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Airtel Complaints & Reviews

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Last updated May 29, 2024
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Airtel reviews & complaints page 797

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R
Rohit Aswal
from Gurgaon, Haryana
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balance deducted despite unlimited calls plan

Address:New Delhi, Delhi, 110094

Hi, on 16 may my 10 rs were deducted and next day 2.5 rs were deducted from my account (Mob no. -[protected]) and i have been told by customer care executive that i called the number [protected] (Which is chargeable as told by customer care). While in my current pack (Rs 149) there are unlimited local, std and roaming calls and 1 gb/day for 28 days.
I have few queries:
1. While i have unlimited free calls why i am charged at...
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Address:570017

My airtel postpaid bill for the period:
11-march-2018 to 10-april 2018 : bill no:[protected]
11-apr-2018 to 10-may-2018 : bill no:[protected]

It is showing as i have send international sms
To the number: [protected], 25 times in april and 91 times in may.

April month they have charged for 26 sms @ the rate 5/msg which comes to : 130.00 =tax
May month they have charged for 91 sms...
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J
Jeevadarsan Priyadarsanan
from Ernakulam, Kerala
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value added service whatsmob

Address:Thiruvananthapuram, Kerala, 695011

With out my convent airtel has deducted rs.150 from my prepaid account from my cell no.[protected] in the name of providing me a value added service called whatsmob. This amount was taken from my account at 3.55 am while i was sleeping.
I am providing you the sms as proof :-

Whatsmob service has been activated @ rs150.0 for 30day (S). Txn id n[protected], 18may18 03:55. Service will be renewed after validity expiry. To...
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N
Nadesh018
from Thiruvananthapuram, Kerala
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airtel videopind activated without my approval

Address:629001

Airtel activated some service called videopindw and started charging 30rs per week.

I realized it couple of weeks later and tried to deactivate it immediately but no luck with that.

I tried to check this with airtel executives in customer service desk who says they have no idea what this means.

Airtel, stop doing this & revert my money back…...
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D
Diveshvs
from Bengaluru, Karnataka
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regarding payment success but recharge not received

Hi,
I want to recharge a postpaid number of [protected] of Rs 500 which is registered on name of Jignesh Thakkar, but I have recharged a wrong number [protected] which is prepaid as i have talked to operator of that number.I have recharged through my paytm number i.e [protected] and selected as postpaid and after successful recharge that recharge is not received by that operator. Also I have talked to paytm customer care and i got a...
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Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.airtel.in

After numerous calls & conversations with the relevant team & up to multiple levels of managers, i didn't hear anything from anyone till date. This is pathetic and pitieous from airtel. Haven't encountered such a situation in last 5 years of relationship.

There are vague internet charges posted in my bill. Unfortunately, i realized that airtel customer services are more focused at fleecing customer than providing services....
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S
Sashi Dhar Reddy
from Ernakulam, Kerala
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4g service n voice service problem

Address:Hyderabad, Andhra Pradesh, 500074
Website:Airtel

How you decided Indian fastest network is Airtel!!! I am from Hyderabad LB nagar rocktown colony, Come to my location how we are struggling with Airtel. I was many times contacted the customer care they didn't respond. Let me when your service is going to improving?? Otherwise we use to Port into jio. At least voice calls also no clarity in voice. We are getting 2g network from 2 months!!we didn't getting 4g service...
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M
Moneyogi
from Mumbai, Maharashtra
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duplicate sim fraud

Address:New Delhi, Delhi

Hi

I received a call from someone pausing as Airtel customer care on account of KYC updation of my SIM. I was told that my SIM will be deactivated with effect from 16th May 2018, hence I needed to give a SIM change request. I was asked to send a particular message to 121, which I did. Subsequently i received another message for which I was told to press 1, which also I did. Post that I went to your Gallery in Powai, Mumbai....
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S
samridh203
from Mumbai, Maharashtra
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inefficient data pack

I have the rs. 448 pack on my phone. It has validity up to 82 days. The calling is fine. But i have a problem with the data service. After the initial 50 or 60 days, the daily speed of 4g goes down substantially. The signals are shown and the bar is always full with 4g written on the side but the speed isn't there at all. This isn't the first time it's happening. After 50 days, it seems like you limit the usage of data. Please get back to...
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T
Turangan Devnath
from Barpeta Road, Assam
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area network

Address:Dibrugarh, Assam

Worst.. Unstable 3g n 4g network.. Sometimes can't even make a call.. You guys claiming your network to be the fastest network of india, i don't know on the basis of what. And it's not that am staying in a cave or something or the only victim so that it's obvious of you people not to cover up. I think you should pay a bit attention to the matter asap.. Otherwise we must port our connection to other network provider as per our benefit..br...
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S
Sam Katyal
from Delhi, Delhi
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misbehaving

