Jeeves Consumer Services Complaints & Reviews

I am writing to express my disappointment and frustration regarding the recent installation of a Marq air conditioning unit at my hotel by your technician. I am dissatisfied with the additional copper wire that was installed, as well as the demand for extra payment in order to complete the installation.

On [11/05/2023], I contacted your company to schedule the installation of a Marq AC unit at my hotel. During the initial discussion,...

We have brought the extended warranty for IFB machine on Flipkart.
Machine was ordered on Flipkart along with warranty. Machine is not working now and they are just taking the complaints but not working on it. Just says that their technician will visit but can not see any action. Policy No: JPPOFFK471192...

I mailed Jeeves regarding cancellation of LG air conditioner extended warranty on the 19th April and also shared my bank account --- my Policy ID is EW[protected] and received a mail from Jeeves
"Please be assured that the refund of Rs 2660 as part of the cancellation of Extended Warranty Plan for LG AIR CONDITIONER has been initiated and it will be credited to your account within 8 business days. We will also share the UTR number...

I had purchased the ac through Flipkart and installation should be done on 25th April 23 but still installation not done yet. I spoke multiple times with Flipkart customer care and every time they said sir you have to wait for till today 7pm and next day I called again they said you have to wait till 7pm. Again i called another day and they only just increasing date for resolution. After 8 days of delivery no one responding or resolve this....

Hi,
Register mobile number:-[protected],

Our household made an investment in a washing machine that came with a comprehensive protection plan, covering all potential issues for a period of 3 years. After utilizing the machine for a total of 2 and a half years, it began to malfunction and required repair. Despite reporting the issue and following up on multiple occasions, we have not yet to receive any service to address...

I had purchased the ac through Flipkart and installation should be done on 20th April 23 but still installation not done. I spoke multiple times with Flipkart customer care and every time they said sir you have to wait for till today 9pm and next day I called again they said you have to wait till 9pm. After 7 days of delivery no one responding or resolve this. Today I request Flipkart that either install it today or refund my money so that...

I purchased marqtv last year March 2022 and due to display problem I have returned and refund was made to me. Enclosing screenshot. I also purchased completed protection for rs 899. Policy I'd is CPJVML[protected]. I called the Jeeves customer care and cancelled my policy I'd on March 6 th. After that they r telling will refund amount but till date no response from their side. I send around 100 emails but no response from them. Now am discussing...

I had purchased the TV alsong with extended warranty now since 15 days I'm following up with team no response everytime I call they just escalate and inform for 2 days then no response from team pathetic as want to spk to supervisor or manager they denied as they don't have access to transfer my registered no [protected]...

Dear sir/Madam This is regarding my (Case ID: FLRT-E3DWY6-9MAOJJ-TT9995-BP8QHNU) regarding Thomson LED TV purchased through flipkart along with extended warranty for 3 years no. CPFK[protected]. I am writing to bring to your attention an issue that I have encountered with my three-year extended warranty on my Thomson LED TV. I purchased this warranty from flipkart.com along with my Thomson LED to protect my investment and ensure that I have...

I purchased Nokia LED TV and technician was assigned and installed the TV.
During the installation, he advised me to take the extended warranty policy so we decided to buy the policy. Technician asked Rs.3700 for the policy so we gave Rs.3700 to the technician who asked us to wait 24 hours for the policy details.

After 24 hours, I have checked with the company thru customer care service, technician didn't give the money...

This is regarding flipkart order OD[protected]. I purchased complete mobile
protection Policy Number:CMFKJL[protected] for my phone.
due to accident, My phone screen got damaged and I am trying to avail the
repair from Jeeves consume service but there is no response.
I raised the request on 22nd March but they mentioned that chargeable
amount is not correctly updated at their end as it is showing...

My mi tv was delivered from flipkart two days ago. But installation has not been done yet which was scheduled on the next day from delivery. Why jeeves service is so bad? Even no one contact me yet. My service request number is FLIM-7OIYIO-3B1OKN-BQJ9FS-6KXF37K
Please take action immediately....

I had made complaint on 18 mar 2023 regarding my Realme TV Display not working but till today no one from your team resolved my problem.

Complaint ID-CLEWG[protected]....

1. Purchased SANSUI FRONT LOAD 6KG washing machine on nov 2020 from flipkart
2. Along with Jeeves complete appliance protectioj of 3 years.
3. march 2023, the drum bracket called spider arm corroded and broke off leading to the washing machine unserviceable.
4. Jeeves personel visited on march 4 2023 and said he ordered replacement and replacement is on the way.
5. Now jeeves saying part not available stating they...

I ordered(OD[protected] a Toshiba TV from Flipkart on 17th March 2023 and Raised return request on 18th March 2023 due to there was a issue with the panel.

There was no tech Visit from the Flipkart/Jeeves side. Calling daily and Still no response.

For 4 days they daily send me a message for tech visit and at the end of day no one comes and they send a message we were unable to reach you.

I...

Please refer to the screenshots of the messages received from Jeeves,

16.02.2023- TV was picked up by Technician of Jeeves(Acknowledgement attached)
09.03.2023- TV was repaired by Jeeves and technician from Jeeves fitted the TV. (Message Screenshot)
12.03.2023- Email to Jeeves support for again issues in TV (My email on 12.03.2023 4:09 pm)
13.03.2023- Jeeves Technician from Jorhat, Assam Visited my place...

Flipkart smart upgrade plan [order ID: OD[protected]]
Product : realme narzo 30 5g
Mobile IMEI number: [protected]
This mobile is blocked from flipkart smart upgrade plan and that’s why i could not pay the due amount that’s why mobile is locked and i don’t pay due amount Send me the link to deposit my due amount...

I have raised complaint on 4th March as my recently purchased xiomi tv is been damage. I have purchased extended warranty of complete TV protection. So my damage tv can either be refunded or repair.

On 6th March after paying Rs500 Jeeves services send their technician name shah Aalam shaikh. So he came and inspected the whole incident.

Then after that I have received one text message from them stating this:-br...

Hi,

I have raised my complaint on 4th of March. Complaint ID :- JVS-708733

My recently purchased TV is damage due to accident of wall mount.

On 6th March they have send one technician after I paid 500 Rs to inspect the issue. On Sunday 12th March I received one message from them stating this :- "Dear Customer,
Technician SHAH ALAM SHAIKH (Call: Call [protected], PIN 121) has been assigned...

My Ticket id is still pending after so many call to Jeeves Help Line, They said your problem solve in 21 working days if not solve your problem we give you refund of your TV but after one month there is no solution and no call from their end.

I call daily to jeeves help line they always said sorry for inconvenience give 2days or 48 Hour your problem will resolve or refunds team will call you we accelerate your call/problem...