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Airtel Complaints & Reviews

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Last updated May 29, 2024
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Airtel reviews & complaints page 984

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A
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

postpaid to prepaid. new sim not activated. 9867700803

Website:www.airtel.in

I had visited airtel store for postpaid to prepaid migration on dec 1, friday. My no. Is +91-[protected]. They gave me new sim.

Yesterday on dec 2, saturday, my postpaid sim got deactivated and i inserted new sim in my mobile. However, it is not detecting any network. It seems to be deactivated.

When should the new sim (Prepaid sim) be activated?

It should not be the case wherein postpaid got deactivated...
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H
Harshbhandari1998
from Kota, Rajasthan
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problem related to porting of sim

Address:313001

I had applied a request for porting in airtel for my number "[protected]" on 10th november 2017 and i was being told that it will take 7 days for sim to start.
After 7 days i went there sim hadn't started and they told me the earlier operator (Reliance) with which i was registered had declined my porting request.
Later when i went to reliance store they checked and told me that your sim is terminated from our network and is registered...
+2 photos
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S
shalini jhawar
from Raipur, Chhattisgarh
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new connection not installed and bill generated

Address:Raipur, Chhattisgarh, 492001

I have taken a new connection from airtel for broadband but new connection installed on 30th evening and with starting the same they have generated a bill. Connection has not been installed and despite of several complaints no one at airtel bothered to revert and now i am forced to use my earlier bsnl connection which also i couldn, t disconnect because of not proper installation of my airtel broadband. If the airtel people can't serve then...
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Address:Thane, Maharashtra, 400601
Website:[email protected]

Sir,
I am sending last 2 months give me a call detail my mail i'd but not sending a detail
I am talking 15 sener supervisor person but not sole my problems i am sending a massage eprbill may [protected]@rediffmail.com
Any time calling a customer care but hi is a giving a time 7 days after coming 48 hours after coming and last time i am taking a senior supervisor hi is taking a robust 3 monts statement are coming why...
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Y
Yogii22
from Mumbai, Maharashtra
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linking of mobile number to aadhar

Address:Thane, Maharashtra, 421202

I have went to airtel gallery two months back to link my mobile number to aadhar as it is mandatory and very urgent to fill my scholarship form. They said that theay have done the process and mobile number is linked with aadhar. But if now i use that number for scholarship form purpose it shows that number is not linked. I do not understand that is this much time is required to linked mobile number with aadhar card. And if yes then they should...
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G
Ganesh 92
from Palghar, Maharashtra
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airtel 4g network not working

Address:Aurangabad, Maharashtra, 431001

Worst airtel service...

From last three weeks there is no 4g network in my area.
Every time I call customer case and they say issue will solve in 2 days, but nothing has happened yet.

Why giving us false commitment?
Is this the way u treat your customer?

Hope u all look into this matter and solve 4G network problem as soon as possible....
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R
Reema Ajay Ostwal
from Chennai, Tamil Nadu
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fraudulently taking money from customers

Address:Chennai, Tamil Nadu, 600079
Website:Www.Airtel.in

I made a recharge of 51 rupees for airtel hellotune i. E 36 for subscription and 15 for the song but then airtel smartly stole my money and added an unneccessary booster for my number itself, off which there was no mention of such booster available in the airtel app, also there was no mention anywhere that this money will not go to my main account. When i asked mr. Shabeer who was a senior level manager he spoke rudely to me.. When i asked...
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M
malarkodi1957
from Ernakulam, Kerala
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unauthorised deduction towards unrequested services.

We are having a pre-paid mobile connection with airtel. On 27th november, 7.13 am, a message stating that adofgames has been activated and rs.120 has been deducted for that service under transaction id s[protected], though we have not requested/opted for any additonal service. Upon seeing this message, we contacted customer care of airtel to stop this service, as we have not asked for it. Though we received the message confirming stopping of...
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M
MD AINUL Ansari Haque
from Burla, Odisha
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after recharged the plan 399 for 70 days the plan has changed for only 35 days

Address:New Delhi, Delhi, 110044

So please transfer and extend for 70 days as per provided plan by SMS received and find attached screenshot.please provide me for 70 days. Otherwise I will port sim to another sim
Message
Enjoy Unlimited All Loc+STD calls+1GB 3G/4G data per day on 4G H/S(1.25 GB for other H/S) for 70 days. T&C Apply.To check daily data limit *125*1541#...
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M
Matle
from Mysore, Karnataka
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recharge done to a wrong number which is not reachable

Today i reached of rs.448 to [protected] which is wrong number and my transaction i'd is[protected]. My actual and correct number is [protected]. I called customer care but that number is not helpful. Even i visited the recharge shop the person raise the request to customer care airtel but whatever amount i recharged won't sure to refund back. How to resolve this. I need the solution and how to get back it....
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G
Gunjan Singh Chauhan
from Raha, Assam
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online recharge not happening thru any medium

