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Airtel Complaints & Reviews

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Last updated May 29, 2024
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Airtel reviews & complaints page 834

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S
SoumyaGhosh06
from Patuli, West Bengal
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expiry of plans in 7 days instead of 28 days

Address:700116

Sir/madam,
On 10/04/2018 i got a sms from you about unlimited calls & 100 sms per day for 28 days with rs 93 recharge. On the same day i recharge rs 93/- & got approval sms from you with the plan details & validity of 28 days. But yesterday, 17/04/2018 i got some smss from you saying the plan would expired within few hours (Midnight). Then i call your call center & customer executive told the offer was for only 7 days, not for 28...
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S
from Kolkata, West Bengal
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network, call drop, call connect problems

Address:712301
Website:[email protected]

Sir,
I use 3 airtel sim for a long time. It was the best network in west bengal. But from previous 2 months it works worst. Call drop, network problem, call connect problem these are the common problems of this network. I requested many time to the customer care but fade-up. All my efforts are in vain.
Finally i am not requesting i am asking you what do you want? Will you want to close this company? Will i port my numbers to...
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S
santhi rajesh
from Ernakulam, Kerala
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excess billing and cheating

Address:Ernakulam, Kerala, 682018

I had activated international roaming for 10 days starting from 9.12.2017 to 19.12.2017 with the 2999 pack. I had also activated 149 monthly rental plan for international roaming. Upon my return on 21.12.2018 i send mail requesting to deactivate the facility.in the mean time i had not asked for continuation on 2999 plan which ended on 19th. However i was served with a bill for 7000 rs in january. I raised several complaints but in may i was...
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F
Fun Loving Broadcasting
from Delhi, Delhi
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deducted balance without any reason

Address:New Delhi, Delhi, 110046

Hello sir,

Whenever i recharge my account my network operator (Airtel) deduct my balance and that time i call to customer care support he said i activated any services... If i am activate any services i know about that and time he deduct any amount i have no problem but i am not active any service. My airtel mobile number ([protected]). Sir please do what u do and solve my problem...

Sachin kumar...
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V
Vishwa Indane
from Dhule, Maharashtra
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not having network of data card

Address:411028
Website:Network

As i have complain before also that my [protected] has having network problem. It is not solve till now. And not not given solutions and temporary working process also.

I am using airtel card from last 2 years and i have never face this problem before but i have change the plan in may 2017 and they give me new number and card and now i am facing this problem. Pls solve the problem as soon as possible...
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O
oshin rawlley
from Delhi, Delhi
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network unavailability at sector 41 noida since 2 weeks

Address:Gautam Buddh Nagar, Uttar Pradesh, 201303

Sir/mam,
This is to inform you that for about 2 weeks have passed & the network of airtel is continuing to have completely no signals in the a block area of sector 41, noida. I have visited your nearest airtel store in sector 50 noida 5-6 times for the same issue & hoping for a solution.

Unfortunately the authorised store of airtel (Sector-50, noida) & its authority people are refusing to help me out again & again...
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A
Anish Mandalathe
from Noida, Uttar Pradesh
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connection and network issues

Address:560099

I was experiencing network issue from several month. So i contacted to customer care. They advise me to wait for one or two months there is a network upgradation is going on. After that it will be resolved. So i waited more than six months but ther is no improvements on that, finally i decided to to migrate me sim to prepaid. And i received the prepaid sim from one of the airtel outlet (Chandapura, bangalore), based on their instruction inserted...
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R
rabinarayan123496
from Patna, Bihar
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please block the transaction and refund to my account

Dear sir/madam,

On the date of 17.04.2018, i had received a fraud call from the number:[protected] and said me that my sbi card is going deactivate and to reactivate share the card details, as he gained my trust he asked all the details of of my sbi card while then he asked me an otp and then he made a transaction of about rs.19566.0, as i request you to please stop the transaction and refund my money in to my account deatils...
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A
Arun kumar K k
from Chennai, Tamil Nadu
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complaint on miniplex service subscription without my request

Address:Tiruvannamalai, Tamil Nadu, 606802

My mobile number has been automatically subscribed for miniplex services for ₹50 for 10 days on 5.01 am today. But i actually had not opted for this service. Please return my deducted amount or else i will make my mind to switch to other mobile operator. I got the following message from the operator.

