Airtel Complaints & Reviews

Date of Incident: 12 October 2023

Mobile Number: [protected] (not working due to the issue stated below)

Full Description: Suddenly, my Airtel sim card is not working. It is showing on my phone that "not registered on network". I have tried several times switching my phone on and off, it still does not work. It is not a phone problem since I inserted a Jio sim, which is working fine. Please help resolve the issue.br...

I have been ordered new broadband service with agent (AgentId - [protected]) on 06/10/2023 and paid advance amount rs.3300 via airtel application.
Order ID - 8beabda27627dba9fa1621e1da44b7c4

But, Service provider (Gowtham-[protected]) denied new broadband
connection on 07/10/2023 and telling reason as "New service not feasible at customer location"
Hence, I have been rejected my order and raised request...

Today I have received my Airtel post-paid bill of mobile no [protected] for Period:11 Sep 2023-10 Oct 2023. I found that Rs 80 charged on account of Internationals SMS which i had not sent. Pl rectify my bill, also how this VAS is added when i have not opted for International calling/SMS services. Pl do needful, remove this VAS, and send corrects bill to pay....

XSTREAM Fiber id: [protected]
CUSTOMER ID : [protected]

I booked for Airtel Black (TV, Landline and Internet) through Thanks App. Airtel agent Vimalraj from Puducherry called and confirmed the request. He visited my home and confirmed that the connection is possible and then took my proofs and advised me to Rs. 3300 online. (6th September 2023) He said that the connection will be given the same day. Airtel executive came...

I had made payment of 3532/- on 6th October, 2023 for Airtel Xtream fiber connection. Team has informed me about the installation appointment on the same day but because of some power issue my Wi-Fi connection is still not installed at my place. I am extremely disappointed with your service. I want to cancel this service and need refund....

Your installer has provided such a worst service. He did not installed the router correctly and he is not picking up the call now. His number is[protected]. What type of service is this. Now I am facing frequent disconnections and in your Airtel thanks such a worst chat bot is present for which I think you guys should not have implemented in first place....

My Airtel Xstream Fiber connection with account no [protected] was deactivated on 05/08/2023. The refund amount of 3385.55 was promised to be processed within 45 days. I am yet to receive the refund. When i call Airtel customer support, everytime they say the issue will be resolved within 24 hours and nothing happens. I am tired of calling them again and again. Looking for a resolution for my issue....

On 2nd Oct'23 I made a payment to my electricity bill to BSES Rajdhani from an Airtel application by using my Airtel Axis bank Credit Card. To which while processing the request I received a display message that as soon as the payment is done I will get a message. But I never got the message nor I can see anywhere the transaction I made from the app. I check in my credit card report and I can see the transaction is successful to Airtel but...

I have facing a network problem in last 7 years, first year I use on 3g handset and then customer care saying to change the 4g handset. Then I will change the 4g handset again this I am facing. Aug 18, 2023 raise a complaint in airtel customer care to end of the date September 5, 2023, yohr compliant will close, then not issue will come. after September 5 2023 compliant not closed, I asking customer care not closing your compliant, still...

Paying every month for Airtel but the digital tv service is not working since 3rd Oct 2023. When I'm asking them to disconnect the service they are telling me to pay 400 to them. Why would anyone pay for a service which is not working? Pls sue the company for this.Attached proof of my bill paid....

Hello

I am writing to express my deep concern regarding the continuous issues with my Airtel Fiber Broadband connection. For the past two days, the service has been completely down, and throughout the month, I've faced frequent disconnections.

As a work-from-home employee, a stable internet connection is vital for my productivity. I kindly request immediate assistance to resolve these ongoing problems to ensure...

I am writing this email expressing my dissatisfaction with the airtel service lately. I've always advocated for Airtel products but the recent ongoing unresolved experience has changed my perspective. Below are the details and highlights of my complaint:

Broadband ID[protected]_wifi
Ticket ID: [protected]

Request - I placed a request for shifting broadband connection from Ahmedabad to Pune on 25th...

Hi Team,

My mobile number looks like spoofing. Some strangers called and said now you have called to me. Daily its repeated. Due to that i have black all strangers call. Some time some important calls are blocked. This number is recorded in many places, aadhar card, bank accounts etc... Could you please check and advice, because i have used this number over 6 years....

I am facing the cross connection issues while making calls. When I call to my friends and family members it connects with any other strange person. And sometimes i can hear the conversation of other two people but my voice is not audible to them.
This is very concerning issue toward the privacy and personal space.
Kindly resolve the issue otherwise I will need to switch my network....

I have been an airtel customer since the last 4-5 years and activating FaceTime and iMessage after a reset on the iPhone has always been difficult and time taking. This time though, the process is stuck on ‘waiting for activation’ step. I have spoken to Apple support and all the settings on my phone are fine. I have tried doing this 3-4 time over the past couple of weeks without any progress. I request you to resolve this issue ASAP....

I'm having trouble creating an Airtel Bank account online because I keep getting an error message that says, "Data not found." I've checked everything, and it's correct. I need Airtel Bank to fix this quickly so I can finish making my account. Thanks....

Warm greetings,
Sir, we are living in Nambi Nagar, Rediyarpatti Panchayat, Palayamkottai, ?Tirunelveli District, tamilnadu -627007. The work of constructing a cell phone tower is going on among our residential houses around Nambi Nagar. In this regard, the mobile tower is being erected without obtaining any permission from the district head. When asked to contact the Redyarpatti panchayat, it was informed that they did not give any...

Hi,

I switched over from pre-paid mobile to Post paid mobile in August 2023. The basic plan was INR 399 plus tax per month.

However I have received a bill of INR 4300 that mentions I am on a higher charge plan of international daily roaming INR 649 per day.
My Airtel App does not mention this at all and reflects it as INR 399 infinity family plan.
I live in the UK, have mobile data switched off...

I am karan aggarwal mobile number:- [protected]
Complaint token id :[protected]
I have Airtel's family plan. In which a number is added on along with my mobile number. Rs 599 per month with GST 18% whose entire bill was paid on 21st September at 10:21 am. There was no due due.
Before that on 17th September at 1:53 am I applied to separate my add on mobile number through Airtel app. And the time to remove was shown...

Dear Team,

I have been patiently waiting for fifteen days now to receive my DTH connection, but unfortunately, Airtel team has not been successful in delivering the product or providing any updates or resolutions. It appears to be a system glitch that your team has been unable to identify and rectify.

I have repeatedly requested the customer care executive for a communication reference number, but they have...