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Zomato Customer Care Contacts

www.zomato.com/india
1
Last updated May 28, 2024
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7793
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703
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7090
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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Customer Service Contacts

Zomato Phone Numbers

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+91 83 7509 7031
2633
1700
+91 83 7507 3452
1172
588
+91 83 7509 2754
1150
628

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Zomato Head Office Address

139-P, Sector 44
Gurgaon
Gurgaon District
Haryana
India
122002

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Zomato Company Representatives

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support5085681
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Zomato Media Pvt. Ltd. Support 1
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support3223989
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Additional Zomato contact information

United States +1 844 896 6286  United Kindgom +44 20 3095 4951 Australia +61 450 266 295 South Africa +27 871 352 196  Key Executives Mr. Deepinder Goyal Chief Executive Officer, Co-Founder and Director Mr. Pankaj Chaddah Co-Founder and Director Ms. Surobhi Das Chief Operating Officer Mr. Gunjan Patidar Chief Technocrat

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Zomato Overview

Latest complaint Items were missing in my order and refund request was denied has been filed on 28/05/2024. Latest Resolved Items were missing in my order and refund request was denied was resolved May 28, 2024. Zomato ranks as the #1 most complained about among Food.

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Consumercomplaints.in is not affiliated, associated, maintained, authorized, sponsored, endorsed by, or in any way officially connected with Zomato. We suggest contacting the company directly to resolve your complaints, and you can find the company's contact details above.

Consumercomplaints.in is an independent website that was launched in 2004 with the purpose to create a platform for customers to voice their issues and concern publicly, without the fear of being ignored. It is our core desire to make it easier for both customers and companies to connect to each other.

Leave your complaints, comments, reviews and experiences regarding on our website and work with their customer service team to find a resolution.

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Recent Zomato reviews & complaints(7793)

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B
burhan1234
May 28, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Verified Company
Verified Company
Zomato Customer Care
Service available

Zomato — Items were missing in my order and refund request was denied

I ordered food from subway with order ID [protected].
One of the items in my order - a protein shake was missing

First of all, there is no way to talk to customer service. The bot "Zia" simply asks you to email [protected]@zomato.com which says that it may take upto 72 hours to get a reply which is unacceptable

When i did email them about it with all the proof -
Pictures of the bill and what i received...
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R
rohit arora
from Jaipur, Rajasthan
May 27, 2024
May 27, 2024
This thread was updated on May 27, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Verified Company
Verified Company
Zomato Customer Care
Service available

Zomato — Delivered wrong Item and not accepting mistake

Address:Zomato online app

I ordered a cake from Zomato and they delivered different cake. when i complained they were agreed that they delivered wrong, but they also said that we can't do anything in this matter. they told me quality of item is not their responsibility they care about only safety. they are not ready to provide the resolution.
order no. [protected]...
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S
Shiv@1356
May 27, 2024
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Verified Company
Verified Company
Zomato Customer Care
Service available

Zomato — Id block and terminate

Hi sir my terminated not any reason giving me
My Id FE910022
Please resolve my complaint zomato partner register number is [protected]
I am not doing any mistake delivery the order but Zomato company was my ID terminated not giving me any notice please resolve my problem and deactivate my ID...
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