[Resolved] 100 Best Buy / 100Bestbuy.com — Ref no. 28702617 & order id. 13620802: customer complaint | |||
Dear customer care team, Already 6 reminder mails sent but no acknowledgement even came back from the customer care team... Extremelydisappointing experience. 1. Basis the call received from arman (Mobile -[protected]), i paid additional rs. 7999 using my credit card immediately in addition to rs. 699 paid towards the samsung grand contest on 18th jan '14. He told me over the call that since we are among the top 15 in the contest, we are entitled for a gift of i-ball tablet pc (Model 6318i) + one reebok watch. 2. On 30th jan, i received the tablet courier (First flight) but when i opened the box pack, i found the display screen broken. Request you to send the fresh new piece in exchange of this one. As advised by the customer care team, we dispatched the tablet vide first flight courier pod number: m00135629 on 1stfeb, 2014. 3. Also, i have called umpteen times to your customer care to check on the reebok watch & the results of that contest but no one replies back anything. They always keep saying that we will check as the systems are slow & shall get back in next 1 hour... But till date i have not received even a single return call. Request a resolution to my issues or else you may please return my entire amount back (Inr 699 + 7999). Regards, Vishal khurma Was this information helpful? | |||
Nov 18, 2016 Complaint marked as Resolved Verified Support Apr 29, 2014 100BestBuy.com Customer Care's response Dear Vishal Khurma, Please sir we request you to update your phone number and product information : order id: ref id: order date: so that we can provide you the necessary information. If any more queries kindly contact us at [protected]@100bestbuy, call us on[protected]: Thank you With Regards 100bestbuy Verified Support Apr 29, 2014 100BestBuy.com Customer Care's response Dear Vishal Khurma, We apologies for inconvenience happened from our end.Asper the record, the product of reference id:30200519 is on the process.Kindly wait for few days, we will dispatch the product very soon. If any more queries kindly contact us:[protected]@100bestbuy.com or call us:[protected]. Regards, 100bestbuy | |||
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please call me at [protected] or mail me at [protected]@yahoo.com.
Regards,
Vishal