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Airtel Complaints & Reviews

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Last updated May 29, 2024
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Airtel reviews & complaints page 659

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K
KaushikDeka
from Barpeta Road, Assam
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balance deduction without consent

Address:Kamrup Metropolitan, Assam, 781040

Eros now service has been activated on my mobile number without my consent and i have been charged rs 49 for 15 days, leaving nothing in my balance
I did not subscribe for such services and i don't understand why it was activated
I want my balance to be refunded back immediately. Now this is not the first time, it has happened to me many times and that time it was a different service, i want a refund for this money as well,...
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Vinod0812
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balance getting reduced wrongly

Address:Bangalore, Karnataka, 560061

I have submitted complaints with respect to balance getting reduced wrongly about a month ago. Till now there is absolutely no response from customer care. I been recharging my airtel prepaid number. But the balance is reducing even though no calls are made. I recharged with 200 rs. But balance shows 2 rs. Please cancel if any pack is activated unintentionally. I had raised this issue preciously as well, however i was told that i have used...
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brshah26
from Mumbai, Maharashtra
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airtel secure sr# 88079906 and 3605864

Address:Thane, Maharashtra, 400607
Website:www.airtel.in/airtel-secure

My wife is a subscriber of airtel for a few years (I don't know the exact number of years). She has subscribed to "myplan_infinity 1199_r" which entitles her for "airtel secure" service that covers customer's mobile handset against any liquid or accidental damage.

On 3/october/2018, my wife met with a small accident at home itself and broke back glass of her mobile. We raised a case (Sr # 3605864) in airtel secure for the repair...
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I received a message today stating that starstruck service has been renewed and being charged 35rs for 7 days. When at the first place this service i have never opted. I have recently moved from postpaid to prepaid and i never subscribed to any of these service. I want my money refunded and going forward i should not charged for the service that i never opted for....
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S
sahilkapur21
from Nellore, Andhra Pradesh
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no network after porting postpaid airtel number

Address:New Delhi, Delhi, 110065

I had applied for porting my airtel postpaid no. [protected] on 9 october 2018. Today morning at 2am i got a message that my number has been ported. I inserted my new sim at 7:15am today morning. It is now 1:12pm as i am writing this complaint and still there is no network. I have called customer care about 8 times and everytime they ask me to wait for longer as my number is already active. But there is no network. I cannot even visit a customer...
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N
neerajmisra2410
from Delhi, Delhi
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airtel prepaid services activated without my permission

Address:208025

Airtel activated value added services of gaanakhazana and halocell games
Without my permission and deducted rs.90 and rs. 35 respectively from my main balance on dated 13.10.2017 saturday. I had never requested for any such service. Photos for services activation has been attached for referance. Arrange to get refund in my talktime main balance.
Neeraj misra
Email : [protected]@gmail.com...
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S
sohansarthak
from Mumbai, Maharashtra
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not receiving incoming calls, sms and also no outgoing sms for 9726124433

Address:Ahmedabad, Gujarat

Hello,
I am facing the issue of not receiving any incoming calls from 07/10/2018. Whenever anyone is calling its saying invalid no. Whereas outgoing call is working. Incoming and outgoing sms not working. I have registered a compalint with airtel bu its been 7 days stiil there is no resolution

Kindly help me out.

Reference no. 31-[protected]
Reference no. 31-[protected]

Regardsbr...
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C
ca1995
from Morena, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unknown deduction of balance for the services that i haven't activated.

Many unknown services has been activating automatically in my no. And i used to stop those services by sending stop to 155223. Despite all that, after some time a new service gets activated automatically and again balance deduction. Recently one more service has been activated automatically and i haven't deactivated it. I want full refund of all those services which are activated automatically and make sure that these services don't activate...
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S
sgags26
from Basi, Punjab
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my phone number

Address:Chandigarh, Punjab, 160011

Hey,
This is to inform you that i am a loyal customer with the airtel from past 6 years. On 11th october 2018 evening, my number automatically went on to no service mode. After contacting airtel multiple times on customer care and in store, they are saying that my number was not on network ever. I 've this number with banks and multiple social media accounts. Also, i am loosing my business as i am not able to contact people and people...
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K
Kavita Ojha
from Delhi, Delhi
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pathetic connectivity

