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Airtel Complaints & Reviews

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Last updated May 29, 2024
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Airtel reviews & complaints page 924

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S
Sunilbabu2
from Vijayawada, Andhra Pradesh
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telecom circle change

Address:500058

I had visited a store in 'balapur x road, hyderabad' their i had raised telecom circle change after 4days my old sim was disconnected and today is 10th day still my number is not actived regard this issue i went to the same store their response is fully negligible and reversly they are shouting on me and they had charged 600. When i went to balapur store they are telling that ur sim is not activate it still in karnataka circle only and when...
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I
irshad.pandeel
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

airtel package not working/ package not applied.

Address:Dakshina Kannada, Karnataka, 574259

Dear sir/madam,

This is to bring your kind attention that, i used to recharge airtel number +91 [protected] by using airtel application.

I recharged ₹ 248 on 23rd january 2018 by using quick recharges option. It was showing 1.4 gb/day + unlimited calls (82 days) for ₹ 248. I recharged this. But after recharging i got just 3 gb data for 28 days.

I guess it might be technical problem.
br...
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A
Akumar1967
from Pune, Maharashtra
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wrong termination of plan 7709509465

Address:Pune, Maharashtra, 411041

Hello,

This is the 3rd time that my unlimited plans have been terminated early. The rs.349 plans were terminated 6 days in advance twice and the rs93 unlimited voice plan, recharged a2-3 days ago has been terminated aa days before the 14 day validity.

It is good that companies like airtel are being sidelined for a change by companies such as reliance; airtel has been taking its customers for a ride; even my...
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A
Atheeq Ahamed SM
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recharge successful but plan not activate

Address:Davanagere, Karnataka, 577004

I recharge 448 to airtel no [protected] from paytm wallet it shows successful but airtel is not activate plan the reference no is[protected] on 24/01/18, my airtel plan is expired today the amount deducted from my wallet what can i do no customers care no present in the app please suggests or refund my amounts
Thanking you
[protected]contact number
I enclosed invoice...
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S
Siva999999
from Coimbatore, Tamil Nadu
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mistake in generating bill by airtel

Address:Hyderabad, Andhra Pradesh, 500084

Myself sivaramakrishna undavalli. This is regarding bill generated by airtel. My plan is 349 (Unlimited calls+20gb net + 100sms).in my plan 100 rental discount. Since 3 months i got same issue in bill generation. What is this i have seen every month. You didn't provide proper service. Here a lot of network issue, call drops, not connected calls, suddenly not working data. What is this? Please resolve my problem as soon as possible as serious...
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S
SARANYAPOTHIRAJ
from Coimbatore, Tamil Nadu
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wrong recharge and reverse this recharge

Address:641018
Website:airtel

Dear sir,
I have done a recharge through online using airtel app. But the recharge was to a wrong number

Wrong number : [protected]
Correct number :[protected]
Amount 448
Transaction id:[protected]

Recharged through net banking. Payment done on 25/1/2018.

The wrong number was default selected in the app, without knowledge i selected it. Please do the needful
br...
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B
balashun
from Chennai, Tamil Nadu
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name change from company name to individual

Address:Chennai, Tamil Nadu, 600001
Website:Ownership change in Airtel mobile number

I have been trying to do name change for my mobile number since last 6 months but airtel is not able to do it and from june 2017 i have been following but no response. Now i have been given a new sim but the services are not working iin both the sim cards. I dont know what the hell is this.
The airtel mobile number is[protected]

Regards
Balaji
[protected]...
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V
Viveksinha21
from Jammu, Jammu and Kashmir
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my number has been allocated to somebody else

My number has been allocated to someone else without prior knowledge to me. Some of my bank accounts, my insurance info is connected to that number and now it’s all in the air, in the hands of someone i don’t know.
Why have i not been informed about this in not even a single email. Airtel, what was so tough in reaching to your customer? I have been airtel’s customer since more 10 years and this is what it melts down to....
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C
Chinnolla Mallareddy
from Hyderabad, Telangana
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outgoing calls and messages

During from 30 days when iam trying to make a out going call its diretly disconnected like its showing call ended..in the mean while i contact with customer care they are saying your problem will be resolved with in 24hours.
But up to now iam facing same problem.
And the customer care said replace a new sim in place of old sim, i traied that one also.. But no use.. Worst service from airtel
And there service...
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R
Royalcaterers
from Narwana, Haryana
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non working of internet from 16 days

Address:Mohali, Punjab, 160055

They updated my plan for mobile no. ([protected]) on 9/1/18 for which i never requested and from that very day my internet stopped working. After repeated calls (Approx. 25-30) my problem did not get resolved, still the internet is not working. There is huge loss to my work as well as this is a mental harrasment as every time i am being a new timeline.in past 16 days i received only one call on 23/01/18 where i was assured that the internet...
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M
misknmust
from Bengaluru, Karnataka
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they activated some service and deducted rs.199

Address:Bangalore, Karnataka, 560011

Hi,

I have received this message which says

Games club service has been activated @ rs99.0 for 30day (S). Txn id s[protected], 21jan18 01:11. Service will be renewed after validity expiry. To use, click http://gamesclub.in (Data charges apply). To deactivate, call or sms stop to 155223. More services? Call 56789.

