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Airtel Complaints & Reviews

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Last updated May 29, 2024
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Airtel reviews & complaints page 792

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S
simranjeet15
from Delhi, Delhi
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recharge unsuccessful but amount deducted from my 2 debit cards

Address:New Delhi, Delhi, 110015

I have recharged my mobile number [protected] through 2 different debit cards for rs. 249 for 2 times on 13th may 2018 and one on 17th may 2018 for rs 249.
The amount was deducted from my bank account but recharge was not successful and the amount has not been refunded yet.
Please see to it and refund my amount as soon as possible.

Regards
Simran...
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Address:560008

Issue
*
My airtel broadband loses connection everyday for few minutes. Most of the times during prime time (Morning around 9 am). As an example, on may 21, it was down for few minutes at 11:34 am, 11:41 am, 8:50 pm, and 9:28 pm.

Complained and they promise a time wherein they never turn up. Escalated to appellate team in airtel per their customer care recommendation. I do not see any ownership and no updates if...
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Address:New Delhi, Delhi, 110014
Website:airtel.in

I have been using airtel connection since 2003.
I have a balance of 900+ in my acct, but some how not able to use it to recharge for 448 offer package.

I tried to recharge the offer options (448, 499, 199, etc) using my account balance today, but was not successful in doing the same. It said there is a technical error and to contact customer care.
I approached the customer care and they informed me that due to...
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N
nandasit
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unnecessarily recharged my account again when I have validity

Address:600116
Website:airtel.in

I ported my mobile number from jio to airtel because of poor network connectivity on jio. When i applied for porting, they charged me 229rs. For recharge. My number was ported and i replaced my jio sim with airtel sim saying no balance and i am unable to make calls. I am supposed to make important calls, so recharged my connection for 449rs to make calls at 8am. Customer care knows that i have validity for 449rs. By knowing it, they recharged...
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D
Dr Tajahmed Dongargaon
from Bilasipara, Assam
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airtel broadband connection inconvenience

Address:590016
Website:www.airtel.in

Dr. Tajahmed n dongargaon
Plot number 2209, cts no - 7410, sector no -9, mm extension
Mahanteshnagar, belgaum, karnataka
Contact details: [protected]

User id –[protected]_kk
Telephone number – [protected]
Relationship number – [protected]
Registered alt no - [protected]
Registered email id: dr. [protected]@gmail.com

Brief regarding the inconvenience and negligence:br...
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R
Rovin motors
from Pune, Maharashtra
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airtel router no. 8530051357

Address:Nashik, Maharashtra, 422003

As per advise of your sales representative, we have purchased wi-fi router and sim card no. [protected] - relation ship no. [protected] in the month of feb. 2018. We have paid for 6 months also.

Upto april 18 we have no problem for the wi-fi connection. From may 2018 we are facing problem for the net work. From last 10 days we are not receiving the net work. On [protected]. We have complained various times. We are receiving calls...
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K
ku1d33p
from Sikar, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refunding new broadband connection

Address:Chennai, Tamil Nadu, 600073
Website:www.airtel.in/broadband/chennai

Hi team,

I took airtel broadband connection on 14th may 2018 and i was promised that my connection will be installed the very next day and to do that they asked me to make the payment immediately. The sales person even called me 4 times to make the payment.

I made the payment immediately, but due to the delay of their installation i had to cancel the connection. I've mailed them so many times regarding canceling...
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C
csrujanreddy
from Bengaluru, Karnataka
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glamour zone service activated without my permission

Address:560008

I wonder how glamourzone service got activated on my mobile and they charged me rs. 35/week for 3 weeks. It was may 8th when the service got automatically activated. Later it is getting renewed automatically without my permission. I never reactivated it either. I am not even able to speak to the customer service executive since the number is unknown.

This is totally fraud. How could they even activate a service and charge without...
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S
Sirushti De
from Kodungallur, Kerala
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wow the best network in "not helping customer in right way"

Address:Chennai, Tamil Nadu, 600032

I accept that airtel is the best provider among all and including customer support also... They are doing good and following up : (

But it's a waste of our time...

I am following them more than 30 days.. And didn't get any positive solution for me now...

The mail i sent to airtel cc ":

Dear airtel

I purchased my samsung s9+ on airtel store and the date of delivery...
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G
GASR
from Delhi, Delhi
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mobile network & broadband connection

Address:201304

We are getting sick of airtel issues, and its a kind of mental harassment struggling with your customer care & ppl who visit at home for rectification.

If the company do not have trained persons then how can you send ppl at home to create a chaos?

Its really unprofessional behaviour of airtel & unacceptable at all.

