Aadhi Maruti Sales & Service Centre — worst car service

Address:

Coimbatore, Tamil Nadu

Vehicle model: wagon r vxi
Vehicle number: tn38 cf 7184
Car bought date:[protected]
Maruti branch: saravanampatti branch, aadhi maruti sales & service centre
Showroom code number: 4108

Owner name & details:
S. Srinivasan
E3/1, nbc nagar 4th street,
G. N. Mill post
Coimbatore - 641029
Mob no: [protected]

Problems in servicing:
1. Bad servicing quality
2. Creating fake service records
3. No timely notifications
4. Lost customer goodwill
5. Loss of my own money in private servicing


My experience with aadhi maruti, coimbatore:

“my biggest mistake in life is i bought car from this showroom”

First time servicing issue:
1. Service station person took my car from my home but didn’t inform me that he took my car for delivery. After 1 hour i personally called him and asked for the car. Then he informed that he “forgot to inform me (What???)”. I am legally eligible to say my car has been theft. Thought that first time hiccups, i bared it.

Second time servicing issue:
1. Before actual kms run, servicing person voluntarily came home and said that if i am maintaining proper servicing record then only insurance will cover, so he suggested to fill a form. But i don’t know the reason why the servicing guy ‘ticked’ all the servicing boxes and got sign from my wife, very next day i received sms saying the servicing is completed. Is it just to create fake record for maruti to showcase? Actually it is a really a fraudulent activity. Is it how maruthi service showrooms making money??
2. Time mode change – always i m getting this issue whereby servicing guys changes the time. Am i expected to drive 10kms to go back and correct it?

Third time servicing issues:
1. Again before actual kms, service centre person is forced me to give my car for servicing. This time i drove the car and explained all the minor problems to correct it along with water service.
2. Reason for delay – i gave my car for servicing on 24-oct but i received only by 30-oct. Why this delay in servicing a new car?
2. Spoiler issue – the spoiler paint was not properly done, so asked for repainting (I informed during second service itself, but no response). After 5days when i personally called the servicing person, simply he said its ready. What stopped them to inform customer? Very poor notification system
3. Rs.500 service coupon – servicing person is not accepting the coupon provided by aadhi maruti. The delivery person needs the exact amount as per bill, so i settled full amount. No coordination between admin, coupon dept and delivery dept?? This is really a big issue on poor customer satisfaction perspective.
3. Horn issue and cleaning issue – loose contact in horn, this is very basic for any servicing centre. I spent my own money to fix this.
4. 23 kms drive during servicing – how this is possible? Does maruti has rights to drive my car for unnecessary reasons? Noise & smoke check checks are required only after extensive kms driven, but why they checked all these in just less than 10000kms??

Last service date:[protected]
Job card number: jc17014176
Vehicle received date (After service):[protected]
Contact person: mr. Mithun


Can i change all my servicing records to some other better maruti servicing centre which is nearby my home location? Any options for it?