Flipkart — Sofa completely different from what I ordered

Flipkart — Sofa completely different from what I ordered

R Rushika Gadekar from Mumbai, Maharashtra Sep 15, 2022 Sep 23, 2022 This thread was updated on Sep 23, 2022

Order id: OD[protected] See how Flipkart is selling there product. What I order vs What I get First image is what i ordered on Flipkart and second image is what i Received from Flipkart, Fabric, Cushion cover and wood material is very poor, totally different from website photo show on @flipkart. I have been calling them since last 2 week but no resolution from their end, Also I informed same about it to seller, but seller is not responding and also not picking up my call. I asked customercare executive of @flipkart to atleast not exchange but repair it or change the fabric as per photo which was shown on website that also is not been given. Also @flipkart is not resolving my refund issue, which I have been call for since last 2 weeks. Really pathetic service and products quality. I have been customer of Flipkart for last many years, but not faced such issue but now the service and quality of products which i got is really very bad and poor, Because of which i returned, and due to that they have blocked me also for doing maximum numbers of return. And now not giving proper solution also. — in Virar. +2 photos Was this information helpful? No (0) Yes (0)
Flipkart customer support has been notified about the posted complaint. Sep 16, 2022 Updated by Rushika Gadekar Received a call from [protected] yesterday calling from Flipkart refund team on behalf of the consumer complaint raised. I think this is fake call He was telling we are giving you voucher through which you will get your refund and we will pick up sofa, Asking for bank details I told him I will ask my husband and call you later Sep 23, 2022 Updated by Rushika Gadekar Still my issue is not resolved, I didn't get any call or email from Flipkart
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