Address:Bangalore, Karnataka, 560067

I recently ported my number from vodafone karnataka circle to airtel karnataka circle and since the day it got activated, i am unable to recharge online through paytm or my airtel app. The transaction gets declined in both the cases without any reason.. I tried recharging other airtel numbers and they all worked fine. I would like to request you to kindly look upon this issue and fix it as soon as possible.
My airtel number is [protected]...
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R
Ryan ee
from Gangtok, Sikkim
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dth recharge

Hi
This is regarding a dth recharge for my airtel dish tv
Date of recharge 5th september 2017 amount rs 510
Bank transaction id [protected]
Airtel dth consumer no [protected]
The recharge was not processed to my above mentioned dth account
I have tried to get them to refund this amount but they asked me to contact my bank, i did so and the bank and debit card company did an investigation and sent...
+3 photos
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R
Rifah
from Mannarakkat, Kerala
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offer and approach of customer care

Address:Kannur, Kerala, 670325

Sir,
I have called customer care for the issue of my offer. I have got a message that ₹179 there will be daily 1 gb offer. But after recharge it was like 1 gb for 28 days. But when i talked to customer care 'unni maya' about this she was like why should we concerned about your benefit??. Why do you have such a custom care if there isn't any benefit for us..
Hope you will be solving my problem regarding the offer also. br...
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M
mgca27
from Kanpur, Uttar Pradesh
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postpaid sim not activated not dial 59059

Address:Jalaun, Uttar Pradesh, 285001

I've ported my no.[protected] from bsnl to airtel and i've also inserted new sim but verification call to 59059 is not connecting. Every time i try to call at 59059 it automatically disconnects and also i'm unable to receive incoming calls to my number, along with this there's poor network signals in our locality. I couldn't believe how airtel is so weak in customer service. Alternate mobile number [protected]...
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xpertmanish
from Delhi, Delhi
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internet usage and not get response from their customer care

Hi all,

My internet mb is deducted around 600 mb without using internet by me, and i called airtel complaint (198) three times and get three different answer from them. When i request for taking complaint they said we don't take complaint. Even they can not provide me the data o[censored]sage and details where can i raised my complaint. They said we don;t have any email id for complaint.

Can any one help me on this?br...
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A
Akhil H
from Chennai, Tamil Nadu
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rip off

Address:60045

I have made a recharge of rs 230/- for my account id [protected]-001 on 28 nov. But there was some issue with signals and i lodged a complaint to this effect. However no engineer turned up at my site till 2 dec. Everyday they give the same answer that he will come today, but no respite.
Now it seems that the supervisor to whom i last spoke disconnected my call when i asked about the harassment i have to face because of lack of service...
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B
Balraj Gaikwad
from Bengaluru, Karnataka
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data card billing which was not issued to ,me

Address:Belgaum, Karnataka, 590019

I visited the airtel store belgaum to get post paid data on that day they initially issued me data card no. [protected] but this number was not activating that day due to some problem, so airtel staff has asked me to return the same and instead of that they have issued me new data card no. [protected] and this number was activated and i used it for two months and paid the bill also in time, but now airtel customer care is calling me to pay...
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G
Ganesh Jagannathan
from Chennai, Tamil Nadu
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deactivation of postpaid booster pack

Address:600091
Website:airtel.in

Madam /sir,
I, ganesh jagannathan, am holding a postpaid airtel number [protected] of chennai number. For the last 2 months i've been trying to deactivate data booster pack from my plan but the option is unavailable online to do it. Every month i'm forced to pay rs 400/- extra on my plan because the airtel service people are not deactivating the booster from my plan.

You are requested to immediately cancel the booster...
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R
revathy96
from Chennai, Tamil Nadu
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unlock of sim

I lost my mobile recently & immediately blocked my airtel sim. I bought a duplicate sim 5 days back from nearest airtel store. My sim is not activated till now. I went to the nearest airtel store & i was told to call the customer care again & unblock my sim. For the past 2 days i have been trying to reach the customer care but i couldn't reach, reason being heavy rains in chennai (Inspite of the fact, there was no rains at all). The response...
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V
venu1980
from Bengaluru, Karnataka
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mobile damaged/theft claim

Address:520015

I am cug user under corporate coverage. My mobile is damaged refer to policy insurance will cover gor the same. Pls guide and process insurance claim. Imei no. [protected]. Imei. [protected]. I havr taken confirmation from airtel care mr avinash hdfc rep. It will covred under policy u may visit near airtel showroom but i am not getting any response resolution on this pls help to resolve...
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