108 Ambulance — not good service

Address:	175101
Website:	108

Hello i am from kullu my father is sick and i call the ambulance yesterday and first they said no ambulance available and than one and half hours later one ambulance available but my father is to much problems then we go in own car then the ambulance woman call us and she said you come we shift the patient to ambulance and they meet me on the way and then she said shift the patient in your own we can't shift.
But that time we also can't shift the patient and then she said ok you go in your car if you receive any call from our office then tell them we coming in our risk we don't need ambulance and then we receive a call from 108 and we told them everything and then ambulance woman come hospital and said why you told them everything i don't know what she thinking.
If they don't know how to treat a patient so why they do job in 108.