The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
I have requested travel guru to book a hotel for[protected] to[protected]. I have submitted my credit card particulars including cv no. I have cancled my hotel booking because some of the facilities in that hotel are not suited to me. I have requested travel guru to cancel my booking. All these transactions happened through tool free telephone of travel guru. I request you not charge my credit card for above said transactions....