*"miniplex service has been activated @ rs50.0 for 10day (S). Txn id s[protected], 17apr18 05:00. Service will be renewed after...
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N
Nemo nemo
from Pune, Maharashtra
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automatic activation of value added services

Address:Wardha, Maharashtra

I have been using airtel for 10 years and it has provided decent services until a few weeks back when it automatically activated multiple value added services on my number and drained all of my mobile balance (About 300 rupees) in a matter of 4 days. I made numerous attempts to deactivate the services but they automatically activate the next day. Mulitple attempts were made to call the so called customer care. Worst service ever not even...
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K
kamalajames
from Visakhapatnam, Andhra Pradesh
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balance deduction by automatic activation of unnecessary services without prior notice

Address:530022

Date of incident:[protected] &[protected]
These are the services activated automatically without prior consent:
1 : connecttheclock on[protected]
2 : lifestyle on[protected]

I have sent the deactivation texts to the number 155223 and, also called customer service representative, but he told me that it is not possible to refund the amount deducted under "lifestyle" service.
And he only did refund...
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Z
Ziak
from Bengaluru, Karnataka
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voice break while calling

Am facing problem when i enable my mobile data and make outgoing calls using normal calling mode.. The calls are getting dropped very frequently and i am thinking this was due to my handset but later i came to know that it is with mobile data and calling issue.. Also, there is frequent voice break while talking.. The other person not able to get my voice properly... If this issue is not resolved i have no option left to port to other service...
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S
senthilvel.b
from Madurai, Tamil Nadu
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unauthorised activation of the international roaming

Address:600073

Dear sir /Madam,

I requested only 10 days roaming packages in airtel and clearly informed to your customer care team call charge should be as per roaming charges.
For 11th and 12th day, total usage amount is Rs 1725. Change my bill amount as per usage. Total amount should be Rs 7220.
Expecting your reasonable reply.

Auto activation of any feature or any value added services should be approved...
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I am a regular customer of airtel. On 16th april 2018 some services get activated on my number without my permission and balance has deducted. I got 2 messages that whatsmob service has activated in my account for which Rs.75 was been deducted from my account. When I called the customer care they said user must have click on pop up and have activated the services. And I din’t get any pop msg regarding that and I have never activated such...
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Today at 04.53 in the morning, Airtel has deducted Rs.150/- from my talktime balance towards WHATSMOB service which I never asked for. Though I complained to Airtel customer care, I was informed that they will not refund the amount of Rs.150/-.
Kindly take action on Airtel for deducting Rs..150/- from my balance talktime without my permission and also forcing me to use a value added service which I am not even aware of, nor am I interested...
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K
kshatresh
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unnecessary balance deductions

Address:204101

I am a regular customer of airtel. My airtel number is [protected]. Today on 17 april 2018 some services get activated on my number without my permission and balance has deducted for the same. I got 2 messages that two services activated in my account one was classyandglamvideos for which rs.99 deducted and other was erosnow for which rs.35 has been charged. I have also activated dnd service on my number. I never activated such type of serviceson...
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S
Shekar Prakash
from Bengaluru, Karnataka
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airtel secure fraud/scam

Address:560010

Airtel secure is used a great upselling product but when we claim, you reject it with completely unacceptable reason.
Hi,

This is Shekar Prakash mob [protected].

I'm completely not happy with your Airtel secure team and frustrated. I raised a claim mentioning accidental damage of my phone as my legs slipped and unfortunately my phone was dropped which resulted in damage. Now your team says, as I didn't...
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ayushiengg
from Ghaziabad, Uttar Pradesh
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regarding fraud transactions from my sbi account by debit card with some codes

Address:Mumbai City, Maharashtra, 201002

Hello sir,
I, ayushi sharma, resident of ghaziabad, u. P., want to say that i got a phone call from an unknown person on 14 march 2018 and it was picked up by my younger sister and the person on call asked her about my sbi atm details. He said that my card has been blocked. She gave him my details. After that i continuously got a message about transactions of 5, 000 rs. with some code as OTHPG[protected] AIRTELMONEY Mumbai.Here,...
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A
Avijit.paul
from Mumbai, Maharashtra
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149 recharge gave me wrong benefits - cheating done by airtel

It is showing under 'best offers for you' section of my airtel app, that rs 149 recharge would provide following benefits:
1) unlimited local/std/roaming calls
2) 1gb/day
For 28 days.

But after doing the recharge i received message saying :
1) unlimited local /std airtel calls
3) 300 mb data
My no is : [protected]
Circle: west bengal

How can airtel give false information?...
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R
RajaPramod Lakkur
from Chennai, Tamil Nadu
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airtel postpaid to prepaid conversion issue

Address:Hyderabad, Andhra Pradesh, 500047

I have submitted documents to convert from airtel postpaid to prepaid but the prepaid is not activated even after stipulated time. Airtel store representative asked me to call 59059 to activate but the call to 59059 gets disconnected every time and the number is not getting activated.

Airtel seems not to help people who convert from postpaid to prepaid. While submitting the form itself the airtel representative cautioned me...
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