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Cred Complaints & Reviews

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Last updated May 14, 2024
Complaints 666
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Unresolved
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Cred reviews & complaints page 9

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B
Bhabesh1
from New Delhi, Delhi
Jan 4, 2023
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E-MANDATE Cancellation

I haven't drawn any amount from cred cash but the e-mandate is set. After several mails also they are not cancelling or replying. Only asking for screenshot again and again....
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K
krimada hidimba
Jan 3, 2023
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Credit card payment settlement taking too long

Even after paying the credit card bill through UPI, the settlement time is very long. In app it shows that it is full paid but in the card company transaction history it is not settlement. If the due date passes huge penalty will have to bear the customer. This unfair business practice need to be stopped....
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A
aryan91
from Ajmer, Rajasthan
Jan 2, 2023
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Credit card regarding payment debt my account but no show my crdit card bill

Cred is just wasting time instead of processing refund. I have paid credit card bill using cred application and payment was failed and amount also debited from my bank account please help me...
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Done transcation of rs 48000 failed with cred please refund it as soon as possible i am stuck bcz of lack of money

mob no [protected] registered with cred...
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L
lalan68
from Deoli, Delhi
Jan 1, 2023
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Transaction of 48000 inr stuck with cred not refund no msg

I have done transcation of rs 48, 000 education tution payment transcation got done but it showing fail and message from credit card company recieved that 48, 744.00 was done sucessfully 48, 000 + 744 charges from cred now i am stuck with 1jan it occur and today is last day to pay cred did'nt send any failure message or refund in progress message cred should do something to make coustmer not stuck in that phase

date occur...
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Krishna Ryali
from Mumbai, Maharashtra
Jan 1, 2023
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Cred app is a fraud based on your trust

Address:Hyderabad

I HAVE BEEN using this app and it has been smooth moslty my payments were in few thousand rupees. so far so good. But for the month of november i had heavy purchases and had to pay 255847 for citi card. I had made payments in multiples 50, 000 each four times and a 60, 000 payment.it has been one month another statement i got gave me shock as previous balance of 255847 remained there and a Rs200000 interest and penalty charges levied. i checked...
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S
Swaranan Singha Barman
Dec 28, 2022
Jan 1, 2023
This thread was updated on Jan 1, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Didn't get refund on failed transaction

Address:Kolkata

On 5th December, i have made UPI transaction of my life insurance of 25, 003 INR on cred app. That transaction was failed according to cred. However the amount 24, 998 INR got deducted from my bank account as i had 5 INR as my cred balance. After waiting for 5days i have contacted bank as i did not get the refund. Bank said the transaction was successful next day and the amount is creded to the beneficiary account, where cred been saying...
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S
Swaranan Singha Barman
Dec 28, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not getting refund

Address:Kolkata

On 5th December, i have tried to pay my bill of Rs 25003 from cred app. That transaction was unsuccessful according to cred but the money deducted from my bank account. When i contacted bank about the failed transaction, bank replied that the transaction was successful and money transferred to beneficiary account. Where cred always told me they have initiated redund on 5th December. To investigate more, bank asked for ARN number or account...
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P
Purnananda Mansingh
from Delhi, Delhi
Dec 26, 2022
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Payment made but not showing

I have made the payment of my RBL credit card ending with 9409 through UPI of amount 51, 638.09 but it showed something went wrong but in the mean while the amount is debited from my account UTR number of the transaction is[protected]. please verify and confirm...
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Address:G-258, PREET VIHAR, NEW DELHI-110092

Rs.1000 had been deducted from my bank account with State Bank Of India on 07.08.2022 by you to be paid to CITI CREDIT CARD. The same has not been deposited with the Citi Credit card so far. I had also made payemnt to the Cit Credit card on the same day i.e. 07.08.2022 by mistake. Hence the amount must be paid back to me - deposited with the my bank with the state Bank of India. .
Request refund of Rs1000/ at the earliest, and advise.br...
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S
Saroojkumar
from Cuttack, Odisha
Dec 20, 2022
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Payment Issue of CRED APP since 27 days