Address:New Delhi, Delhi, 110085

Rohini sector 4 airtel store staff is misbehaviour they don't know how to talk with customer please change the staff m permanent customer to airtel from last 15 years I have 8 number with it compony my simply work was post paid to prepaid but for that I was came to store 6 time
1st time they said before there month we can not do it's ok
2nd time and 3 time soft ware is not working after than u are late our time is 7 o clock...
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D
D G Johnson
from Chennai, Tamil Nadu
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my fixed landline & broadband connection deactivation request made

Hello,
I called customer services on april 09, 2018 and requested that i needed to deactivate my broadband connection, since i was not getting proper connection, the supervisor confirmed with me that my connection will be deactivated in a week’s time, however i’m still keep receiving charges for services that are not been used, how do you expect me to pay for services that is not in use, when i requested for deactivation why hasn’t...
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M
from Kolkata, West Bengal
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balance deduction even all call are free

Address:Kolkata, West Bengal, 700016
Website:www.airtel.com

I have recharged Airtel Rs149=Unlimited Local, STD and Roaming calls with 100 SMS/day along with 1GB/day data for 28 days.
After that i called a local help line number and i got charged Rs34 @ Re1/mint but i called the same No. with Jio and charged nothing.
So what is the meaning for unlimited call which is giving by Airtel even though they are charging....
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A
ankit5057
from Samastipur, Bihar
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issue of worst network

Address:Patna, Bihar, 800001

He worst network i never seen before is your. Voice not coming clear, if i call to any number its not possible to connect in 1st time. I had called to many times to the customer care to solve my problem but they always says, there is some technical issue i cant pen down your complain right now. Its not a issue of an individual area, its problem of all bihar.

Solve it issue as soon as possible. Or sell your company if you can'nt...
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S
swaraj3y23cdc
from Bengaluru, Karnataka
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transaction successful but recharge not received.

Hello,
I had done a recharge for dth account number: [protected] via paytm. The recharge was for rs. 3251. And the operator reference number is [protected]. The recharge is not show even today and the recharge last day is 18/05/2018. Kindly look into this matter. I would like to get refund back to my paytm account. Please reach to my number which i have mentioned below.

Yours thankfully,
Vibhor jain
[protected]...
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R
r471
from Bengaluru, Karnataka
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wrong deduction of rs 50 on a/c of some super store service

Today i received sms from airtel of deduction of rs 50 from my balance against some service
Super store which i have not opted for nor i know what it is.
Tried to contact on 198 but there is no option given fora talk with customer service staff.
Tried their feed back form but after filling it, it does not get submitted.
Airtel must apolise and credit back amount....
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Address:New Delhi, Delhi, 110058

My fixed line number is[protected] which was asked for a connection in january this year. Due to alot of issues and less signals, i made a request for disconnection in february itself. Your agents are least bothered with their customer’s satisfaction and even talk rudely. After a long talk on call, they say that the other department will make a call in 24 hours and the same department calls again. Am i liable to take all the calls now....
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A
Anshio
from Suchindram, Tamil Nadu
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network issue past 1 year

Address:629161

Hello sir / madam,
I am anshio from tamilnadu, kanyakumari dist,
This is my number : [protected]
We are facing a lot of problems with this air tell network. I have postpaid connection in air tell my bill in a month rs. 412/-.in our area full network issue from last year onwards. I raise the compliant to customer care on last year nov 2017 but still my problem was not yet resolved. According to my plan in a month 20gb...
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N
Neeli72
from Gurgaon, Haryana
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auto renewal of data roaming pack

Address:122002

I have asked for only one day of data roaming pack while in hongkong - 649/ - and after that i have not used any data at all or asked for second day of data pack.

Now i am "automatically charged" for 4 days??? Why?? If it is auto renewal why not charge me endlessly till kingdom come? Who will arbitrarily decide when to start and stop a pack on my phone?? - just a damn scam to cheat people and i have repeatedly complained and...
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S
Sutirtha Mondal
from Kolkata, West Bengal
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reg: wrongly money deducted from account

Address:Kolkata, West Bengal, 700047

Dear Sir,

My name is Sutirtha Mondal and my phone no is [protected]. Today Airtel has deducted five (5) rupees from my account, I don't know why? When I am trying to connect with customer, they will not accepted my call! That's why I am trying to connecting to you.

Please let me know why the money was deducted form my account....
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