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Hero Electric Customer Care Contacts

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Last updated May 27, 2024
Complaints
668
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34
Unresolved
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Customer Service Contacts

Hero Electric Phone Numbers

Toll free
1860 2662 2662
302
243
Phone
+91 11 4182 0000
171
154
Fax
+91 11 4182 0001

Hero Electric Website

Hero Electric Head Office Address

50 Okhla Industrial Estate (Phase III)
New Delhi
New Delhi District
Delhi
India
110020

Hero Electric Social Media

Hero Electric Company Representatives

Additional Hero Electric contact information

Contact Form Manufacturing Unit Hero Electric, Phase VIII, Focal Point, Village Mangli, Ludhiana - 1410101 (Punjab) India Tel: +91 16 1508 8571, +91 16 1508 8573 Fax: +91 16 1267 7955 ASC / Service Points Orissa M/s Aaditya Auto, Rayagada, Opp Railway Station, Raj Hotel Line Rayagada Odisha +91 94 3705 5033 M/s Ashesh Motors, Plot - No 1003 Bijupattanaik M, Paradeep +91 86 5889 6895 +91 75 0479 0970 M/s Balajee Auto India, Sambalpur, C/O - Basanti Lodge, Aainthapalli, In Front Of Honda Showroom, Sambalpur - 768004 +91 99 3765 9616 M/s Sheetal Shakti Enterprise, Kasipur, Keonjhartown In Front Of Petrol Pump, N. H. 215, Odisha Pin 758001 +91 77 3547 7722 M/s Subhashree Automobile, Near SBI, Collage Suquare, Kakatpur, Puri, Odisha, 752108 +91 90 4004 9118 +91 99 3707 4853 M/s Subhashree Automobile (Sales Point), Plot No - Scr - 33, Boyonika Bhaban, Kharvel Nagar, Unit - 3, Bhubaneswar - 751001, Orisha +91 99 3707 4853 Maharashtra M/s Adarsh Sales Corp - Sales Point, Near Kamal Nursing Home, Opp. Bank Of Maharashtra, Market Yard Road - 411037, Pune +91 99 6016 6885 +91 98 6027 0101 M/s Siddhivinayak Automobiles 1151, Mangalwar Peth, Station Road Near To Janta Bank, Talehaon Dabhade Station, Pune M/s Siddhivinayak Automobiles Shop No. 4 Keshav Nagar Subhaprabhat Colony Opposite Sejal Park Kalewadi Road Chinchwad - Gaon Pune +91 94 2373 2672 M/s Vijay Accessories - Sales Point, 65/3 Karve Road Pune - 411004 +91 98 5015 2015 +91 98 2204 7007 West Bengal M/s Durgapur Enterprise, Benachity, PO - Aurobindo Avenue, Ps - Durgapur, Dist. - Burdwan, 713213, Durgapur +91 93 3393 1910 M/s Maa Kali Automobiles, Po & Ps – Belda, Dist. - Paschim Midnapur, West Bengal, 721451 +91 98 0000 7929 M/s Orko Automobiles, VILL. & Po - Bhupatinagar, Dist. - Purba Medinipur, 721425 +91 98 7481 6539 M/s Rakes Automobiles, PO&PS - Gagarampur, Dakshinapur - 733124 +91 94 7747 6039 Karnataka M/s Jsb Power Sollutions, Kollegal, # 69 K - 4 Mgsv Collage Road Near Tuluk Panchayat, Koollegal, Ch Nagar, Karnataka, 571440 +91 98 809 4969 Tamil Nadu M/s Just Go E Bikes, Chennai, 56, 2nd Avenue, Ashok Nagar, Chennai +91 98 4009 3843 M/s Shanthi Motors,494 C, Thiyagi Kumaran St, Sukrawar Pet, Coimbatore - 1 +91 97 9050 8763 Delhi M/s Ms Harsh Motors, E3, Naya Kawi Nagar, Near Ram Leela Maidan, Jain Mati High School, Ghaziabad (U.P.) +91 98 7141 0310 M/s Ms Jai Mata Di Cycles Works, Bhim Nagar Chowk, New Railway Road, Gurgaon - 122001 (Haryana) +91 98 1010 5839 M/s Ms Lucky E Bikes, Patel Nagar, Little Angel School Road Near I. T. I, Sonepat (Haryana) +91 91 3613 4978 M/s Ms Raju Electric, Kitwari Road, Shekhpura, Palwal (Haryana) +91 98 9634 0681 M/s Ms Sr & Sons, 210/29 Ramgopal Colony Delhi Road Rohtak - 124001 +91 90 6806 1060 Haryana M/s Ms Mahender E Bikes, 1B/19 Near Hundustan Petrol Pump Neelam Bata Rd. Nit Faridabad 121005 (Haryana) +91 88 1396 7694 +91 92 1087 5921 Puducherry M/s Sri Lakshmi Electric Autos, 10, Jothiramalinga Adigal Street, Old Saram, Near Annamalai Hotel +91 90 0392 3010 M/s Sri Lakshmi Electric Autos, 10, Jothiramalinga Adigal Street, Old Saram, Near Annamalai Hotel +91 90 0392 3010
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Hero Electric Overview

Latest complaint Replacement of battery in warranty period not being made has been filed on 27/05/2024. Latest Resolved Not received the replacement for my hero scooter lock system. was resolved May 22, 2024. Hero Electric ranks as the #8 most complained about among Motorcycles & Scooters.

Disclaimer

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Leave your complaints, comments, reviews and experiences regarding on our website and work with their customer service team to find a resolution.

Recent Hero Electric reviews & complaints(668)

S
satvir singh grewal
May 27, 2024
May 27, 2024
This thread was updated on May 27, 2024
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Hero Electric Customer Care
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Hero Electric — Replacement of battery in warranty period not being made

Address:78/4chotu ram nagar Rhtsk

Hero electric optima was bought from Rama Auto Rohtak on24/3/2023but the Scooty. Is standing with dealer workshop since 13:2/2024 for want of Replacement of Battery with inWarranty. No response from company/ dealer I am deeply shocked with the behaviour of Hero Electric It should be Zero instead of Hero...
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DCbarthwal
from Ramnagar, Uttarakhand
May 22, 2024
May 24, 2024
This thread was updated on May 24, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Hero Electric Customer Care
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Hero Electric — Not received the replacement for my hero scooter lock system.

I have submitted my main lock system to local dealer and as per them they have submitted the warranty request with Hero electric but after that they have not received the replacement back, and I had to purchased a new lock system when my scooter is in warranty period. When I tried to call hero on their cutomer care no.[protected]. It never connected, nor our email delivered to their email address - info.[protected]@heroeco.com.
br...
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A
aayank02
May 14, 2024
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Hero Electric Customer Care
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Hero Electric — Replacement of battery under warranty period

I am deeply dissatisfied with the service provided by Hero Electric Motors regarding the replacement of my two-wheeler's battery. I handed over the battery to your authorized dealer in Indore two months ago, and to my dismay, I have yet to receive a replacement.

Despite my repeated attempts to seek updates via email and your toll-free number, I have been met with complete silence from your customer care team. This lack...
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