Address:CUTTACK

Dear Madam/Sirs,

This is to inform you that, CRED App yet not resolved my Credit Card Payment issues of 02 Payments (one is 24th Nov 22 & another is 15th Dec 2022, Total 16200.00). Since 24th Nov 2022 to till date the APP frequently told me the same answer that “it can take your bank upto 2 working days to start showing the payment in your card statement”. So please tell me, when 2 working days will complete from your...
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S
Saurabhpne22
from Pune, Maharashtra
Dec 19, 2022
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Cred ( Dream plug private limited) online credit card fraud

Address:Mumbai

On 20th Nov 2022, I called just dial for cab services for goa airport to resort drop. They told that some cab services will call me. One cab service mahadev travels person called me and asked me to book cab on their website. I entered details of my travel and then it landed to transaction page but transaction failed. Then that person sent me an app and asked to install on phone, but I couldn't due to some error. Then that person told me that...
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D
Daniakhan
Dec 18, 2022
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Activate my account

I want to activate my account which is deactivated now. I have mailed to [protected]@cred.club to activate my account 15 days before but they are not replaying to the mail....
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D
Dinesh kumar luhar
Dec 17, 2022
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Payment not update in credit card

Address:Bhilwara Rajasthan

Dear sir,
We are doing credit card bill payment rs 13667/- on 22/11/2022 at 03.12 PM.
But this payment is not updated in below card no :
Card no - [protected]
Name- Satya Narayan Lohar
Payment ref No - T2211221512129576351323

Please Update or refund.

Regards
Satya Narayan Lohar
[protected]...
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V
Vinodhini 1911
Dec 17, 2022
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Amount debited to dream plug technology

While I was sending money to my land lord the amount has wrongly debited to dream plug technology..I have no idea how it took place.

I need my money to be refunded...
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B
bachankumarsahoo
from Delhi, Delhi
Dec 14, 2022
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Hidden Insurance amount applied to Loan

Hi Team,

I took a loan through Cred in 13th Nov 2022 and Rs 3540 added as loan insurance without my consent. I am being struggling with Cred more than a month now but no response received. I have escalated to Grievance team as well but still no result. Looks like they are very unprofessional not even responding/acknowledging email.

Name-Bachan Kumar Sahoo
Mobile-[protected]

Regards, br...
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A
akashdeep04
from Bengaluru, Karnataka
Dec 14, 2022
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Payment deducted from Bank but not credited in credit card

I have made the payment via Cred app towards my ICICI credit card bill.
I have made total payment of Rs 32000/- (2 transactions of 16000 each from 2 bank accounts) on 9th Dec. Only one transaction of 16000 was credited and now its 4 days and payment is still not credited.

Below are the order ID`s:

1) 6JREE506YXX0
2) E8533XEYED2J

Not sure that which order is processed.
br...
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V
Vinesh Ganesan
from Coimbatore, Tamil Nadu
Dec 12, 2022
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Loan amount not credited but loan is active and sanctioned

The loan which i have applied in CRED APP VIA CRED CASH, The loan is sanctioned and approved, all emi schedule is active but loan amount not yuet credited, its been 3days since i raise query on cred app, no proper response from CRED, How can i pay EMI for the particluar loan which i have not received LOAN AMOUNT,

LOAN ID - 0LJEP9GDLJ8...
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'Metalingus' Jasdeep Singh
Dec 12, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment still pending

Hello team,

I had done my bill payment via Cred app of amount 6500INR on 07-Dec. The payment is still pending. My due date has crossed and the bank is warning to block my card.

The transaction# is E5464VWJY352. Please assist in getting my refund from this app....
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'Metalingus' Jasdeep Singh
Dec 12, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment not made to credit card

Hello team,
I made a transaction of 6500INR on 07-Dec to my Axis Bank credit card. The amount debited from my account in an instant. The transaction is still pending completion.

The bank is warning to block my card. Please get them to complete transaction# E5464VWJY352 ASAP....
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