|Symphony Limited — delay in providing warranty service (complaint)|
Pi piyus44 on Sep 25, 2018
I logged a complain regarding the air cooler diet-50i (Which is still in warranty). They gave me a complaint id dl[protected]. But, they are not fixing it. Whenever i call them they put me on hold for 15 minutes and give me a standard reply that they will escalate this issue with their man...
|Symphony Limited — complaint not attended since 27 aug (complaint)|
Pr pradeep kumar Gwari on Sep 6, 2018
I have logged a complaint on 27 aug for my cooler with case id dl[protected] but till today (9 sep) case has not
Been attended. Now i called up in call center to check my complaint status & i was surprised to know that case was closed without any resolution.
|Symphony Limited — not attending complaint (complaint)|
Ni Nielkhawsiem Gangte on Aug 3, 2018
My complaint dated 25th july 2018 has not been attended but cancelled again by the symphony today with a message "dear customer, your service request vz[protected] is cancelled for ringing no answer. For assistance pls contact symphony at [protected]."
I have given my alternate conta...
|Symphony Limited — complaints not attended (complaint)|
Ni Nielkhawsiem Gangte on Jul 28, 2018
Product warranty registration number 307932 viz. Diet 350t cooler got faulty. Complaints lodged not attended as follows:
1) complaint no. Vz[protected] dtd.10.07.2018, not attended and cancelled by seller on 19/07/2018.
2) complaint no. Vz[protected] dtd.20.07.2018, not attende...
|Symphony Limited — complaint of serves (complaint)|
Ra rajni k. on Jul 8, 2018
For last four days, I, being one of your loyal customers for last 15 years almost, lodging a requests to have my cooler(jumbo, S-6000) serviced including the change of pads, , ...but no satisfactory answer I received properly . Daily on calling, I am given feedback that we have sent the re...
|Symphony Limited — cooler complaint (complaint)|
Va vangari123 on Jun 21, 2018
2 complaints raised both closed with silly reason.
1st comp mu[protected] closed reason don't have purchase bill, who told i don't have the bill?
2nd comp mu[protected] closed reason my mob no. Not reachable.
This both complaints without informing me....
|Symphony — storm 100i (poor service) (complaint)|
Va vaibhavchauhan on Jun 17, 2018
I had registered a complaint regarding my cooler (Storm100i) on 8th june and till now nobody had even visited and resolved the problem. You promise to pay a visit in 24to48 hours but now its almost 9days since i registered the complaint. I am a retailer of your coolers, so do have contacts...
|Symphony Limited — poor quality and worst cooling pump (complaint)|
Mo Mohit keshri on Jun 17, 2018
I have purchased a symphony touch 35 model on 27/04/2018 and on the first day the voice assist feature stopped working. I contacted the dealer and he said that he will send the symphony customer technician to repair it and he will not replace the cooler. Another day the service technician ...
|Symphony Limited — not satisfied with the service (complaint)|
Ka kanheya lal Gupta on Jun 16, 2018
The air cooler I possess was serviced a week ago but the replaced pump seems to have an unusual sound coming out of it. I have complained about this before as well but the response was not well received. Please fix it permanently and asap. The level indicator is still not working and the c...
|Symphony Limited — touch 110 cooling and pump problem (complaint)|
Ro Rohan Jangid on Jun 12, 2018
I have purchased symphony touch 110 from dealer of 16200 rupees. But from the first day it's cooling like a fan and water pump faulty. Company technician visit 2 time but unable to solve this issue. Please help. I open complaint and company closed it without resolu...
|Symphony Limited — resolution is still pending (complaint)|
Ro Rohan Jangid on Jun 6, 2018
I have open many time complaints but resolution is not there. Even symphony service engineer told me that same problem is running oveall this product no resolution. There. Is solution is not there then what is about company brand image. Touch 110 is a junk product. My money has been waise ...
|Symphony — cooling like a local fan (complaint)|
Ro Rohan Jangid on Jun 5, 2018
I have received a product touch 110 from symphony dealer. Before purchase product i have checked product description. But when i purchase this product i wait whole night for cooling my room.in my room there are three window for proper ventilation. But after this pr...
|Symphony Limited — cloud cooler (complaint)|
Am Amit Kumar Tomar on Jun 5, 2018
I purchase symphony cloud cooler on 11th may from the local dealer. Cooler doesnt cooling and not working as mentioned in symphony website so plz return this cooler i am private sector employe cant pay for this # i have 10 by 8 house and the cooler doesnt cooling properly company claims fo...
|Symphony Limited — service problem (complaint)|
Pr Pratik Rajpurohit on Jun 1, 2018
I have complaints regarding improper service, technician was came at home and said ther is a mistake i will come in a week with a parts, after a week i called him up he said parts are not available wait for it i will cal u after 3 days again i cal the same reason was there, in customer car...
|Symphony Limited — cooling not sufficient as per given (complaint)|
Ro Rohan Jangid on May 30, 2018
I have purchased symphony touch 110 on 28th may'18. My room size is 12x12 feet.in room there are 3 windows. Whole night running cooler but cooling like a fan. I am very frustrated because i have believed symphony such a brand. Please take back your product and ref...
|Symphony Limited — very poor service (complaint)|
Dr Drr Pushpendra Trívêðì on May 27, 2018
I purchased symphony cloud cooler on dt-29/05/2018, and after 11 days it's not cooling i called symphony service center so many times but they are giving me just dates they are just ignoring some time they called and said i will come in the evening and some time they i will come tomorrow m...
|Symphony Limited — worst air cooler products (complaint)|
Si Sivakumar Sukumar on May 26, 2018
Water leakage in air coolers within 1 month of purchase. Symphony should be ashamed of manufacturing such a product. Customers are being looted with symphony’s fake promises and warranty assurance. No response from symphony even after 3 mons to fix their crap. Please do not by products f...