[Resolved] Housefull — Order not assembled, poor service during delivery and request for exchange
G
georgeckarot
from Mumbai, Maharashtra
We have been waiting to get our product assembled the last few days with order number 55894. HDC no 9950/2014/2335 No response till date even when we asked for a product exchange. Highly disappointing and i need to mention the delay of over 3 weeks to get the items delivered and in parts!
We have sent a number of mails for an exchange and so far we have not received any mails for the bank details and procedure for the exchange despite constant follow up with your team. We are highly disappointed with the response and so far we have not received any acknowledgement on these mails as well.
The least you could do is to acknowledge the receipt of this mail and let us know if you plan to exchange it or do the installation
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Complaint marked as Resolved
Housefull customer support has been notified about the posted complaint.
Verified Support
Jun 12, 2015
Housefull International Furniture Customer Care's response Hii georgeckarot ,
I apologize for the inconvenience caused. I hope your issue has been address but in case its not then I would like to request you to please call us on[protected]/9786 and we will be happy to help you. you can also write us at [protected]@housefull.co.in
Awaiting your reply and details.
Regards,
Anees Shaikh
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