Spuulmovies service has been activated @ rs100.0 for 20day (S). Txn id n[protected],...
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N
Navashad
from Channarayapatna, Karnataka
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regarding activate my mobile number (9901083665)

Address:Bangalore, Karnataka, 560029

To: manager,
Dear sir,
My name is navashad ali i am using your airtel service from 2007, and i am happy, but now my personal prepaid no. ([protected]) has been deactivated because of not recharged from 120 days, but i am getting incoming calls and every messages, but now network is stopped, now i am suffering more because i am given that number to my personal banking service, credit cards payments alerts, adhara card link,...
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S
s.baranwal4707
from Mumbai, Maharashtra
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worst service

Address:Faridabad, Haryana, 121001

Hi,

Too much worst services provided by airtel.

Jio is time pe better hai but airtel ni kehne ko airtel best network but mai kafi time se suffer kar rha hu even complaint bhi kia but no positive response by airtel customer care they not care about their customer.

I am going to port my no.in other service provider but going forward airtel kabhi use ni karunga.

F... K airtel..!!!...
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D
DipeshSingh
from Bengaluru, Karnataka
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charged extra amount

Address:560100
Website:www.airtel.in

I was using airtel postpaid and they were providing 10 gb extra for every extra month but in the end they charged us for using those data which they provided for free
Moreover they charged me ₹470 for transfering from postpaid to preepaid they said extra amount will be refunded in your prepaid no. But nothing happen.
When i complain regarding this they said they will waffer me remaining amount in 7 days now it is 1 month and...
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For my airtel postpaid number international pack if 1199 is activated but when i landed in country where i am travelling i am not able to receive calls nor make calls. This kind of service is not accepted at all. I was told by customer care service representative that pack will be activated as soon as i land in sri lanka but nothing got activated. Either activate it or deactivate my plan. I am definitely not going to pay if its not working....
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Address:Gautam Buddh Nagar, Uttar Pradesh, 201304

Dear sir,
We would like to inform you that i have opted from airtel secure against protection from damage of my handset. After rigorous follow up with airtel, airtel has rejected my claim on filmsy ground. It seems that airtel is just cheating to their customer by taking money and denying the services when claimed.
Since this come under irda they are not informing me the number of nodal officer apointed where rejection of claim...
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S
Sagar Bangalore
from Palwal, Haryana
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airtel store disrespectful behaviour

Address:Bangalore, Karnataka, 560009

This incident took place on 24th jan 2018 at your store located at 25/26, a block, brigade majestic complex, kalidasa marg, gandhinagar, opp to girias, gandhi nagar, bengaluru, karnataka 560009. The time is approximately between 1pm to 2pm.
I came here with my mother who is a senior citizen. We wanted to port her number to airtel. We took a token (E0xx - shailaja - 98xxxxxx48) and waited for our turn. When our turn came the guy said...
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A
Ashutosh Dabgotra
from Bengaluru, Karnataka
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broadband not working properly for last 3 months

Address:Bangalore, Karnataka, 560102

My airtel broadband is not working for last 3 months. Regularly it stops working.
It works for 2/3 days and after 2/3 days it stops working.
I've complaint a lot of times but no permanent solution. Internet stops at-least once in a week. And to fix the connection i need to do 10's of calls need to talk some random customer care persons.
Every time some technical person comes, wastes a lot of time does some calls and...
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Address:Kolkata, West Bengal
Website:www.airtel.in

Dear team

This is with reference to my airtel dongle connection no [protected], as per the below mail trail. I had already raised the request for disconnection of service due to non happy with the service, 2 times i have been called for retention of my conn. But i was already stick to my decision. As i have used your service a week only from the date of activation i have been assured by your representative o[censored]r retention team...
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E
e_pradips
from Mumbai, Maharashtra
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kyc after activating account and after adding money

Address:Nagpur, Maharashtra, 440030
Website:Airtel Money app

They have activated my account and allowed me to add money through the app. Later when tried to pay through their app they blocked transactions from account citing kyc requirements. When i called customer care they didn't give any information about where and which documents to submit and asked me to search it on their website. If at all they require kyc why not to ask for it before activating the app or before allowing customers to add money....
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