My order is shown to be delivered to me, but it ain't
I got a call at 12:30 pm today. The person was confirming my address, then he said he'll deliver by afternoon.At 14:51 I receive a message that my order is delivered.But in actual I haven't got it yet.
I tried three numbers provided by Ecom Express. The first one from which I got a called( some Ahmedabad based no. I think), I tried calling it, but whenever I entered my product pin, it was shown to be incorrect. Then I tried the second number(Bengaluru based no.), same problem in that. Then I searched for Customer Care number for Ecom in google, and I got a Delhi based number, this time there was no issue, . I told the person abt my happening and he said not to worry and that I'll get my product in 48-72 hrs. So will I getr my product soon or not??? I nees it urgently!
The shipment awb is [protected]
And order no. is[protected]
Was this information helpful? |
Greetings from Ecom Express
Please be informed that we are the Logistics service provider and we deliver the shipment packages as it is handed over to us. In case you have any issue regarding the content of the package, request you to kindly contact your shopping portal.
Regards,
Team Ecom Express