Voltas Complaints & Reviews

Our ac is not working from last 10days. ac isn’t doing cooling . i have two ac of voltas. first one is a 2 old and another one in 3 year old. Both the ac has same issue. I registered my complaint on 16 april. And today is 24april. All the customer care number are busy and I don’t know what to do. my personal suggestion is please do not buy voltas products it’s quality and service are very very poor. i know daikin o general hitachi are...

I would like to bring it to your notice in an enormous amount of hope that at least now our problem would be resolved. we have trouble with your service centres and the agency staff.

Let me start from the beginning, On 30/04/2022 we have purchased Voltas Inverter Air Conditioner 1.5 Ton 3 Star from Girias in T.Nagar, Chennai. The Air conditioner was running perfectly and we did not have any trouble with it so far until we have...

I registered a complaint at 09:25 am on 22.04.2023 for repair of my windows AC. Despite 6 calls (out of 34 attempted calls), no technician has turned up. This is poor service. They charge exorbitant price for spare parts and not doing it for free. The entire weekend was wasted calling these unprofessional people....

I Book an AC repair through Voltas customer care number on 17/4/23 and received Req no [protected]..one technician arrived and take away IDU main pcv for repair same day with Rs 650/-visiting charge...that after till now my AC is not repair and technician not attending the phone or not replying my WhatsApp message also ..
I tried again & again daily through customer care service or technician suggested number by customer care...but...

I have made a service request with No [protected] and now its almost 2 weeks and there is no response from the service centre and they are not even answering my calls. It is the worst service experience ever in my life. And now i have no choice other than buying another good brand AC....

Called several times but didn’t show up...

Called several times in customer care for installation, they just book an appointment but didn’t show up. It’s been a week....

I have purchased a Volta's AC on 19th April 2023. Request ID is [protected]. Till now nobody contact me. The assign engineer is saying that he is in medical leave for 30 days. Do I have to wait for 30 days?
Help me...

I have purchased a Voltas AC 0n 19th April 2023. I got a request ID on 19th for AC installation which is [protected] but till now nobody contact me. The assign engineer is saying that he is in medical leave for one month. Do I have to wait for a month? Help us ....

E - [protected]@voltas.com
E - [protected]@voltas.com

Dear Sir,

Re : Window Inverter AC – Gas leakage problem after routine servicing

Model : VOLTAS 1.5TR INV WAC 185V ADA
Product Code : 4011439A22DC01467
Invoice No.LR-204/22-23
Date :[protected]
Place of Supply : Delhi (07)

I have purchased above said AC on 16.04.2022. As per the recommendations first...

Quality of voltas ac and services are extremely pathetic, I have 2year old ac, which had an issue with compressor, and voltas made it annoyingly difficult and kept on delaying service reason it being under warranty and the date was nearby.
Every single employe visit is extremely disappointing and they don't leave without taking a picture of codes which are supposed to be private for customers.
I have to refill the gas three...

Hi, i want to buy voltas split ac air wing flaps broken...

Dear Team,
This is to inform you that we had registered the complaint for my faulty AC on last Friday and my service request number is [protected]. Engineer visited my place and after diagnos, he found cooling issue in AC. They said that tomorrow or day after tomorrow they will resolve the issue.

But till date my problem not resolved and no one response my calls.

Voltas is a big brand and as a brand it...

I am writing to formally complain about the air conditioner that I purchased from your company. From the day of the purchase and installation, there has been a fault in the coil of the unit, which has resulted in poor performance and discomfort. We have been registering service requests for the past three years, but your service agent has been lying to us about the condition of the air conditioner.

Despite regular servicing,...

1.5 Vectra Prism Cooling issue & water dripping in inlet Request Number [protected]. No proper response from the customer support team/ the technical team.
Purchase date: 20th Feb 2023
Issue date: 17th April 2023...

1.5 Vectra Prism Cooling issue & water dripping in inlet pushed on Feb 2023 and now we have issues. Really not sure if its correct product or not. No proper Response from the customer care.[protected] Request number...

I have purchased my voltas Ac 1.5 ton split on 26/11/21 after a week of installation even I have done 4yr extra AMC of the product details are in photos, approximately 10 times I have registered complaint for not cooling issue but always engineer coming and filling gas and going, the issue is as it is till today.. recently i have registered complaint on Saturday 8 April engineer visits 14 April with out tools and asked to me revisit in 3-4...

I registered a complaint on 9th April, 2023 that my Voltas AC cooling system was not functioning. The technician visited our home and told that outdoor unit compressor was failed and needed to be replaced. Its about 10days passed and the issue was not resolved. In these 10 days, I would have called the voltas customer care at least 100 times. Its nothing short of mental torture. Never expected this sort of worst treatment and issue resolution...

I registered a complaint on 9th April, 2023 that my Voltas AC cooling system was not functioning. The technician visited our home and told that outdoor unit compressor needed to be replaced. Its about 10days passed and the issue was not resolved. In these 10 days, I would have called the voltas customer care at least 100 times. Its nothing short of mental torture. Never expected this sort of worst treatment and issue resolution process from...

I had bought voltas window AC in August 2020after only 3 months it's gas leaked it's coils had rusted at several points after that I bought AMC for one year and then continued it next year because of the same recurring problem.
On 5th March 2023 i had it serviced .On 14th April i switched it on as weather has turned hot but found it was not cooling..meaning it's gas had leaked even when it has been off for the last 5 months.
I...