Toyota — About delivery order and extra amount

Address:

87/b/hill street meerut cantt

Dear sir my car Toyota Fortuner model 2023 new car number up 15 du 5001 has been accident on 10 December 2023, in which half of the car is sin k inside open drain so crane hybrid has pick up from upside in which dainting and painting has been done and from march mid my car is ready but they give fke reason that please take your car next week after DO ..its being 5 month i haven't recived my car on 1 may when i have take a test drive they told take your car on 3 may but on 3 i fly to turkey Istanbul i told them i will take my cara on 14 when i will come to India now again they are saying that DO will take 7 to 10 days and you have to pay 38000 for roof top because crane has picked car from roof because it was slinked in open drain this is very wrong they are torchering me and saying you will pay 38000 for roof daint and paint.please kindly do somethimh and reply my id is [protected]@sindhpharma.com and number is [protected]
thanks
ankit bhatija