Matrix Cellular International Services Pvt Ltd — Faulty Sim, and no assistance in USA
R
rajivkhr
from Mumbai, Maharashtra
Aug 22, 2023
Tried complaining immediately upon landing in USA. Since then several complaints to Senior management also. They've been only blaming on everything but not the sim card.
It's not appreciated at all. My entire visit, I had to mostly live without data, and sometimes without any signal at all.
Worst part, no one at managerial level takes a responsibility and speaks over.
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