Razorpay — Money Hoarding on the pretext of KYC

Address:E-Rising India P Ltd., A-74/2, MIDC Koparkhairna, DAKC, Thane,

This is to inform that Razor pay is hoarding MSME monies for petty reasons. Neither they have an accessible phone number nor they respond on mails appropriately. EVEN THEIR NODAL OFFiCER DOES NOT RESPOND WITHIN TIME. Now, they are hoarding Rs.1.5 Mln since past 6 months or so and no amount of mails written to them is moving these thick skinned guys. They are asking us to indemnify them for all their mistakes. They never call back even if we give our phone number. Being MSME, it is very important to get funds on time but Razor Pay is squeezing MSMEs itself. I hope RBI takes note of this issue and gives sanitizes these corrupt malpractices of this company. This is crazy.
Was this information helpful?
No (0)
Yes (0)
Razorpay customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Razorpay
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    3546
    Pending
    177
    Resolved
    1903
    Razorpay Address
    Ground & 1st Floor, SJR Cyber, Laskar Hosur Road, Bengaluru, Karnataka, India - 560030
    View all Razorpay contact information