[Resolved] Lenovo — No response from customer support despite laptop being on warranty

[Resolved] Lenovo — No response from customer support despite laptop being on warranty

A aruna06 from Noida, Uttar Pradesh May 2, 2024

Had contacted Lenovo customer care for laptop repair on 28/4/24 with case number [protected].Despite being on premium warranty, I have contacted customer care almost daily to look into this matter as laptop is crucial at my office, yet no response from their end.Just false assurance mail saying my issue will be resolved soon.Repent buying lenovo and am definitely not renewing my warranty with them if they are so callous. Was this information helpful? No (0) Yes (1)
May 3, 2024 Complaint marked as Resolved all thanks to the prompt follow-up by the consumer complaints forum, my problem was resolved in a day. Thank you so much for the help. It eased off so much mental anxiety caused by unresolved issues.I am grateful to this forum. Lenovo customer support has been notified about the posted complaint.
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