Address: | Pune, Maharashtra |
From:
Md
Abu Sidik( Ex servicemen)—Mob [protected]
J-5,
Flat-10, Jai Jawan Awas, Hadapsr, Pune-28.
Dispute
transaction vide PGI ref
No-MHCC[protected] on 22 May 2014
SUB:-Request refund ie 72, 000/- due to dispute transaction Also
Confirmation of cancellation the credit/refund due of Rs/-72000/- towards dispute transaction Which
has been erroneously transferred through
Credit Card. N0--[protected]
Dear
Sir/Madam,
I
would like to inform you that Mr Vikash Gour was contacted me by mobile on 16th
May for intra day trading BTST ( quarterly).I was refused & I said sometime
I did trading on delivery basis he was inspired me for intra day trading as per
his assurance trail was started on 19th
may after that asked 12000/- for registration
accordingly/-12000/- deposited through HDFC bank ( Alwal
Hyderabad).cheque vide no- 000022 dt 20/5/14. & said cheque has been
credited on 20/5/14. Recd e-mail from Mr
Vikash on 22/5/14 at 11:55 asked for remaining part payment of Rs/-8000/- also
wrote i[censored] will pay today your service BTST( quarterly) will be started on
tomorrow I was said now at present I did not have money they said our credit
card option available our web site. That day service not provided for due payment.
Accordingly
I had transferred Rs/-80, 000/- instead of Rs/- 80000/- by mistaken means
by mistaken of computer as dispute transaction to Capitalvia vide PGI ref No-MHCC[protected] on 22/5/14 at 14:12 hrs. Immediately Said dispute
txn intimated to HDFC customer care by mail/telephonically vide
complaint No-[protected] also intimated
to capitalvia for Rs/- 72000/- refund/return on 22/5/14 also informed to Mr
Vikash he said no problems our company is
Ltd later will be refunded..
Recd
e- mail on 26/5 at 9:10 from Mr Vikash in which
the service has been confirmed ie
converted to Stock Future Plus ( Yearly)
from BTST (quarterly), done by Mr Vikash prior not any intimation/confirmation from me, how it
has been done I did not accepted that
yearly services due to hard ship of money.
On trail basis I was started as BTST (quarterly). On yesterday e-mail has been sent to sale dept & Mr
Vikas as per direction of customer care for dispute txn not yet recd any
reply. pl refund my money ie 72000/-.You may
pl be investigated of my case & needful action pl.being submission of my problems for
refund of dispute money ie Rs/- 72000/-.You may pl be investigated my
problems & needful action pl.
Also
requested you may pl be confirm about
confirmation of cancellation OR credit note confirm the credit/refund due
Rs/-72000/- towards the dispute transaction.
Do
the needful.
Regards
MA
Siddik Was this information helpful? |
Customer Care
Dear Customers, If you have any complains with CapitalVia kindly get in touch with me at [protected]@capitalvia.com Thanks and Regards, Compliance Officer CapitalVia