365 Homestore — digital weighing scale not received.

After purchase of steam bath from i have ordered for digital weighing scale worth 749 out of this 500 of gift voucher is to be deemed i was told to pay 249 but still after ten days i am waiting for the said item. I have made calls for many times but no solution evolved for last four days my calls are being ignore by the company represetatives on phone duty. This is very bitter experiance for me.