Sir, my car (UP17K6913) claim number is 37K93731 is partially approved by Iffco tokio surveyor. In an Incident my car front mirror and side window got damaged. I am having this car from last 6 years and first time claiming for genuine damage. But when Iffco tokio surveyor inspected the car he told me that he can approve for side window dent only which is actually very less in value. you have to pay for front mirror for replacement to your car agency. I checked with my car agency their agent told me that you have taken insurance from policy bazar not from us we can't help you. your surveyor Mr Javed Ali is of the view that damage can be done either front or side so claim can be also given for one side only.
What is use of taking zero dep insurance from your company if customer struggle with genuine claim and when we actually required claim benefit from your company, your representative rude behavior doesn't give good experience to customer.
Kindly look into the seriousness of the matter and revert at the earliest. Was this information helpful? | 
Post your Comment