Pathetic connectivity, be it voice or data. Ads claim to have 4g connectivity even in the remotest of the places, however even in cp which the heart of the capital (Delhi), the connectivity is ‘zero’. I would rate in ‘negative’ if the same was available on the rating scale. *pathetic* network!! Airtel - please stop focusing on advertisements and focus on your core functionality for which you are in the market. For me, as a customer...
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S
sn1953
from Lucknow, Uttar Pradesh
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value added services started by company without consent of consumer

Address:Varanasi, Uttar Pradesh, 221106

I am 65 year old pensioner and using airtel mobile number (I. E [protected]) from past 15 days but last 2 or 3 weeks company imposing value added services at me without taking my consent and regularly deducting my account balance. It is not the first time that the company did this to me it's been done by the company regular basis. It's my request to kindly look into this matter and get me refund my amount which was deducted from my account.br...
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C
Chapter
from Darbhanga, Bihar
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deduction of rupees 20 from my airtel account balance.

Today's received a sms that 20₹ deducted from my airtel mobile a/c at 2:12 am.

Balance deducted without my permission, i dont know whether service of bhaktisagar portrait has been started on my airtel no or not. Without any request and deducted rs.20 from my account balance. Please stop service and return my balance as i have not requested for this service....
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A
Abhishek Tanwar
from Noida, Uttar Pradesh
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higher postpaid bill

Address:201014

I have opted for rs. 499 postpaid plan and in the first month the bill is at around rs 500, but from second month onwards they are increasing the billing amount every month without any clarification and it had reached at rs.900. Most of the time i use wi fi connection and hardly use my mobile data.
I need to know how they calculate the billing amount and my detailed transactions history including everything.
And in case if there...
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A
adjamal86
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any incoming call not received

Hello Sir I have Airtel prepaid number work in Saudi Arabia but incoming calls is not working my family and friends hi call my number but go call every month my bleace Rs99 Curt can you check my number wot problem and please activate fully international roaming my number is [protected] my name. Ahmad Ansari

Thanks you...
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venki3574
from Hyderabad, Telangana
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received less balance than mentioned

Address:Ranga Reddy, Andhra Pradesh, 500092

Today[protected] i have recharged r100 which was mentioned in airtel app as fun talk time where as after recharge i have received only r81.76 balance.
This looks to me as kind of cheating practice. Being a reputed service provider how are suppose to cheat customers.

Details
Mobile no. [protected]
Date:[protected], 9:39 am
Trans id[protected]...
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Address:683514

Sir,
I had charged my mobile for rs 448 today for which i received a message saying service has been initiated and the txn id for ref[protected]. My account balance says rs 18 only. I tried to use the net services that too did not work. Could you please do the needful. This is the second time i am facing such an issue again.. Hope in future this would not be repeated.
Regards
Reeja suresh....
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D
Dom@son
from Mumbai, Maharashtra
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internet problem

My network work normally and then suddenly gone and the net was close. And the 4g network didn't work in 5 to 6 days and downloading speed is low too. And sometime the call is disconnect while calling. The range is show here but the network is still didn't work. There is problem also on downloading the downloading speed is 100 to 200 kbps speed so plzz solve this problem soon as soon possible...
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P
pandeeswaran s
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

very bad service and not able to use my internet pack

Address:626117

Dear sir/madam,

This is pandeeswaran, my no:[protected] (Airtel connection),
Compliant:1
Actually i am working in aborad so i using number as a post paid plan, actually i put my plan as rs.199+ international roaming pack-rs.149. But last month suddenly airtel provider change my plan from 199 to 299 without any inform. Suddenly i noticed in service provider application (Airtel my app). After that i complaint...
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P
Popeye Sharma Rajeev
from Dharmsala, Himachal Pradesh
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not using data 4g in shimla

Address:Shimla, Himachal Pradesh, 171009

Sir my self tikkam sharma work at srijan bhog company private limited bcs new shimla sir i will using 2g and 3g network 4g is not working properly in this area sir main room k andr please bilkul bhi net browsing nhi kr pata hu bhut poor service h aapki sir network to thik thak hota h lekin net chalta hi nhi h please sir koi help kro...

Your sincerely customer
Thank you
Tikkam...
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D
Don balu
from Chengalpattu, Tamil Nadu
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payment not refund

Dear team
I have made airtel online prepaid recharge on 26 sep 2018 (Mob. No; [protected]) amount got detucted from axis bank payment successfully. Money detucted from my axis bank
But from airtel side they said money not reached them and the transaction has failed. I have not recived any refund to my bank after that request your help

I just want to resolve this issue as soon as possible or else i will change...
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