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Lenskart Customer Care Contacts

www.lenskart.com
3.9
Last updated May 26, 2024
Complaints
1644
Resolved
1208
Unresolved
436
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.
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Customer Service Contacts

Lenskart Phone Numbers

Toll free
1800 102 6886
192
138
Phone
+91 99 9989 9998
95
94

Lenskart Website


Lenskart Head Office Address

Mayur Vihar Store, Shop # 35, Ground Floor, Pratap Nagar
New Delhi
New Delhi District
Delhi
India
110091

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Lenskart Overview

Latest complaint Late delivery, unfair exchange pricing. Dissatisfied with service. has been filed on 26/05/2024. Latest Resolved Refund not provided was resolved Apr 20, 2024. Lenskart ranks as the #7 most complained about among Other.

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Consumercomplaints.in is not affiliated, associated, maintained, authorized, sponsored, endorsed by, or in any way officially connected with Lenskart. We suggest contacting the company directly to resolve your complaints, and you can find the company's contact details above.

Consumercomplaints.in is an independent website that was launched in 2004 with the purpose to create a platform for customers to voice their issues and concern publicly, without the fear of being ignored. It is our core desire to make it easier for both customers and companies to connect to each other.

Leave your complaints, comments, reviews and experiences regarding on our website and work with their customer service team to find a resolution.

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Recent Lenskart reviews & complaints(1644)

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K
kareem98
May 26, 2024
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Lenskart Customer Care
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Lenskart — Late delivery, unfair exchange pricing. Dissatisfied with service.

I am writing this review with immense disappointment regarding my recent experience with Lenskart. Despite exchanging my eyeglasses and being promised a discount, my order has yet to be delivered, well beyond the promised delivery date.

I placed an order with Lenskart on May 22, 2024, with the expectation that it would be delivered promptly. However, it has now been over a week, and I have not received my order. This level...
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SharathL
from Hyderabad, Telangana
Apr 20, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Lenskart Customer Care
Service available

Lenskart — Refund not provided

I bought online, specs cleaner from lenskart online store, but due to delivery time issue it had to be cancelled. The item was cancelled on 17th April and till date lenskart has not provided refund for the same. I have tried enquiring about the refund multiple times since it's getting delayed, they stated refund initiated on 17th April, but it has not credited to my wallet till date. Either they assume they are clever or customer is a fool....
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Shivamnotok
Apr 17, 2024
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Lenskart — My eyeglasses not delivered and stuck at preparing for dispatch

I have ordered two eyeglasses on 13 April 2024 and delivery date is 16 April 2024 but not delivered and even it is not dispatched yet...
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