Pizza Hut India Complaints & Reviews

Dear Pizza Hut, i did not receive any resolution/not received call / not received communication from your side.. in the previous complaint you asked me to share detail on the FB link, I shared all detail there and also did a follow-up but I think I got some response like "will provide update very soon etc." More than one month passed..seems I m getting a response from BOT from FB link. Although I shared all details with time and caption subject...

Order #14689154.
A person named Sachin called from no. [protected] and refused to deliver at the following address - Flat 102, Tower 24, DDA flats, CWG village, Behind Akshardham temple, Delhi. He said that he would cancel the order. He said that I have to place order through Swiggy or Zomato. But he did not cancel the order till 6:57 which was the scheduled delivery time. Because of this I was not able to place another order. I also...

I have purchased 4 pizzas vide Inv, No. P[protected] from Dhakoli outlet, in Zirakpur Punjab on 25.12.2022 at 19.11 Hrs. I keep getting vouchers from SBI card for purchase from your outlets, but every time your product quality is getting poorer. The order was for Pizzas, but what is served was thick pizza bread base with minimal cheese topping. The hygiene was so poor that there was a hair in one of the Pizza. The number mentioned on bill...

Hi, I made an order of Rs 492.46 at the Pizza hut outlet in kengeri satellite town, bengaluru, 560060 on 27/11/2022. The amount was deducted from my account but the order was not placed. I tried again but it failed. So in the total amount of Rs 984.92 was deducted. I got credited with Rs 492.46 of first payment instantly but the rest money has not been credited till now.
Please refund the money as soon as possible....

Hi, I made an order of Rs 250.95 at the Pizza hut outlet in Pavilion Mall Ludhiana on 15/07/2022. The amount was deducted from my account but the order was not placed due to "Response time issues". I tried again but it failed. So in the total amount of Rs 250.95 + Rs 250.95 was deducted with PTRN nos: 66279189 and 66278828. I was in touch with a person at the outlet who assured me that money would be back in my account within 14-21 working...

Hi, I made an order of Rs 250.95 at the Pizza hut outlet in Pavilion Mall Ludhiana on 15/07/2022. The amount was deducted from my account but the order was not placed due to "Response time issues". I tried again but it failed. So in the total amount of Rs 250.95 + Rs 250.95 was deducted with PTRN nos: 66279189 and 66278828. I was in touch with a person at the outlet who assured me that money would be back in my account within 14-21 working...

I place an order and money deducted to sapphire foods through gpay but I didn’t get the order .ref number[protected]...

Yesterday I went to Pizza Hut and ordered a Pizza and obviously a water bottle but by seeing the price of the water bottle I was baffled! It was literally 50rs for a 1 liter bottle and the bottle company is AQUAVESS which is usually not available in the market. I really want a quick response from Pizza Hut !! Why you are charging 50 rs for a 1 liter water bottle ??...

I tried to redeem sbicard gift vouchers from pizza hut. I went to pizza hut delivery outlet in Pondicherry (Providence Mall) more than 3 times and every time they gave me same excuse that there is some problem with tie up with sbi & Pizza Hut. And they refuse to redeem the Vouchers.
Please resolve my compliant ASAP....

I was trying to order the pizza from pizza hut app. I added the pizzas to the card, proceed to the payment step using UPI method (GPay), the money was deducted from the bank but when i returned to pizza hut app order was not placed and the cart was empty....

Order # 11968828 and complaint number T[protected]
Does anyone please confirm how much time Pizza hut takes to provide the resolution? Shared all the required info and it's been close to 3 weeks but no concrete response. If the resolution team not taking care then to whom we can raise our concerns...

I have been asked to share detailed concerns on FB messenger like, is there any other social media link where I can raise...

I have downloaded pizza hut app made my payment but order was not registered.it shows i have order nothing...

I ordered a pizza from the pizzahut app. I checkout from my cart and paid through PhonePe UPI . The payment was successful but when I returned to the app, it showed there were no orders. I didn't got any pizza and neither my is refunded. Please help.

My email
[protected]@gmail.com
phone no.
[protected]...

I have placed order for two medium pizzas on Dec 9th at 2.03pm and estimated delivery time was 2.33pm. I got confirmation mail, so I waited till 2.40 and called the number mentioned in mail I was told my complaint will be escalated to store and store person will call me. But no one called and I tried calling store but no one picked. Twice I called toll free but they too couldn't help me as they too were unable to connect with store. Pathetic,...

I had placed order on Dec 9th at 2.03pm and which was to be delivered by 2.33pm. about when it was not delivered I tried calling the number given in my confirmation mail and they informed me they will pass the message to store and the store will update about the delivery. But as no one called I tried calling store but it was not answered so again I tried calling toll free number. But even they were unable to connect with store. With no update...

I have ordered Classic paneer capsicum and they delivered tandoori mashroom sweet corn...

Dear Team,

My family had an extremely disappointing experience at Pizza Hut, Pragati Nagar, Hyderabad outlet.

Firstly, we noticed the cutting of all veg AND non-veg pizzas and food items by the same cutter. This violates our beliefs of sticking to veg and is COMPLETELY UNACCEPTABLE.

Secondly, we were served less than half the box filled for Cheesy Mushrooms and that too without a hint of mushrooms...

I have ordered pizza from my mobile app. The order ID was 18225265. I am attaching the picture of the pizza received. The pizza is totally messed up....

17nov i was order from pizza hut amount i pais is 439, i don't get my order also they said that you will get refund in 7/8 days but now nearly 1month, they don't pick up calls worst servece ever.. My complaint is to pizza hut for not refunding my money for month they lied me...in that month I was 2-3 times went their and ask them for money refunding but they lied...I hate their service don't go to pizza hut they...

My complaint is to pizza hut for not refunding my money for month they lied me...in that month I was 2-3 times went their and ask them for money refunding but they lied...I hate their service don't go to pizza hut...