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Indian Railway Catering & Tourism Corporation [IRCTC] Customer Care Contacts

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Last updated Aug 2, 2024
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Indian Railway Catering & Tourism Corporation [IRCTC]
Customer Service Contacts

Indian Railway Catering & Tourism Corporation [IRCTC] Phone Numbers

Toll free
1800 111 139
1035
513
Phone
+91 44 2530 0000
306
199
+91 11 3934 0000
138
152
Mobile
+91 11 2331 1263
301
162
+91 11 2331 1264
100
108
Fax
+91 11 2334 5400

Indian Railway Catering & Tourism Corporation [IRCTC] Website

Indian Railway Catering & Tourism Corporation [IRCTC] Head Office Address

9th Floor, Bank of Baroda Building, 16, Parliament Street
New Delhi
New Delhi District
Delhi
India

Indian Railway Catering & Tourism Corporation [IRCTC] Social Media

Indian Railway Catering & Tourism Corporation [IRCTC] Company Representatives

Additional Indian Railway Catering & Tourism Corporation [IRCTC] contact information

IRCTC Help Contact Through SMS HELP and send to 139 Train Time Table Enquiry: SMS TIME to 139 PNR Enquiry: SMS PNR to 139 Train Arrival Departure Enquiry: SMS AD to 139 Train Seat Accommodation Enquiry: SMS TRAIN to 139 Train Fare Enquiry: SMS FARE to 139 Train PNR Status Enquiry Through Single Number: Calling 139
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Indian Railway Catering & Tourism Corporation [IRCTC] Overview

Latest complaint Room booked for 2 persons for the same date has been filed on 02/08/2024. Latest Resolved Refund not provided for cancelled ticket was resolved Mar 13, 2024. Indian Railway Catering & Tourism Corporation [IRCTC] ranks as the #1 most complained about among Railways.

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Consumercomplaints.in is not affiliated, associated, maintained, authorized, sponsored, endorsed by, or in any way officially connected with Indian Railway Catering & Tourism Corporation [IRCTC]. We suggest contacting the company directly to resolve your complaints, and you can find the company's contact details above.

Consumercomplaints.in is an independent website that was launched in 2004 with the purpose to create a platform for customers to voice their issues and concern publicly, without the fear of being ignored. It is our core desire to make it easier for both customers and companies to connect to each other.

Leave your complaints, comments, reviews and experiences regarding on our website and work with their customer service team to find a resolution.

Recently resolved Indian Railway Catering & Tourism Corporation [IRCTC] complaints

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Recent Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints(10808)

D
Dasari V Rau
Aug 2, 2024
Aug 2, 2024
This thread was updated on Aug 2, 2024
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Indian Railway Catering & Tourism Corporation [IRCTC] Customer Care
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Indian Railway Catering & Tourism Corporation [IRCTC] — Room booked for 2 persons for the same date

Dear friend
I have booked a retirement room No.12 for stay at Renigunta (RU) on 27.4.24 for stay from 29.7.24-6 am to 30.7.24-6 AM and paid Rs.404.
(1)ID No.[protected]l, Ref.No.RURR2918746, Transaction ID : [protected] Arrived Renigunta station on 29.7.24 by train No.
(2)Again on the same day I have also booked room No.12 for stay from 30.7.24-6 am to 30.7.24-6 pm. ID No.[protected]l,
Ref.No.RURR2918746, Transaction...
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nitin1986v
from Bilaspur, Uttar Pradesh
Jun 11, 2024
Jul 9, 2024
This thread was updated on Jul 9, 2024
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Indian Railway Catering & Tourism Corporation [IRCTC] — tdr request repudiated through edr

Dear IRCTC Customer Support,

I hope this message finds you well. I am writing to express my deep dissatisfaction and frustration regarding the recent ticket refund request I filed for PNR Number [protected] . Despite the train being delayed by a substantial seven hours, my Ticket Deposit Receipt (TDR) was unjustly rejected.

I filed the TDR with a legitimate reason, "Train Late More Than Three Hours, " along with...
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Richa.verma24
from Gwalior, Madhya Pradesh
Jun 7, 2024
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Indian Railway Catering & Tourism Corporation [IRCTC] — Payment deducted while booking the ticket but status showing Not booked

I booked a ticket from Etawah to Lucknow by Shatabdi for June 11th. The ticket was booked on June 7th. The payment got deducted from my account but the status on the transaction is showing 'NOT BOOKED'. The detail shown on the ticket is
Payment Status: Amount Received From Bank
Failure Reason: Unable to perform Transaction. Please try later....
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