1995 — refund not add my bank account

Address:

New Delhi, Delhi, 110059

Mera amzone k account pe maine ak product order kiya tha
Bank account se paise b cut gaye phir maine cancel kar diya
To ab amazon wale bol rahe hai refund bank me add ho gaya hai but abi tak mera account me add hi nahi hova
Sooo plese help me
Reference no. 743332749005900442492148

Call pe unno ne bola ki reference no. De dena bank me apne aap add ho jaye ga refund
Plese help me sir