[Resolved]  1mg — 1mg lab delayed sampled collection multiple times and unprofessional behavior

Address:	122001
Website:	www.1mglabs.com

My father is a senior citizen, is diabetic, has renal and multiple health issues.

For multiple tests i ordered sample collection from 1mg on 23rd - feb-2017 for collection on 26th-feb-2017 on 10-11am. I made advance payments as well.

For the next 2 days i never got any update from 1mg, on 25th night 1 day prior i called 1mg and they said sir we have forwarded the request and by 7 pm you will get the details, but alas by 9 pm i didn't get any update. After multiple followups and escalation to supervisor i got the contact details.

Next morning the collection guy didn't turn up and i called him, he said i am not going to come today, if you want i can come tomorrow.

I called 1 mg regarding the same, those cheaters, # they said they will follow with the lab team and call back in another 30 mins, but they never did.

I called them back again, they said we can only arrange the same tomorrow.

My concerns is why allow such cheats to operate:-
1. I booked the same 3 days ago, still no use my tests will be done on another day.

2. I had to spend so much money and trouble calling and following up. Who will pay for it?

3. Who will arrange for doctors appointment for this delay. They sit in ac and make fun of common people like us.

I request to take strict action over all the executives priyanka, vigendra, mary and their superviosr from 1mg.