Airtel Complaints & Reviews

I am unable to recharge my airtel prepaid mobile number [protected] for the past 48 hours. I had got my number changed from postpaid to prepaid about 3 months back. Now i am unable to recharge my number via any means be it airtel app, airtel website, paytm, airtel store, freecharge. I have called customer care but they are not ready to raise a complaint and are consistently saying that there is no issue from their end....

I took airtel broadband connection which includes amazon prime subscription free for one year. I took the plan on 3rd may-2018 and paid three months subscription fee of rs 4068. Later sales executive told while collecting documents it will be activated once broadband is fixed. Broadband fixed on 5th may-2018. But till 8th may-2018 amazon prime account and land line is not activated....

I took new mobile for which only nano sim works. Visited airtel store in jayanagar, opp. Ragigudda arch road yesterday and got the new nano sim linked to my number and when checked the people over there said it will be activated in 4 hrs time. This was done around 7.30 p. M till now i. E. Next day 11.44 a. M sim not activated. When checked with customer care, they are asking to visit the store again. As i am working unable to visit the store...

I have been with airtel from last 10 years. But never faced this kind of problem.
Whatsmob service got activated on my airtel no. On 30th april with msg "txn id n[protected], 30apr18 10:34. Service will be renewed after validity expiry."
They deducted rs.75 for 15 days service from my balance without my knowledge. How they can take our balance without our consent.
I would like to get my balance back....

Its been 8 month when i port my reliance number to airtel from then till i find airtel to be the worst in providing services to their customers. Please review your services especially as on both of my number it always says "is route ki sabhi line byasth hai". Never my call is connected in first attempt it always takes 10-20 time to connect to a call to anybody......

Hi,

I have been raising daily request to get airtel dth installed at my new location.
Its been 4 days first request i raised on 5th may 2018. Daily visit of technician is being scheduled once in morning 9 to 10 and in evening 7 to 8, till now nobody has come. Customer care executive has assured me it would be done today, these kind of assurance i am getting daily.

Daily i am calling 3 to 4 time to customer...

I have been notified that there is an outstanding of rs. 1720.07 due on 21.05.2018, against my bill dated 03.05.2018 for my mobile no.[protected].
My current plan is infinity family plan - rs.799 with 9 packs effective 16.04.2018.
Now i received a bill dated 13.05.2018 for the period 02.04.18 to 01.05.18. For rs. 1720.07 due on 21.05.2018.
1. Please clarify whether i am still billed for my old plan.
2. Kindly mail...

I am being charged for calling 1860 series numbers in-spite of having a unlimited local and std calling plan.

On reaching out to airtel i was told that these are special numbers and you will be charged inspite of having a unlimited calling plan.

Email from airtel below -

Dear ashwini sukhwani,

Greetings from airtel!

This is in reference to your email regarding balance...

I have an app of airtel payment bank in which my rs. 1000/- has been blocked due to debit transaction are not allowed. I complained to customer care to solve the problem and customer care instruct to me for sending signed photo & address proof id. I do not understand why they are asking these details again even after my successful kyc. Please take needful action against the company....

I have to go a bit in past to explain the issue..
I opted for 3 months safe custody for my number with airtel for 150 rs with an addition of rs 50 for any additional month on 26 july 2017. I requested for deactivation of my safe custody on 19 th november through email which was well bbeyond 90 days.. Airtel never bothered to contact me for extention on anything.. They did not even disconnect my number and my mobile was back in service...

I have ported my number from aircel to airtel. But there is no signal in that sim and my old number has stopped already. I am loosing my business calls and i am going to consumer forum against it.
This is such a bad service for users like us. We wholly depend on our phone.

Your associates keep bugging us about your plans and finally when we try it we have to face this. I urge you to start my number immediately...

Dear team,

I am using airtel prepaid number since 6 years and past 3 years i’m having minimum balance of 100 rupees and using as international roaming service as i relocate to dubai just to keep my sim active. I’m regularly getting sms in span of 2 months to recharge as i have not used my sim which i’m recharging every month amount between 30 to 40 rupees.

Past 5 months my balance automatically deducted...

I am facing issue like network busy and unable to call. It is so irritated because of continuously having.
Whenever i am trying to connect someone.
1. Mostly first time get connected. But in case next person is busy or not get connected. And next i will try to connect, it is unable to get connected. Message throughout network is busy. Then if want to connect again then i have to wait for 10 to 15 min.
2. Once i have...

I attached in my call history screen shot please see that. Very bad. More then 20 times I called but didn't connect. while calling voice comment saying all lines are busy.. actually what is this. Listen network is very useful for emergency purpose but airtel very worst. Sim no:[protected]. Now iam asking to airtel owner, R U USING Airtel NETWORK. With this sim if I will get any emergency problem means airtel network is a responsible...

I convert my postpaid airtel no.[protected] into prepaid on 23rd march and recd. Prepaid sim no.[protected][protected]u from airtel outlet at vadapalani. Even after lapse of 45 days the prepaid sim given to me not activated till date. Visited the same outlet number of times to get it activated.. But no response.in my last visit on 27th april i was told with in 5 days the sim will be activated.. But till date no action taken to activate the sim.....

I'm not able to call any other numbers because of poor network connection that too during night times the network is not working properly, i will switch off and then on the phone then only i can make calls. Then very poor 4g internet service very slow loading and can't connect to any website or bank apps in any emergency situations. Please solve this network problem immediately or else i don't have any option other than changing your network....

I had taken rs.10/- advance talk time in the month of march 2018 it has not been deducted up to date and today after a recharge of rs. 199 your company is showing 0 balance. My mobile no. Is [protected]. Rectify this as soon asap or else i will be forced to join a different company. I would like you to make its deductions and recharge my mobile with the balance amount. Thank you....

Hi,

I am using airtel number i.e. [protected] more than 8 years. However, i am facing many challenges on same number from few months, below are the issues.
1. Network issue which incoming and outgoing calls
2.speed.
3. Call drop etc.

Also, i have called many times to customer care on 198 or talked with seniors (Priyanshu) but they used to provide same resolution or team members . I raised...

I had received a call from Airtel DTH regarding an offer stating that recharge of Rs 699 in my DTH number [protected] will have a validity of 6 months. As per the offer i recharged mt DTH on April 20, 2018 with Rs 699. After few days when we called back to know about the 699 pack validity, customer care executive informed that, the pack has not been activated, we will have to do a recharge of Rs 100 again to activate the pack (can be verified...

My phone no is [protected]. There in no network since one month. Talked to customer care 121. But no respons.no in coming and no out going calls possible.we have a data card also .we are unable to use data card .we are facing a lot of problem . No engineers bother to visit for checking.
Since I am Airtel customer for a long time. But due to this problem now I am thinking to Port to other network.
Hope procure your kind and much...