Croma Complaints & Reviews

Dear Sir,
I have purchased motorola milestone on croma oberoi mall goregaon and after 6 month defect found in mobile then i repaired mobile by service centre in last week .and i have received mobile piece after 1.5 month from service centre .but mobile is not in good condition and again found some defect in mobile.
Kindly waiting for your feedback
Regards...

As i have purchased croma a/c at croma (the electronics megastore ) at panjagutta,on 24/03/2011, after 20days there was an problem with swing in the a/c,complaint was lodged in the month of Apr'11.they have send the service executive twice ,they have came to our residence without any tools to repair, both of them saw and said its an problem with swing only sir,, that was my comnplaint they came and said same thing and they went off.....

Dear Sir,
I have purchased motorola milestone mobile on Croma store ( Oberoi mall ) on 10 th Dec 2010 and bill number is[protected] and after 6 month i found some defect in mobile the i will contact to Public desk ( Croma Oberoi mall ) that time his gave me wrong address of service centre ( Borivali ) then i went to service centre( REDINGTON INDIA LTD ) on 25 th June 2011 for repairing that time service centre lady said you will get...

Please note that yesterday i have bought a iphone 4 from Croma Store , Crown Interior Mall , Faridabad under invoice# SLF02A[protected].

From store sales boy Harish , i have asked for a black iphone but he gaves my white iphone4 and that comes to my knowledge after reaching home now today when i am asking croma store to replace it with a black iphone 4 what was actually i required but they are denying the same. This is cheating.br...

I have purchased motorola milestone in Jan-2011 from croma ( goregaon-Oberoi ) but I found motorola milestone some defect then i went to oberoi goregaon croma puplic desk that time public dest executive gave motorola authorised service address but this address was old because service centre before 8 month shifted to kora kendra ( borivali ) .croma executive wasted of my time and money.and then authorised service centre commit to me you will...

Dear Sir,

This is to inform you that i had purchased a nokia handset E-72 on 21.03.2010 with invoice number as[protected], blue tooth accessories with two years warranty and handset with one year extended warranty from croma mulund.

From few days iam having some software issue( like not enough memory please delete some data first) in my phone but was not able to trace my bill so went to croma mulund gave them...

purchased a Sony Erricson mobile (F305) from Croma the brand name for Infinity Retail Ltd. From their Malad West Mumbai outlet on 04/05/2009 for Rs. 7699/- and with it also the extended warranty for Rs. 250/-. Sale invoice No.[protected]. This was paid by credit card.

In December 2010 the phone was not charging and hence took it to the Croma outlet at Malad West. I was called in the middle of January 2011 to collect the phone....

Never buy any product from Croma.

Though its a bit lengthy, after reading this, Im sure you will not go to Croma ever!!!!

Last month on 16/04/2011, I bought Sony Vaio VPCEA33EN/L and I regret for buying it from Croma, Anna Salai. The total cost of the laptop was Rs. 38794 and I paid 7000 in advance and converted the rest Rs. 31794 to 9-months EMI. I swiped Rs. 31794 from my credit card (HDFC.) I've bought...

I have purchased a Refrigirator in your show room at annanagar on
23.04.2011. The details of purchase are furnished here under.

CROMA-REFREGIRATOR - 231 LTR
MODEL : CRAR2243
DATE OF PURCHASE : 23.04.2011
INVOICE NO : SLF02A[protected]
DEALER NAME : CROMA-CHENNAI-ANNANAGAR
...

At Croma, Aundh first they increase actual MRP of product and then after discount they give product at actual MRP. This way they claim that they are giving discount.
I decided to buy a laptop. After searching different model on internet I concluded to buy Sony Vaio Laptop ( Model No- VPCEB45FG). MRP quoted by Sony Vaio web site was Rs.39,990. I went to Croma, Aundh, Pune ( on 19th May, 2011). I was surprised to see MRP written on display...