Past few months every now & then we are facing challenges with airtel either in...
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L
lakme_10
from Bengaluru, Karnataka
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shifting the connection not done as request raised on 4th may

Address:560066

Hi team,

I have requested for connection transfer from my old address to my new address on 4th may and i am still waiting.

I have called customer service more than 8 times as of yesterday and also to couple of senior executives, my request status is still in progress.

I am not sure if even writing a complaint would help and also not sure how many more required here to get this request completed???br...
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T
tirupath
from Bengaluru, Karnataka
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all lines are busy

Address:Hyderabad, Andhra Pradesh, 500072

I am using airtel service from more than 4 years. From last 2 weeks, the outgoing calls are getting terminated with a voice message "all lines are currently busy" and calls are getting connected a 10 trials. This is annoying and wasting a lot of time. Airtel is went down to worst telecom service in india. It is a nightmare to get connected to their customer for any help....
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S
Soujanya Singireddy
from Vijayawada, Andhra Pradesh
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airtel broadband and fixed lines

Sir/ madam, we had paid the full yearly plan of amount 9140 rs but the customer service is not good again there r sending top up balance message but there did not told about top up rupees 116 rs everey month to pay why should we pay i pay the top up balance total 813 and they disconnected the internet and phone calls. From past 2years we r using airtel but this year it is too bad other wise we will disconnect the airtel boardband and return...
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Address:Jalandhar, Punjab, 144411

I am using two airtel numbers, one from 2 yrs and one from 1 year. Though i am a 4g customer i get a maximum data speed of 1.5 mbps that too at late night which results in poor downloading speed. most part of my data pack is wasted accordingly.Coming to calls, everytime i call someone either it does not connect or if connects, nothing is hearable in the first call. Again i need to call nd talk. I have tried many modes of complaints but it...
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M
MOHAN NIPHADKAR
from Savantvadi, Maharashtra
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auto renewal subscription not getting unsubscribed

Address:Ahmednagar, Maharashtra, 414003

My Airtel mobile number was subscribed for 150 MB monthly plan for ₹ 29/- when it was subscribed for the first time.
When It was understood that it was the auto renewal plan, I had contacted the customer care executive to stop the plan.
He gave me a USSD code for deactivating the service. I had received the SMS regarding unsubscribed from this service.
But the next month I saw deduction from
my balance for the...
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A
ANARAYANA SRIRAMAN
from Chennai, Tamil Nadu
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value added service deduction without my request

My Airtel mobile [protected]. I am aged 84 years. I recharged my mobile for 200 rupees at 5.05 pm on[protected], I received a message saying mobile has been recharged for 200rs and the balance is 200rs. But suddenly some vas ie. video parlor service miniplex service etc renewed without my request and my 200rs gone. As an aged person what can I do?
Kindly reimburse those amount

V.GURUMURTHI...
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R
Rajanmahotra
from Srinagar, Jammu and Kashmir
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network issue & calls

Address:190001

Dear sir/Madam,
I am making complaint to the Airtel network team via Customer care and other means. I am Post paid customer of Airtel but Airtel only loots customers, donot provide better services. Airtel 4G is for only name, first network strength is very weak, if at all it comes good the speed works like 2G.

Airtel only harasses users, Airtel thugs people and loot their money....
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G
GIRINARAYANAN R
from Chennai, Tamil Nadu
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postpaid network issue and upgrade work

Address:Erode, Tamil Nadu, 638455
Website:airtel.co.in

HI Team,

I have raised complaint against airtel to the customer care about my postpaid number [protected] like we were not able to use the proper network speed and told them network in the area is not working and it is giving me only less than 1 mbps speed.

They had replied me after checking the backend that in my area nw upgrade work is going on so you have to wait till june or july eom to get the proper speed...
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D
Deba Prasad Chakraborty
from Kolkata, West Bengal
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fraud case about sim

I Deba Prasad Chakraborty, my all three numbers [protected], [protected] and [protected] had been portabled from Aircel ti Airtel on 17 and 24 Mar 2018 and new sim recharged with Rs. 179 (178 + 1) the retailer told 1st month all calls free and next 2 months all calls 30 paisa/ Min, and same msg had been received in all three numbers. But after 56 days they started cutting 2 paisa/1 Sec i.e. normal charge. Now my question is that after giving...
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G
Gurmeetaid
from New Delhi, Delhi
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delay in shifting of broadband connection

I am your permanent customer since last 10 years & is facing rude behaviour from your cc staff. I had made a request on 13/5/18 for shifting of my broadband connection from delhi to noida with landline no.[protected].
I was told by cc staff that it will take 3 to 5 days & on thursday i received a call that we are coming for fitting the lines. As it was very unexpected but then only i tried to reach home at the fixed time. Due to...
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