase their value added services .Last month they charged Rs 60 for gaming services .i have an android phone i can install different types of games and then play...
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K
keshav2640
from Khawhai, Mizoram
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airtel secure iphone x

Address:Dimapur, Nagaland, 797112

I had claimed my airtel secure claim on 24th august 2018, my claim was turned down on 18th september on the basis that i was not able to submit documents by 21 days after informing about the claim but the issue is that i had submitted the documents and also that i had tried to contact them regarding it but i was too busy in work as i was out of station and also that the connectivity here was poor. I am immensely disheartened with the insurance...
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L
Leena Shiju
from Ferokh, Kerala
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regarding my bill plan

Address:682302

My no is [protected] my current bill plan is 199 and1gb data for one month after 1 gb it will cut off automatically since i was not here iam not using this but the bill paying so iam not able to check the plan but this month i check why my mobile charge is so high so i check the plan it is 349 plan when i call customer care that lady said i change it in feburary no idea please do the need ful i need my earlier plan otherwise i has to change...
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