Verified Support
Apr 27, 2021
ICICI Lombard Customer Care's response Dear Pavan,
Apologies for the inconvenience caused. We have made a note of your concern. Kindly share your contact/policy details for us to check this from our end.
Regards,
ICICI Lombard General Insurance
Apr 27, 2021
Updated by Pavan Bonthu Policy number is 4151/IP/[protected]/00/000
And contact number is [protected].
Apr 30, 2021
Updated by Pavan Bonthu Hi,
Any update on this???
Verified Support
May 02, 2021
ICICI Lombard Customer Care's response Dear Pavan,
Apologies for the delay and the inconvenience caused. We have made a note of the details and will get back to you with an update on the same.
Regards,
ICICI Lombard General Insurance
Verified Support
May 03, 2021
ICICI Lombard Customer Care's response Dear Sir,
We write this with reference to your below concern regarding the clarification on the refund amount.
As per our telephonic conversation held today, we would like to inform you that we are working on your concerns and we will revert you maximum within 4 working days.
In accordance to our continual focus and commitment to customer service, we trust we will address your concern(s) in a fair and equitable manner.
We assure you the best of our services.
Verified Support
May 06, 2021
ICICI Lombard Customer Care's response Dear Sir,
We write this with reference to your below concern regarding the clarification on refund amount.
As per our telephonic conversation held today, we would like to inform you that the refund has been processed as per the cancellation grid and terms and conditions.
Further, we will maintain our final stance.
We look forward to serve you.
May 06, 2021
Updated by Pavan Bonthu I would like to know what are all terms an conditions and cancellation grid rules. You simply cannot say as per terms. As a customer I have right to know the terms which states that you can deduct extra money from the customer when they cancel the policy.
May 11, 2021
Updated by Pavan Bonthu Hi,
I need to know the policy terms and cancellation terms
May 14, 2021
Updated by Pavan Bonthu Hello icici any update on this???
May 17, 2021
Updated by Pavan Bonthu Hi I would like take the complaint for further process as icici lambord failed to give proper response.
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