1mg — report not received for order id: po[protected]-910

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.1mg.com

Even after lots of follow-up through mail and phone, i haven't received my blood report for the order id: po[protected]-910.

Sample was collected on 29th jan 2018 at 7.00 am and i am supposed to get the same report with in 24 hours.

It is a total negligence from the company and i am forced to file my complain with consumer forum.

Please find the details of my previous complains.

1. Complain ticket number[protected] jan.2018 9.12 pm
2. Complain ticket number[protected] jan.2018 4.55 pm
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Comments

Dear Rajnish,

Greetings from 1mg.com!

Thank you for writing in and putting the concern to our notice. As we are able to check at our end, your reports have been delivered to you on 31.01.2018. We sincerely apologise for the additional time taken in the delivery of your report. A strong feedback regarding adherence of TATs has been shared with the Lab so that such issues do not come up in future.

Stay Healthy!
Team 1mg

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