| Address: | Mumbai City, Maharashtra | | Website: | 25Chutti.com |
My membership no. Is 12102. I have paid ₹45500/- for hotel accommodation for 4 nights /5 days every year for 5 years.
Last year they backed out saying minimum 25 days advance intimation is required.
This year we informed 4months in advance for booking hotel for 4 nights at dharamshala by email dtd 30/7/2018. They replied that booking not open and to inform in october. When we pointed out that their mou mentions only minimum 25 days they sent one word "noted". We asked them to book as and when booking starts. They replied details sent to booking dept. Subsequently they sent exchange package of ₹28000/-. We informed we only want hotel bookings as per mou. They informed they do not have promotional rooms. Then later they offered 2nights in 1*hotel against 4 nights in 3*. Then on 1st october they wrote that dharamshala hotel booking is sold out. When we informed them that as on date 5rooms are available in the same hotel they mentioned in their brochure, at their budget, they offered 2nights in alibaug.
They have charged ₹45500/-for 5 years which works out to ₹2250/-per night and they offer us room in 1* hotel @₹900/-. Is this not cheating. They have no intention of giving booking so they are delaying that this year also ends. I have sent mail again on 11th october and 4 reminders after that but no reply. Is this service industry? This is totally fraud company. Their website complaints section does not work and no mention of promoters/ directors /co on website and on asking also they have not given.
Kindly refund my balance amount with 9%interest till date as they do not have any arrangement with any hotels which they claim. Was this information helpful? | 
