[Resolved] Yamaha Motor India — First servicing entry was not updated at portal

[Resolved] Yamaha Motor India — First servicing entry was not updated at portal

P prajwalmarathe1 May 2, 2024 May 6, 2024 This thread was updated on May 6, 2024

Dear Sir/Madam, I purchased YAMAHA MT15 V2 on dated 16.01.2024 from your authorise dealer SATAV AUTOMOTIVE .My vehicle No is MH18 CC 7170. First servicing done at your authorised dealer named SATAV SERVICE CENTRE wanwadi Pune on dated 04.02.2024 but on portal first servicing entry was not updated till dated. For 2nd servicing I left vehicle on dated 16.04.2024 servicing done but till dated my vehicle not delivered to me till dated I ask reason for non delivery they said that ur first servicing entry not updated on portal that's why they can't deliver my vehicle. First servicing entry not updated this is service centre's mistek. I cannot use my own vehicle because of your authorised service centre's mistek. We request you to update the first servicing entry. Was this information helpful? No (0) Yes (1)
May 6, 2024 Complaint marked as Resolved Respected Team, my issue has been resolved. thank you for your support. Yamaha Motor India customer support has been notified about the posted complaint. Verified Support May 06, 2024 Yamaha Motor India Customer Care's response Dear prajwalmarathe1, We regret for the inconvenience caused. We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory: User name Mobile number Email id Chassis number Nature of Complaint Concerned dealership Retail date Address (if possible) You can also register your complaint at our Toll free number [protected], Monday to Friday between 09:30 A.M.to 6:00 P.M. Regards, Team Yamaha
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