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Airtel Complaints & Reviews

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Last updated May 29, 2024
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Airtel reviews & complaints page 915

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S
sahil.roy27
from Delhi, Delhi
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debit freeze account

I have added rs. 5097/- money in airtel payment bank as on following :
30/11/2017 - rs. 1000/-
06/12/2017 - rs. 20/-
12/12/2017 - rs. 4077/-

But i am unable to do any kind of transaction in my account from that day. I tried every mode of transaction like recharge or transferring money but an error occurs saying "debit for your account is not allowed"

I called customer care they said me to...
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S
shilpakalra
from Mumbai, Maharashtra
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airtel mobile excess billing

Address:122009
Website:Airtel.com

We have been airtel customers for more than a decade and all my family members have been using airtel connection for longtime now.

The subject number is in my name though is used by my wife. She visited dubai in the month of oct 2017 and opted for an international package for rs.2999. This amount was paid in the subsequent billing cycle.

She again made 2 weeks trip to dubai starting dec 23rd 2017 until jan 6th,...
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A
Aishwarya kachhway
from Gwalior, Madhya Pradesh
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regarding work and payment

Address:Indore, Madhya Pradesh, 452001
Website:airtelcaf.com

Airtelcaf provide me work on 16 january 2018 and i will complete it 31 jan 18 in between 15 days. And now say work complete nhi hai isly payment nh inki link nhi chalne k karan 2 din main whan se data gayab ho gya or call krne pr kha gya koi problem nh aap kaam kro.
Mujhe mera payment clear kia jae or agr data acurate nh h tou report bhejo....
+1 photos
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A
Avadh1954
from Kota, Rajasthan
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undue deduction of money from balance

Airtel has self activated whatsmob service on 3/02/2018 and deducted r/s 75 from my balance without my consent.
On seeing the message i got it deactivated but r/s 75 were not returned.
It is unethical practice and need to be stopped.
Airtel to return the money and penalty for unethical deduction and pain to customer.
Avadh
Phone [protected]
Email [protected]@gmail.com...
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M
Mujib Rahaman
from Agra, Uttar Pradesh
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debit freeze my wallet without any reason

I have opened a airtek payment bank wallet middle of january 2018. After that i have deposited rupees five hundred in this wallet. When i wanted to recharge airtel number from this wallet system shows error that this is a deit freeze account. After contacting customer care they ask me to send pan card and aadhar card scanned copy. I have send those documents very next day a case no has generate bearing no 1407703 dated 21 01 2018. But till...
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N
Nikhil Phadatare
from Nagpur, Maharashtra
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paytm give back refund

Address:Satara, Maharashtra

I have recharged my airtel mobile number 82*79 using paytm.com and got recharge successfull email with order number [protected]. But i didn't received any recharge in my airtel. I ask for that from paytm and they asked me to ask from airtel. I call airtel and they told me that they had not received any recharge request from paytm. Later paytm addmited via mail that the problem was on their side and my debited amount 498/- will be added to...
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M
mksaro
from Hyderabad, Telangana
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un successful data recharge

Address:Tirupur, Tamil Nadu, 637408
Website:customercomplaint

For the mobile number [protected] recharged 509 offer threw online recharge backage. Its show offier 90days offer calls free and 1.4 gb free per day. But store person told your mobile not elegible for data recharge for my mobile number.

Store person and customer support team is not support very bad responce. No one anwser correctly

Kindly make complaints to this issue and rectify immediately,...
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A
Abhi21ena
from Allahabad, Uttar Pradesh
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airtel payment bank debit freeze 7007452778

Address:273013

Registered on airtel money wallet last month however when i am trying to initiate any transfer from my account, it shows debit facility has been freezed in my account. I have submitted all valid identification documents as per kyc norms to the airtel money email id. I dont know what kind of foul play is going on, they are just trapping people to use airtel money to receive gifts in form of cash for shopping and spending and paying bills,...
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P
Prashtele
from Bengaluru, Karnataka
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complaining about my landline basic tariff plan been changed

Address:560022

The airtel landline back end team are changing our landline basic tariff plan to broadband connection without even informing us!, this has been repeatedly happening and we have placed a complain, but the tariff plan is still not been restored back to the old plan, and our phone gets disconnected quite often because of the unprofessional manner in which the airtel backend team are working in changing the tariff and services without the consultation.br...
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M
mohanrao ippili
from Manuguru, Telangana
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internet frequency no net in and around the location