S/AC was purchased from the Croma Pacific on 13.02.2011. It is not cooling. The installation was not done by a competent service engineer. When we started first time in April it did not cool, On lodging complaint the attending engineer said the ODU nuts were not tight properly so so the gas leaked. He filled the gas and Ac started wkg. OK. Now again with in a month's time again it stopped cooling,

My HItechi S/AC has not...

I purchased a Sony camera under the scheme of free photo printing (one album) within one month. When I went to redeem the coupon at the end of one month, they denied and said that it is a third party service and Croma doesn't have a control. They wasted my more than 2 hours in calling one person or another but none of them attended to their phone. finally the person disappeared leaving me waiting at the customer care room. This is an...

We bought a DSE brand amplifier model numbar dy2023 from Croma outlet at R-City Mall at Ghatkopar in Mumbai almost a year back for approximately ten thousand rupees. The amplifier stopped functioning in a couple of months. We made repeated calls to Croma, who later when came in our contact denied saying you will have to call up DSE guys for repairing. We then started to call DSE, the response was not good here too. Finally two months back...

Fraud Institute,
Croma Campus. E-20. Sec-3. Noida-201301. Uttar Pradesh (India)


This Institute does not have a good trainer, when we go for a demo class then they promise us to provide a good knowledge of Software Testing, Software Development..

But after submitting fee, they do not care about us and or career.
They do not have any placement cell.
I have done this mistake , that i...

The Extended warranty is really useless. I had a worst experience dealing with these people. There database is not synchronized and they showroom people and Call center people do not work in co-ordination.

I had bought three products from Chroma and I had opt for extended warranty for all the 3 products(TV, Washing Machine, Water Purifier). Recently, my Onida TV was down and I had called up toll free number to raise a complaint,...

we purchased croma ac vide customer no. 9014631 on 26th june 2010 . no service call was received upto 20th april 2011 . telephone no. 4522400 is out of order hence complaint lodged personally on 1st may 2011 . but to no avail . contacted headoffice bombay. on no. 67613600 , they gave the no. [protected] . contacted 3 times on this no. ..and they have assured to service today itself .after 2pm . plz ensure service iz done today itself...

We have purchased an A/C from Croma last year and as promised by the sales man there will be a service call after one year but no one called us and apart from that we have also requested them to come for Service but no one came would request you to kindly tell some one to call me and then come for the Service of my Window Ac purchased from Croma , I am staying in Lajpat Nagar and my number is [protected]

Regards...

SIX MONTHS BACK LAUNCHED THE COMPLAINT NO.5570-48 DTD 26/OCT/10.
AND REMINDED SEVERAL TIMES (ONCE CONTACTED MR. PRASANA HE IS THE SERVICE MANAGER) BUT NOTHING HAPPEND. AGAIN FIVE MONTHS LATER
ON DATE 1/APRIL/11 WHEN CONTACTED THEY GIVEN ME NEW COMPLAINT NO. 12353. FOR THE 3RD TIME ON DATE 18/APRIL/11 REGISTERED THE COMPLAINT ON CROMA WEB SITE COMPLAINT NO. 103/180411/MICROWAVE/167383.
BUT THEY DON'T CARE TO REPAIR...

I had purchased Symphony Air Cooler from Croma (Himalaya Mall, Ahmedabad) on 17th April 2011. To this I made full payment and was assured that my product would be delivered the next day (on 18th April 2011). But this was not done. I called Croma for the same at 1:45 pm. To which they said they will get back to me. But nobody called me till 5:30 pm. They informed me that as it is late now they will deliver the product the next day on...

We regret to inform you that, contrary to our initial pleasant experience at the Croma Electronics Megastore, Rajouri Garden New Delhi on 01 April 2011 when we purchased a HITACHI 1.5 Ton Split Air Conditioner, our subsequent experience and the response of the Croma Store has shattered our confidence.

Two sealed packages containing the component parts of the AC along with a voltage stabilizer were delivered by your Croma Store...