Address:Srikakulam, Andhra Pradesh, 532264

Hello this is mohan rao poatpaid customer since 10 years and now got to opt another network if this issue wont get cleared with urgent action as the location i live is not haveing the internet frequency v people here are with almost 3000+ airtel customers may opt to another network if this continues.. And the positive thing if this frequency gets gud another additional5000+ connections may come to airtel so have any urgent action location...
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S
sudip dalal
from Ahmadpur, West Bengal
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network issue from last 2 months

Address:Nadia, West Bengal, 741404

I have using Airtel sim from last 5 years but from last 2 months I have facing network issue on my sim. I have talk with customer care they suggest me to replace the old sim with new sim. Then I replace the sim and airtel store take charge Rs. 60/- for sim replacement. But after sim replacement I have till facing same problem all time network issue I can not call, Get 3G data as 30 kbps download speed which is below 2G speed. Please try to...
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S
sushil satle
from Mumbai, Maharashtra
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refund broadband charges

Hi, i have raise a broad band request and paid the amount rs. 500 on 25/01/2017 as the broad band service was not feasible in my area for broad band connection. I requested them to refund my amount. I am following this issue with customer care & then submit complain to nodal team but haven't got any proper response from any one so i have contacted appellate team but then also i am unable to get my refund amount yet.

Regards,...
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J
jitendrap25
from Mumbai, Maharashtra
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complain about broadband service in pune

Address:Pune, Maharashtra

Airtel is the worst broadband provider. I live in pashan, pune, and for the last 3 months i am not getting proper speed. The plan is of 40 mbps and the speed which i usually get is 3-4 mbps.
Every time i call customer care they say that outage is going on in the area. This has been happening since last 3 months, don't know which outage in fixed line takes 3 months to fix. Are airtel technicians illiterate?
Each time i pay my...
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S
Siddhanta Boraxggg
from Bhubaneshwar, Odisha
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airtel call to 59059 not working for activating sim

Website:airtel.in

My airtel odisha to airtel assam porting process just completed and after new sim jst started to recieving network i cannot call to 59059 for verification as the call gets automatically disconnected

Pls help me as iam currently in odisha and cannot visit airtel shop
My airtel nos is [[protected]] and my name is siddhanta bora
Alternate contact nos[[protected]]...
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A
Awadhesh kumar Mishra
from Delhi, Delhi
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debit is not allowed even though there's money in the wallet

It's very disappointing when airtel promotes its wallet by "use instantly". I created an airtel wallet for irctc ticket booking. I credited wallet by 800 rupees but when i tried to buy the ticket, i got a message "debit is not allowed" neither the customer care reply to email ids.in our country getting tickets is not so easy. I feel helpless inspite of having money in wallet, i am not able to use it. My number is [protected]...
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K
kuhuri
from Bengaluru, Karnataka
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new airtel ported sim is not working

Address:560033

I've ported my no.[protected] from aircel to airtel and i have also inserted new sim but verification call to 59059 is not connecting. Every time i try to call at 59059 it automatically disconnects and also i'm unable to receive incoming calls to my number, along with this there's poor network signals in our locality. I couldn't believe how airtel is so weak in customer service....
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N
Nitika_28
from Hyderabad, Telangana
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59059 is not working

Hi

Ported my number from vodafone.
My voda number had stopped working and airtel number is not registeted as it saying when i call 59059.

Please do the needful verification urgently.
As i want my number to start immediately

My contact number is [protected]

I hope to find better. Signal connection than with voda, the main reason i ported the sim for...
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$shubhi
from Noida, Uttar Pradesh
Jun 16, 2022
This thread was updated on Jun 16, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

airtel 4g sim stopped working suddenly

Suddenly on 3rd feb, 2018, the airtel sim on my phone stopped working. Initially thought it might be a phone problem. Restarted phone several times, changed sim slot, tried it in another phone, tried stopping other services like wifi. All of no use.
All this without any intimation from airtel. I was about to receive important calls and messages on this number. Lost peace of mind due to this carelesness.

I would like...
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R
radhidhify
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worst network & worst 4g speed

Address:756002

Worst network i am facing right now.. Even sometimes during a conversation suddenly whole network vanish. Same as data too.. Worst speed i ever used.. Sir i honestly request u.. Plz keep ur quality for which airtel is known to us... We r ready to pay more but can't compromise quality...

I have attached a screenshot which shows how much data i have used in whole day... It's really a embarrassment...
+1 photos
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M
Manda Kadam
from Samastipur, Bihar
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internal calling free family plan but charged on postpaid bill

Fwd: confirmation of no charges of internal calling with add on number.
Dear sir/madam,

With reference to the above mail, i received the call from airtel today morning. After long discussion with the your executive, she is agreed that internal calling between primary and add on number is free. But i don't agree with her that it is free internal calling but if you exceed calling limit i. E.720 calls per month, you will...
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